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Home Employers Case Studies – Wainwright Library

Case Studies – Wainwright Library

  • Welcome to the Wainwright case study library

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  • Published: 27 May 2021

    Unibail-Rodamco-Westfield – Winner 2021, Best for Fathers

    Of all the organisations’ male employees, 75% are fathers. The company offers enhanced paternity leave of four weeks at full pay, with flexibility on how they take it, which 100% of eligible fathers took in 2020. They match their enhanced Shared Parental Leave to their enhanced maternity package, with flexibility on how this is utilised within the first year following the birth of a child. They offer three months of leave at full pay and an additional 3 months at half pay.

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  • Published: 27 May 2021

    Hachette UK – Finalist 2021, Best Covid-19 Response

    Hachette UK, one of the UK’s leading publishing groups, took a holistic approach to supporting staff during the pandemic. The organisation prioritised the mental, physical and financial wellbeing of employees, underpinned by decisive action and policies for working parents.

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  • Published: 27 May 2021

    QBE European Operations – Finalist 2021, Best Covid-19 Response

    QBE European Operations, one of the world’s largest general insurance and reinsurance​​companies, placed employee wellbeing and safety at the very top of their priority list when the world went into lockdown. At the heart of their efforts was employee communications, dedicated to keeping staff connected and informed during the pandemic.

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  • Published: 27 May 2021

    Teach First – Joint Winner 2021, Best Covid-19 Response

    Before the pandemic, all the charity’s 800 staff could flex their hours and location from day one of being employed. This enabled the charity to move quickly to a 100% remote and flexible model in March 2020. Recognising and celebrating the diversity of families is core to Teach First’s approach, ensuring personalised support to understand and meet individual needs.

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  • Published: 27 May 2021

    Barclays PLC – Finalist 2021, Best Family Network

    The Barclays Working Families Network helps staff members with the challenges of balancing family, life and work. It is one of the largest and oldest in the organisation, with 150 ambassadors who raise awareness of the network with other colleagues.

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  • Published: 27 May 2021

    Nationwide Building Society – Winner 2021, Best Family Network

    Nationwide’s Working Families Network supports parents, grandparents, other family members and people wanting to start a family. The network provides resources like home schooling materials, access and influence over organisational policies supporting a work-life balance, and professional coaching.

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  • Published: 27 May 2021

    Man Group – Finalist 2021, Best for Fathers

    Man Group, a global active investment management firm, introduced an Enhanced Global Parental Leave Policy in 2018. This offers 18 weeks of leave, on full pay, within a year of the date the child joins the family. This is for all parents, regardless of gender and whether a child has been born, adopted, or fostered.

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  • Published: 27 May 2021

    Together Housing – Winner 2021, Best for Flexible Working

    Together Housing is one of the largest non-profit housing associations in the North of England, managing over 36,000 homes. With 1,493 employees, the organisation has always offered flexible working from day one and prides itself on this being one of the main benefits.

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  • Published: 27 May 2021

    Mills & Reeve – Finalist 2021, Best for Innovation

    Creative thinking from the firm’s trainees and senior partner on how to maintain office charity fundraising efforts while boosting employee morale, physical activity, wellbeing and engagement led to Mills & Reeve’s Winter Charity Challenge. For 12 weeks, employees were invited to take part in challenges via the law firm’s Innovation Hub.

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  • Published: 27 May 2021

    Mills & Reeve – Finalist 2021, Best for Mental Health and Wellbeing

    Wellbeing is addressed holistically at law firm Mills & Reeve, with support for parents, carers, those living alone, those experiencing domestic abuse and parents of children with additional needs. Health and fitness, as well as digital and financial wellbeing are all catered for. Flexible working is key with more than 250 different working patterns at the company.

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  • Published: 27 May 2021

    Slalom – Finalist 2021, Best for Mental Health and Wellbeing

    A strong community culture and authentic personal connection drive the sense of wellbeing at the management consultancy firm, Slalom. Peer support sessions, buddying and joint tea breaks all foster an environment where individuals can talk with one another about their experiences, struggles and challenges.

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  • Published: 27 May 2021

    Experian – Finalist 2021, Best for Mothers

    All mothers at Experian, the global information services company, are given a HR contact at the time of their pregnancy to support them and their manager with the right information to plan for maternity leave.

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  • Published: 27 May 2021

    Warmworks – Finalist 2021, Best small employer

    The senior team lead by example when it comes to flexibility at Warmworks, the managing agent for the Scottish Government’s fuel poverty scheme. All seven of the organisation’s leadership team either work remotely, compress or flex their hours, or take time for volunteering and family commitments.

