What to do if your employer refuses you Shared Parental Leave and Pay
Shared Parental Leave allows parents greater flexibility in taking time off work to care for their child during the first year.
However, it is quite a technical scheme. It is common for both employees and employers alike to struggle to understand the rules and to get it wrong from time to time.
One of the most common queries we receive on our helpline is what to do when your employer refuses to give you Shared Parental Leave and/or Pay. This article covers what to do if you find yourself in this situation.
Shared Parental Leave
If you are refused Shared Parental Leave (SPL), the first thing you should do is double check whether you are eligible, and whether you have given the correct notice.
The eligibility rules are quite complicated, so it is a good idea to read through our page on eligibility and to check the government planner to confirm whether you are eligible to take SPL.
You should also check whether you have submitted the correct notices. Booking notice for SPL can be either:
- continuous where all leave is taken in one continuous block, or
- discontinuous, where leave is taken in a number of blocks while you return to work in between.
Provided you are eligible and you request a continuous block of leave in a booking notice, your employer must accept the request and allow you to take the leave. Like maternity and paternity leave, Shared Parental Leave is a statutory right.
The only circumstances where your employer has a right to refuse you leave is if:
- you are ineligible for SPL,
- you want to take SPL in a way not permitted by the scheme (e.g., you want to take it beyond your child’s first birthday), or
- you are submitting a single booking notice for a discontinuous period of leave (e.g., multiple blocks of leave in the same notice). In this situation, your employer may refuse your request but they still must allow you the leave.
Discontinuous blocks of leave in the same notice
Once you submit a booking notice with discontinuous blocks of leave, your employer has two weeks to either accept the request, propose alternatives or refuse the request. If after two weeks your employer has not refused the request or proposed alternative dates, you will be entitled to take the leave.
If your employer refuses the request, you may take the total amount of leave requested as a continuous period instead or withdraw your original notice. You have until 15 days after your original notice to withdraw the leave, or 19 days after the notice to choose a start date for your continuous period of leave.
Remember that you can only submit up to 3 booking notices. In practice, this means that you can book up to 3 separate blocks of leave and your employer cannot refuse your leave. Because of this, we ordinarily recommend that you submit notice for discontinuous periods of leave in separate booking notices, unless you know that your employer will agree to your request in the same notice.
Next steps if you think you are being wrongly denied leave
It is important to try to resolve any issues at work informally with your employer, for example, by speaking to your line manager, human resources or another senior manager. If you are in a union you could talk to your union representative.
The legal framework on SPL is complicated and therefore it may help to seek advice on what your rights and options are in your situation. We also recommend using tools such as the government SPL planner.
It is important that you ask your employer to explain their reasoning for refusing you SPL – often, it is due to misunderstandings on the statutory scheme or the interpretation of their policy.
If you believe your employer has wrongly turned you down, and you have already sought advice and are confident that you have the right to take SPL in the way you want, you can suggest that they reach out to an employer’s advice service such as ACAS. The government also has some helpful guidance for employers.
Keep in mind that you have the right not to be subjected to any unfair treatment by your employer because you have taken (or sought to take) SPL. For more information, see our page on employment protections while on Shared Parental Leave.
If the discussions with your employer do not resolve the issue, or if you think your employer has treated you unfairly and the relationship is breaking down, you can consider raising a grievance.
If the above steps do not resolve the matter, you could bring a claim in the employment tribunal. Please note that this is a drastic step, and you should be able to resolve the issue informally with your employer. Tribunal claims can be expensive and long, and there is no guarantee of success, so this step should be considered cautiously. It is best to try to resolve the issue with your employer.
Shared Parental Pay
If your employer is not going to give you Shared Parental Pay (ShPP), they should write to you explaining their decision. There are no official forms if your employer refuses to pay you Statutory Shared Parental Pay (ShPP).
If you don’t agree with your employer’s decision on a statutory payment, or your employer fails to inform you of a decision, you can ask HMRC to make a decision on your entitlement. To do so, you should contact the Statutory Payment Dispute Team.
For more information, see our article on what to do if my employer does not give me statutory pay?
This advice applies in England, Wales and Scotland. If you live in another part of the UK, the law may differ. If you are in Northern Ireland you can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
Our helpline and online contact form is now closed as we wind down our operations. Our free legal advice pages remain available and up to date until further notice. You can find a list of trusted organisations that may be able to help you below.