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  • Published: 21 May 2020

    Zurich UK – Finalist 2020, Best for Flexible Working

    Zurich UK has advertised every job vacancy as available part time, as a job share or a full time working opportunity since March 2019. As a result, 14% more women are applying for roles and this rises to 16% for senior women.   The insurance company focuses on outcomes not presenteeism and fully embraces flexibility with […]

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  • Published: 21 May 2020

    Bank of England – Finalist 2020, Best for Mental Health and Wellbeing

    The Bank of England has a Mental Health Network with over 400 members, as well as 60 Peer Supporters. The network organises speaker events and supports national campaigns, while Peer Supporters run regular coffee hours on specific topics or share their own experiences of mental health issues and act as a listening ear for colleagues.  […]

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  • Published: 21 May 2020

    UBS – Winner 2020, Best Returner Programme

    Senior men and women who’ve had at least two years away from work can apply for any role in any location at any time of year through UBS AG’s Career Comeback programme.  Returners are recruited directly into permanent roles around the globe for the financial services firm and receive high levels of support and networking […]

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  • Published: 21 May 2020

    Wates – Finalist 2020, Best for Mental Health and Wellbeing

    Family-owned construction, property services and development firm, Wates Group, has a wellbeing strategy to reduce work-related stress and help staff achieve a better work life balance. The company has trained 270 Mental Health First Aiders and 94% have used their skills so far, supporting fellow colleagues. It also shares news and real stories about employees’ […]

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  • Published: 21 May 2020

    Royal Air Force – Winner 2020, Best for Mothers

    Given the nature of the RAF’s work and the fact just 14.7% of employees are women, its retention rate for mothers a year after returning from maternity leave is impressive at 82%.   The RAF offers mothers maternity leave including: 26 weeks at full pay; 13 weeks of Statutory Maternity Pay; and 13 weeks unpaid. Shared […]

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  • Published: 21 May 2020

    Royal Air Force – Finalist 2020, Best for Flexible Working

    The RAF has a broad spectrum of flexible working policies which can complement parenthood supporting leave policies to offer individuals and their family real choice in how best to balance work and family/caring responsibilities.   Alternative Working Arrangements which include remote working (e.g. working from home), compressed hours and variable start/finish times are available.  Active promotion […]

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  • Published: 21 May 2020

    Experian – Finalist 2020, Best for Mothers

    Financial services firm Experian offers up to 12 weeks of flexible working for employees returning from family leave. This allows employees and managers to see how flexibility can work for them. More people are making permanent changes to flexible working as a result.  Maternity leave includes 20 weeks on full pay and 19 weeks on […]

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  • Published: 21 May 2020

    Crown Prosecution Service – Winner 2020, Best for Mental Health and Wellbeing

    Faced with significant funding cuts, increasingly complex and distressing cases and high levels of staff sickness absence, the Crown Prosecution Service launched a Wellbeing Strategy to specifically address employees’ mental health.  All staff now undergo an annual health check which includes questions about mental health. In addition, anyone working on serious sexual or child abuse […]

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  • Published: 21 May 2020

    Independent Living Fund Scotland – Winner 2020, Best Small Employer

    Offering ‘life-friendly’ flexibility to all employees means that ILF Scotland has happy employees and very low sickness absence. This is despite the organisation—which provides financial awards to more than 4,000 disabled people in Scotland and Northern Ireland—actively recruiting people with long-term health conditions and impairments.  

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  • Published: 21 May 2020

    Santander – Finalist 2020, Best Family Network

    Santander’s parents and carers network offers information, peer support and signposting for parents, grandparents, those looking to adopt or foster along with colleagues who have caring responsibilities, and  is run by a group of volunteers who bring to the group a range of experience such as adoption, fostering, fertility, dementia, caring and flexible working. The […]

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  • Published: 21 May 2020

    Aviva – Winner 2020, Best for Fathers

    Aviva offers men and women 26 weeks’ parental leave on full pay. This does not have to be shared and it’s available from the first day they join the company.  Fathers and partners are encouraged to take leave, including by senior managers who take months, not weeks, off when their own children are born. As […]

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  • Published: 21 May 2020

    Unibail Rodamco Westfield – Commended 2020, Best for Fathers

    Unibail Rodamco Westfield offers fathers Shared Parental Leave that matches the company’s maternity offer of three months on full pay and three months on half pay.  Nearly a third (31%) of fathers took Shared Parental Leave in 2019.  Four weeks fully paid paternity leave is available as an alternative.   A ‘return to work’ plan prompts […]

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  • Published: 21 May 2020

    Zurich UK – Finalist 2020, Best for Fathers

    Zurich UK offers equal parental leave to men and women that does not have to be shared. This includes 16 weeks on full pay, if employees have been with the company at least 26 weeks. Since the policy was launched in autumn 2019, 90% of eligible men say they intend to take the full allowance.  […]

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  • Published: 21 May 2020

    Hill Dickinson – Winner 2020, Best for Flexible Working

    International law firm Hill Dickinson has 80% of staff working flexibly on an informal basis while one in five employees has a formal arrangement and this figure is rising.  Hiring managers are trained in flexible job design so they consider all variations of flexibility for each role and all jobs are advertised as open to […]

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  • Published: 21 May 2020

    Civil Service – Finalist 2020, Best for Flexible Working

    The Civil Service is a trailblazer in flexible working for all, recognising that this is key for success today for departments’ agendas and their employees’ wellbeing and work-life balance. Flexible working is endorsed from the top down and the organisation offers smarter working hubs and staff networks to support flexible workers, e.g. Cross Government Flexible […]

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  • Published: 21 May 2020

    Pitney Bowes – Finalist 2020, Best for Flexible Working

    Promoting flexible working as ‘the norm’ has helped technology firm Pitney Bowes retain employees with 77% indicating that it is important to them in a recent engagement survey. Productivity metrics are increasing because of a wide set of initiatives designed to elevate flexible working, one of which supports older employees so they can ‘wind down […]

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  • Published: 21 May 2020

    Pinsent Masons – Joint winner 2020, Best for Innovation

    Pinsent Masons has developed a programme to empower and equip working parents and carers so they can support their children to achieve good mental health.   The professional services firm says it wants to break down the taboo around children’s mental health issues and recognises the impact this can have on parents‘ or carers’ health and […]

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  • Published: 21 May 2020

    Royal Air Force – Joint winner 2020, Best for Innovation

    The RAF has merged HR metrics and information from several sources into one central data repository (known as the Employment Policy Dashboard) that can now provide live data on take up of, and links between, flexible and family friendly policies such as parental leave.  Based on inputs from individuals, Line Managers and HR staff, the […]

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  • Published: 21 May 2020

    CDC Group – Finalist 2020, Best for Mothers

    Three quarters (75%) of mothers still work with the CDC Group a year after returning from maternity leave.   The organisation offers maternity leave and Shared Parental Leave including 26 weeks on full pay and 13 weeks on Statutory Maternity Pay. Benefits for mothers include flexible working, extra paid leave for IVF, first aid training for babies […]

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  • Published: 21 May 2020

    Nationwide – Winner 2020, Best for Carers and Eldercare

    Nationwide has a comprehensive support programme for carers, who are defined as anyone who supports someone who couldn’t cope without them.  Employees can self-identify as a carer by adding information to their HR personnel record. So far, 822 people (4.6% of employees) have done this. They automatically receive an email with information about helpful policies, […]

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  • Published: 21 May 2020

    Centrica – Finalist 2020, Best for Carers and Eldercare

    More than 1,000 Centrica employees have registered with HR for a Carer’s Passport, outlining their caring responsibilities, support required, including working arrangements. Carers can take up to six weeks’ paid carers’ leave a year and benefit from an active employee network offering peer support.   These measures save approximately £1.8 million a year in unplanned absences […]

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  • Published: 21 May 2020

    Civil Service – Finalist 2020, Best for Carers and Eldercare

    More than 67,000 Civil Service employees identify as carers. The Civil Service is creating a culture where people feel supported in combining work and caring, and recognises how the experience of being a carer can bring new insights and skills to the whole job role.  Carers’ Passports are used to record working arrangements while a […]

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  • Published: 21 May 2020

    Royal Bank of Scotland – Winner 2020, Best Family Network

    The Royal Bank of Scotland’s employee network supporting families, parents and carers has more than 1,600 members globally.   There is a sub network specifically for employees affected by fertility and infant loss issues. This provides peer support, links employees with charities and ensures staff benefit from policies they might not be aware of.  The networks […]

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  • Published: 21 May 2020

    British Army – Finalist 2020, Best Family Network

    The Army Parents’ Network has more than 2,700 global members who can ask questions via a closed Facebook group and website.   The network has a Board-level champion and has ensured positive policy changes for serving parents and their families, such as enabling parents to take children into military gyms and setting up a trial physical […]

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  • Published: 21 May 2020

    Barclays – Finalist 2020, Best Family Network

    Barclays’ Working Families network offers members a monthly newsletter and extensive seminar programme on family related topics as well as annual events for employees’ children. It supports and promotes the bank’s flexible working policy, known as Dynamic Working, and works closely with HR to improve policies, for example increasing some care leave. 