| Organisation and link to website | Area of Advice | Telephone |
|---|---|---|
| Employment Rights | ||
| ACAS | Acas gives employees and employers free, impartial advice on workplace rights, rules and best practice. We also offer training and help to resolve disputes. | 0300 123 1100 |
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Pregnant Then Screwed | HR Advice Line – for questions on employment rights, flexible working, parental leave or workplace discrimination | 0300 222 5799 |
| Equality Advisory and Support Service (EASS) | The helpline advises and assists individuals on issues relating to equality and human rights, across England, Scotland and Wales. | 0808 800 0082 |
| Trade Union | If you are a union member, contact your union for support. If not, you may wish to join, but check whether support is available for existing issues. | |
| Health and Safety Executive (HSE) | Guidance on workplace health and safety rights and accepts reports of serious workplace health and safety concerns. | |
| Advicenow | Provides free legal information, guides, self-help tools and training to help people deal with legal issues and understand their rights. | |
| Protect | Provides advice and support to people raising concerns about whistleblowing | 020 3117 2520 |
| Zero Hours Justice | Offers information and support on the rights of workers on zero-hours and insecure contracts | 01904 900 151 |
| Legal Advice and Representation | ||
| Law Centres Network | Law Centres work within their communities to defend the legal rights of local people. You can use their website to find your local Law Centre. | |
| LawWorks | The LawWorks Clinics Network provides free initial advice to individuals on various areas of law including employment law, social welfare law, housing matters, consumer disputes, debt and welfare rights. | |
| Advocate | Advocate is a charity that finds free legal assistance from volunteer barristers | |
| South West London Law Centres | Provides free, independent legal advice to people who cannot afford a lawyer, including advice on employment, housing, debt, immigration issues. | 020 8767 2777 |
| Employment Tribunal Litigants in Person Support Scheme (ELIPS) | ELIPS provides pro bono assistance to unrepresented litigants. It currently covers London Central, Cardiff, Bristol, Midlands (West), Newcastle, Leeds and Manchester Employment Tribunals. | |
| Legal Aid Check your eligibility for Legal Aid online | Legal Aid funding is only available for employment cases involving discrimination. | |
| YESS Law | Employment law advice and support, including settlement agreements. Yess Law do not represent clients in Employment Tribunal Proceedings | 020 3701 7530 |
| The Free Representation Unit (FRU) | The Free Representation Unit (FRU) is a charity that provides legal advice, case preparation and advocacy in employment & social security tribunal cases if you have a hearing date at a tribunal in London and the South East and your case is referred by a referral agency | |
| Employment Tribunal Customer Contact Centre | Provides information about the Employment Tribunal process but does not offer legal advice. | 0300 123 1024 |
| Appoint a solicitor The Law Society provides information on finding a solicitor. | If you are able to afford to do this, you can instruct a solicitor who is an expert in maternity and family friendly rights. A good solicitor will give you honest advice about the strengths and weaknesses of your case, the likely costs and s/he should try to resolve your case as soon as possible and so keep the costs you have to pay to a minimum. | |
| Disability Law Service | Provide free legal advice on community care, employment, housing, discrimination, public law and welfare benefits to disabled people and their carers | 0207 791 9800 |
| Child Law Advice | Provided by Coram Children’s Legal Centre, advice for Litigants in person | |
| Rights of Women | Women’s voluntary organisation committed to informing, educating and empowering women concerning their legal rights | 020 7251 6577 |
| Benefits and Financial Support | ||
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Advice Local | Your local guide to help with employment and work issues, benefits, money, housing problems and more | |
| Age UK | Provide free, confidential advice, practical support, and companionship | 0800 678 1602 |
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Scope | Offers information, advice and support for disabled people and their families, including guidance on benefits, work and independent living. | 0808 800 3333 |
| NRPF Network | Provides guidance and resources on no recourse to public funds (NRPF) and support options for people affected by immigration-related benefit restrictions. | 0800 169 0283 |
| Maternity Allowance helpline (DWP) | Maternity Allowance is a government benefit for pregnant women or new mothers who do not qualify for Statutory Maternity Pay (SMP) from their employer. | |
| HMRC Statutory Payment Dispute Team | Resolves disputes about entitlement to statutory payments, including maternity, paternity, adoption, shared parental, parental bereavement and neonatal care pay. | |
| Pregnancy, Maternity and Baby Support | ||
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Tommy’s | Provide advice and support to parents-to-be, expectant parents, and families who have experienced baby loss | 0800 0147 800 |
| Bliss | Support and information for families of premature and sick babies, including emotional support, neonatal care guidance | |
| Twins Trust | Offers support, information and peer support for families with twins, triplets and multiple births | 0800 138 0509 |
| Sands | Sands works to support anyone affected by the death of a baby | 0808 164 3332 |
| Best Start in Life | Advice and support for your child’s development | |
| Mental Health and Wellbeing | ||
| Mind | Mind empower individuals experiencing mental health problems through advice and support | 0300 102 1234 |
| Maternal Mental Health Alliance | Charity and network of 160 organisations, dedicated to ensuring women and birthing people affected by perinatal mental health problems have access to high-quality, compassionate care | |
| Pandas | Pandas offer hope, empathy and support for every parent, carer or network affected by Perinatal Mental Illness | |
| Samaritans | Provide emotional support to anyone in distress, struggling to cope, or at risk of suicide | 116 123 |
| Domestic Abuse | ||
| Women’s Aid | Offers support, information and signposting for women and children experiencing domestic abuse | |
| Support for single parent families | ||
| Gingerbread | Offers advice and information support for single parents on work, benefits, finances and family issues. | |
| One Parent Families Scotland | Provides advice and support to single parents in Scotland including benefits, money and health and wellbeing. | 0808 801 0323 |
| Disability | ||
| Contact | For families with disabled children | 0808 808 3555 |
| Carer’s support | ||
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Childcare | ||
| Childcare Service Helpline | Contact HMRC if you need help applying for Tax-Free Childcare, applying for free childcare if you’re working or using your online childcare account. | 0300 123 4097 |
| Best Start | Provide information on all available childcare support | |
| Coram – Family Information Service | Provide a tool to search for contact details for your local Family Information Service who can provide advice and support on childcare in your area |
The information on the law contained on this site is provided free of charge and does not, and is not intended to, amount to legal advice to any person on a specific case or matter. If you are not a solicitor, you are advised to obtain specific legal advice about your case or matter and not to rely solely on this information. Law and guidance is changing regularly in this area.
We cannot provide advice on employment rights in Northern Ireland as the law is different. You can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