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  • Published: 20 Jun 2019

    Arnold Clark – Finalist 2019, Best Innovation

    The automotive company offers bespoke flexible working arrangements including flexitime, 4-on, 4-off shift patterns, compressed hours, day shift, twilight shift, night shift, home working, and an industry-leading 5-day sales week for product consultants.  

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  • Published: 20 Jun 2019

    Barclays – Finalist 2019, Best Returner Programme

    The Encore! Programme, which is promoted widely, features high levels of support for returners before, during and after the programme. This includes an employee network for returners to support each other and learn new skills. 

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  • Published: 20 Jun 2019

    Unibail-Rodamco-Westfield – Winner 2019, Best for Fathers

    Fathers benefit from four weeks’ fully paid paternity leave, which they can use flexibly and is available from day one of employment. Enhanced shared parental pay of three months at full pay and three months at half pay was taken up by 31% of eligible fathers in 2018 and flexible working requests from men are routinely approved.

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  • Published: 20 Jun 2019

    Sky – Finalist 2019, Best Family Network

    More than 4,000 parents and carers share experiences and are successfully changing company culture so employees feel at ease talking about their family responsibilities and flexible working. 

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  • Published: 20 Jun 2019

    Response IT – Winner 2019, Best Small Employer

    Open to flexibility from day one and happy to discuss changes to working patterns at any time, the company finds solutions to keep talent while still meeting customer service level agreements. Employee turnover is very low and the business continues to grow. 

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  • Published: 20 Jun 2019

    Royal Bank of Scotland – Winner 2019, Best Family Network

    A global Families and Carers Network with 1250 members – including 250 members of a new Fertility and Loss group – offers peer support, including attending meetings with employees and line managers to ensure discretionary policies are applied consistently. 

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  • Published: 20 Jun 2019

    Barclays – Winner 2019, Best for Mothers

    Offering enhanced maternity pay available from ‘day one’, support for employees undergoing fertility treatment, mandatory training for managers, a Parenting Portal, coaching and flexible working mean 90 per cent of mothers return after having their baby.

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  • Published: 20 Jun 2019

    Centrica – Winner 2019, Best for Carers and Eldercare

    Carers leave of 10 paid days, as well as an additional 10 paid days if employees match each additional day with annual leave helps staff deal with planned and emergency caring situations. While a formal ‘carers declaration’ with HR means the company is better understanding its workforce and support remains even if line managers change.

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  • Published: 22 Mar 2019

    Routes to Work South

    Employee surveys informed Routes to Work South that flexible working was important to its team. As a result, over 34 per cent of employees, 75 per cent of the management team and 66 per cent of co-ordinators now work flexibly.

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  • Published: 20 Jun 2018

    Lewis Silkin – Winner 2018, Cityparents Best for Innovation Award

    A new fixed-fee HR and employment law support service from top-ranked law firm Lewis Silkin has allowed experienced lawyers looking for a better work life balance to work from home with part–time hours of their choice. It’s also creating new business opportunities for the firm.  Key Points Top-ranked law firm jobs with home working and […]

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  • Published: 20 Jun 2018

    Unibail-Rodamco-Westfield – Finalist 2018, My Family Care Best for Mothers Award

    Unibail-Rodamco-Westfield offers three months’ full pay and three months’ half pay to mothers on maternity or adoption leave.  Before and after leave, mothers benefit from external coaching sessions. When they return, a Family Buddy – another employee who is already a working parent – helps with practical and emotional issues.  Some are offered places on ‘women […]

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  • Published: 20 Jun 2018

    Morgan Sindall – Finalist 2018, Best Large Private Sector Employer Award

    Refreshed family friendly policies include maternity, adoption and Shared Parental leave with 13 weeks on full pay and 13 weeks on half pay.  All senior management teams have undergone unconscious bias workshops and the firm has held virtual careers fairs so applicants with families can take part from home.  Now 62% of employees work flexibly, […]

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  • Published: 20 Jun 2018

    Barclays – Finalist 2018, Best for Line Manager Support Award

    More than 4,000 line managers have attended dedicated clinics on Dynamic Working, which is Barclays’ company-wide programme to promote agile and flexible working. The clinics allow managers to ask questions of peers about managing dynamically working teams and colleagues.  Managers also benefit from employee relations experts if they need assistance, solutions, guidance or coaching through […]

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  • Published: 20 Jun 2018

    The Difference Collective – Finalist 2018, Cityparents Best for Innovation Award

    The Difference Collective is the first ever virtual healthcare communications consultancy, allowing senior-level freelance professionals to work both flexibly and collaboratively.  It has attracted over 50 independent consultants and 24 clients since it launched in June 2017.   Operating as a ‘talent kite-mark’ for clients, members can access all the benefits of a traditional agency while […]

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  • Published: 20 Jun 2018

    UBS – Finalist 2018, Government Equalities Office Best Returners Programme Award

    The UBS Career Comeback program recruits people who’ve taken a career break – and hires them straight into permanent roles.  All 67 people hired so far, since 2016, have remained with the firm.  Each year’s cohort kicks off with a two-week on boarding program. Participants take part in group coaching sessions and benefit from ongoing […]

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  • Published: 20 Jun 2018

    Barclays – Commended 2018, Cityparents Best for Innovation Award

    Managers coaching peers on ways to manage Dynamic Working discussions and requests was crucial in embedding more agile and flexible ways of working within Barclays.   In these clinics, the managers running the session for other managers talk about Dynamic Working in a collegiate environment. They share why they believe in Dynamic Working, the benefits, the […]

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  • Published: 20 Jun 2018

    Royal Air Force – Finalist 2018, Best for Line Manager Support Award

    Staff who specialise in employment and welfare policy conduct briefings at all management and leadership courses to cascade information on flexible working and work life balance to all line managers.  All managers are kept up to date with flexible working policies so that they can help their personnel strike a healthy balance between maintaining work […]

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  • Published: 20 Jun 2018

    Millwood Servicing – Finalist 2018, My Family Care Best for Mothers Award

    Fire safety and electrical engineering firm, Millwood Servicing, has an impressive 100 per cent return rate for mothers – even five years after their children was born.  Family flexible working is promoted throughout the organisation along with open and honest conversations about anything employees feel can help balance work and family life.  The firm’s holiday […]

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  • Published: 20 Jun 2018

    Lloyds Banking Group – Winner 2018, Best Large Private Sector Employer Award

    Lloyds Banking Group has integrated family friendly working throughout its business. From being up-front about flexibility in job adverts and offering enhanced maternity and Shared Parental Leave to facilitating an enormous employee support network and running a successful programme for people returning to work after a career break, its family friendly polices permeate everything it does.  […]

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  • Published: 20 Jun 2018

    Highlands and Islands Enterprise – Joint Winner 2018, Best Public Sector Employer

    Highlands and Islands Enterprise (HIE) promotes economic growth across the region and offers a range of flexible working options to all staff, including those approaching retirement, to ensure they perform at their best.  Key Points Uncapped ‘special leave’ for emergency situations Flexibility promoted to all employees including those approaching retirement  Staff turnover 6.25 per cent […]

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  • Published: 20 Jun 2018

    Ministry of Justice – Winner 2018, Best Flexible Working Initiative Award

    The Ministry of Justice (MOJ) launched its Smarter Working programme to help create a culture that is truly flexible, where people can fully commit to life both inside and outside of work. Employees have been given the support and technology that enables them to work from their core office, their home or one of many commuter hubs. The focus is on ‘what’ work is done, rather than ‘where’ work is done.

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  • Published: 20 Jun 2018

    Barclays – Winner 2018, Cityparents Best Family Network Award

    More than 3,200 employees are members of Barclays’ Working Families Network, which hosts a multitude of support sessions and fun events throughout the year. Covering mass appeal topics and niche areas, parents are able to utilise their work place and colleagues to support family life.  Key Points 3,258 members of Working Families Network 40% membership […]

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  • Published: 20 Jun 2018

    Royal Air Force – Joint Winner 2018, Best Public Sector Employer

    Retaining talented personnel is key for the Royal Air Force. The organization are constantly looking at new and innovative ways of being an employer of choice.   Key Points 26 weeks’ full pay for maternity, adoption and Shared Parental Leave  200 personnel taken up SPL since its introduction  96.3% of servicewomen return after a period of […]

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  • Published: 20 Jun 2018

    Pinsent Masons – Finalist 2018, UBS Best for Fathers Award

    ParentsMatter@PinsentMasons is the law firm’s online coaching programme offering support and guidance on becoming a parent and managing work. A total of 400 employees have already signed up.  Fathers are eligible for enhanced Shared Parental Leave, a mentoring scheme, webinars and speaker events on work and fatherhood and can access a parenting employee network, including […]

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  • Published: 20 Jun 2018

    Unibail-Rodamco-Westfield – Winner 2018, Best for Line Manager Support Award

    Unibail-Rodamco-Westfield ensures line managers understand and support flexible working in their teams by offering a range of training programmes and one-to-one support with HR.  Key Points Between 51 per cent and 75 per cent of line managers are trained specifically in managing flexible workers.  100 per cent of flexible working requests after maternity leave were approved […]

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  • Published: 20 Jun 2018

    Unibail-Rodamco-Westfield – Finalist 2018, Best Large Private Sector Employer Award

    Between three quarters and 100 per cent of employees work flexibly.  Coaching is offered to parents as well as a Family Buddy scheme. Parents can also access a Working Families Network of employees and use parental leave guides to navigate options.   Enhanced maternity, adoption and Shared Parental Leave include three months full pay and three […]

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  • Published: 20 Jun 2018

    Crown Prosecution Service – Finalist 2018, Best Public Sector Employer

    The launch of a Smarter Working policy enables staff to work from home, any CPS office or police station with positive results for staff wellbeing and performance.  An online portal provides staff and managers access to all the policies, principles and guidance they need.  Carers workshops for employees who are carers and line managers explore […]

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  • Published: 20 Jun 2018

    Unibail-Rodamco-Westfield – Winner 2018, UBS Best for Fathers Network Award

    Unibail-Rodamco-Westfield offers fathers many forms of support to help them find the right balance between work and family life including enhanced paternity leave, Shared Parental Leave, workshops for fathers and a family buddy system.  Key Points Four weeks Paternity Leave on full pay taken by all relevant staff, which can also be taken in separate blocks. […]

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  • Published: 20 Jun 2018

    Royal Air Force – Winner 2018, My Family Care Best for Mothers Award

    The RAF has an impressive retention rate for mothers that reflects the support it offers and proves any organisation can embrace family friendly and flexible ways of working.  Key Points 96.3 per cent retention rate of mothers one year after maternity leave, and 72 per cent five years after. Practical measures to help mothers’ careers […]

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  • Published: 20 Jun 2018

    Barclays – Winner 2018, Best for Embedded Flexibility Award

    Dynamic Working is Barclays’ ongoing programme to get the best from employees and teams. From recruitment adverts and onboarding processes, to a rolling programme of line manager training and continuous communication about the success of dynamic working for colleagues across the business, it is driving measurable change in how employees work.  Key Points Around 60 […]

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  • Published: 20 Jun 2018

    Public Health England – Finalist 2018, Best Flexible Working Initiative Award

    A Flexible Working Champions Network was launched in 2016 to promote a flexible work culture and support employees and managers to make this a reality.  More than 2,000 employees took part in a staff survey on the subject and the Network’s original 15 Champions is now bolstered to over 70.  The organisation monitors flexible working […]

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  • Published: 20 Jun 2018

    Yorkshire Building Society – Commended 2018, Best Flexible Working Intiative Award

    Yorkshire Building Society launched its Finding the Balance (FTB) programme in May 2017, bringing together and updating policies on family friendly, flexible and agile ways of working.   Flexibility is a ‘day one’ right for all staff, who are actively encouraged to ‘work wherever you want’ if practical and desired.  Enhanced – Parental Leave has been […]

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  • Published: 20 Jun 2018

    KnownFour – Commended 2018, Best for Flexible Recruitment Award

    All jobs at recruitment firm, KnownFour, are advertised as flexible.  All staff choose where they work and how they structure their hours. Even those who work full-time work flexibly around school-runs or other commitments. All staff currently choose to work from home.  The company’s hiring framework includes a stage for prospective employees to explore how […]

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  • Published: 20 Jun 2018

    Morgan Stanley – Finalist 2018, The Government Equalities Office Best Returner Programme Award

    Morgan Stanley’s ‘Return to Work’ programme operates globally in six locations and has strong sponsorship from senior management.  It has yielded favourable results of full time hires with over 60% of global participants securing permanent opportunities following the programme.   The 12-week paid internship places participants in businesses that complement their skills and experience. Regular training […]

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  • Published: 1 Mar 2018

    Older workers and active ageing: the benefits of working on

    Professor Patricia Leighton (nearly 75) Professor of University of South Wales, Visiting Professor at Trent University and University of Brussels, works with the World Employers’ Federation, OECD and the EU. ‘The thing that keeps me young is my work – I’m not a health fanatic. Most of my friends are younger than me, some by […]

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  • Published: 1 Mar 2018

    Older workers individual case study: the part time worker

    Norman Binions, 62: Messenger for a law firm in The City of London ‘I started here in 1999 aged 50 as a fully-fledged messenger. That could mean anything from decorating to heavy lifting, sorting and delivering the post. I don’t know what I’d do if I didn’t work – I’d just sit at home and […]

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  • Published: 1 Mar 2018

    Older workers individual case study: the HR Director

    Jean Young, 62. HR Director of a professional services firm ‘I can’t afford to retire yet. I have a part-company pension from my previous job and a smaller -personal pension and I will need to work until I’m 65. Unlike the larger firms, we don’t lose people when they reach 55 – there are a number […]

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  • Published: 1 Mar 2018

    Older workers and active ageing individual case study

    John Hush, 85 Manager of Co-op Funeral Services branch, Berwick upon Tweed (recently retired) ‘I started out on 4thAugust  1948 as a joiner at the Co-op in Berwick upon Tweed and retired the day before my 85th birthday last year working full-time throughout! If I’d continued for another 12 weeks, I’d have worked at the Co-op […]

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  • Published: 25 Aug 2017

    Wales & West Housing, Finalist 2012, The National Grid Best for Innovation Award

    Wales & West Housing employs 341 people. The organisation is always trying to improve its offering to staff, and has been innovative across a variety of areas to do this. A bespoke parents and carers portal has been designed and launched, containing relevant information and signposting relating not only to things like flexible working and […]

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  • Published: 25 Aug 2017

    Accenture, Commended 2012, The National Grid Best for Innovation Award

    Accenture is a global, professional services company employing approximately 9,500 people in the UK.  Accenture has rolled out an innovative programme of video-conferencing technologies to provide viable, alternative ways to hold face to face meetings and a “like being there” meeting experience mitigating travel, time zone differences and the time it takes to get large […]

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  • Published: 25 Aug 2017

    Wales & West Housing, Finalist 2012, Best for Engagement Award

    Wales & West Housing employs 341 people. They have used a number of measures to determine employee engagement, and they are confident that engagement is high and still improving. They have used The Sunday Times Best Companies to Work For Survey (Not-for-Profit) to anonymously collate staff opinion to sample their employee group on how the […]

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  • Published: 25 Aug 2017

    Allianz, Finalist 2012, Best for Engagement Award

    Allianz is an insurance company, employing over 4,000 people in the UK. They found that by investing in ways to engage with their staff, many employees remained with the company for a significant proportion of their careers. By offering a range of flexible work opportunities and where possible accommodating their employees’ specialised needs, staff are […]

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  • Published: 25 Aug 2017

    Henmans LLP, Finalist 2012, Best for Career Progression for Flexible Workers Award

    Henmans LLP is a law firm based in Oxford, employing 123 people. The firm has a commitment to work-life balance and believes that flexible working is no impediment to career development and progression. Performance and motivation are key, and the firm looks to reward these characteristics in its employees regardless of their working pattern. The […]

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  • Published: 25 Aug 2017

    Wales & West Housing, Finalist 2012, Best for Carers and Eldercare Award

    Wales & West Housing has taken steps to ensure that employees who are carers are well and fairly treated. As they themselves say: “Supporting employees with caring responsibilities isn’t just an issue for liberal policy statements and formal procedures; it is a matter of ingrained cultural values.” Managers are encouraged to be open and employees […]

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  • Published: 25 Aug 2017

    BT, Commended 2012, Best for Carers and Eldercare Award

    BT is one of the world’s leading providers of communications services and solutions employing more than 89,000 people worldwide and 73,800 people in the UK. With such a large workforce the company reflects the experiences of UK society and demographic trends, including the increasing number of working people who are becoming carers. BT has recognised […]

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  • Published: 25 Aug 2017

    Citi, Joint Winner 2012, Best for Fathers Award

    Citi is a large global banking group, who employ more than 8,500 people in the UK, of whom 6,000 are men. A number of years ago the Bank recognised that men were less likely to connect with information held on the intranet about policies and opportunities around fatherhood than were mothers. In 2009 Citi launched […]

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  • Published: 25 Aug 2017

    Loop Customer Management, Commended 2012, Best for Mothers Award

    Loop Customer Management provides billing & collection and customer services for Yorkshire Water. They employ 578 people, 70 per cent of whom are women. Because they have a large number of female workers, it is vital that they are able to get maternity policies right to both ensure that they manage the maternity process well, […]

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  • Published: 25 Aug 2017

    KPMG LLP, Finalist 2012, Best for Mothers Award

    KPMG is a professional services firm employing more than 12,000 people in the UK. Driven by a desire to retain their female employees, and increase the number of women at senior levels of management, KPMG has a comprehensive range of support for working mothers. Well-paid maternity leave is complemented on return to work with a […]

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  • Published: 25 Aug 2017

    Deloitte, Winner 2012, Best for Mothers Award

    Deloitte is a professional services firm employing nearly 13,000 people in the UK. Over the last year they have specifically introduced and enhanced their offering for mothers, partly to retain existing talent, but also as a way of increasing the number of women who occupy senior positions with the organisation. By supporting mothers through their […]

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  • Published: 25 Aug 2017

    Citi, Commended 2012, The Best for Mothers Award

    Citi is a large global banking group, employing more than 8,500 people in the UK. The bank has, for the last decade, aimed to provide a high level of maternity support: policy to safeguard maternity leavers’ annual compensation reviews, back-up emergency childcare, childcare vouchers, an on-site BUPA health centre, a tailored Employee Assistance Programme, and […]

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  • Published: 25 Aug 2017

    Central London Community Healthcare NHS Trust, Finalist 2012, Best for Mothers Award

    Central London Community Healthcare NHS Trust employs over 3,000 people, of whom 85 percent are women. They were keen to maximise their maternity returner rate, especially for hard-to-fill clinical posts. To do this they developed a holistic approach to managing maternity which starts when a woman informs her manager that she is pregnant. After this, […]

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  • Published: 25 Aug 2017

    Northern Trust, Winner 2012, The Lexington Gray Best for Flexible Working Award

    Founded in 1889 and headquartered in Chicago, Northern Trust is a financial services company employing 1,400 across Europe, Middle East and Africa. (EMEA).  Like many organisations, they have a suite of flexible working policies on offer, but they recognise that it is the day-to-day uptake and use of these policies which is the real test […]

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  • Published: 25 Aug 2017

    Chelsea and Westminster Hospital NHS Foundation Trust, Finalist 2012, The Lexington Gray Best for Flexible Working Award

    At the Trust, which employs over 3,000 people, all employees have the right to request to work flexibly. However, the Trust has recognised that with employee needs constantly changing they need to develop their understanding of the policies and practices which underpin their flexible working culture. Following the creation of a role specifically designed to […]

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  • Published: 25 Aug 2017

    Barclays, Finalist 2012, The Lexington Gray Best for Flexible Working Award

    Barclays is a large bank employing over 140,000 people globally. Since 2002 they have made flexible working available to all staff, as part of a business wide focus on attracting and retaining talent. The drivers to promoting flexibility have been numerous: strengthening employee engagement; becoming a destination ‘employer of choice’; improving female retention and career […]

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  • Published: 25 Aug 2017

    Deloitte LLP, Finalist 2011, The Deutsche Bank Best for Innovation & Engagement Award

    Driven by a desire to improve retention, especially of women, Deloitte have developed a suite of benefits for parents which includes, amongst other things, mini fridges by your desk for storing breast milk, discounts to family attractions and events for parents on things like choosing schools. These benefits, which complement a comprehensive policy are designed […]

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  • Published: 25 Aug 2017

    West Mercia Police, Commended 2011, The Best for Mothers Award

    Using a buddying system through their maternity network, West Mercia Police support mothers through pregnancy and return to work and beyond. Buddies are trained volunteers, who offer support and guidance on a range of issues around family issues. They can also offer help and support to partners if so required. The buddying scheme and Maternity […]

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  • Published: 25 Aug 2017

    Everything Everywhere, Finalist 2011, The Best for Mothers Award

    Taking as a starting point their customer demographic, Everything Everywhere has put in place a programme to encourage working mothers to take a more prominent role in the companies customer facing areas. As well as putting into place a wide range of flexible working policies, they have also rearranged work shifts so that mothers with […]

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  • Published: 25 Aug 2017

    Deutsche Bank, Winner 2011, the Best for Mothers Award

    Having introduced a maternity coaching programme in 2008, Deutsche Bank has seen this benefit grow in popularity year on year. The coaching is not only offered to pregnant women, but also to all managers of women going on maternity leave. For women, the coaching program is designed to support a successful transition from and back […]

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  • Published: 25 Aug 2017

    The Children’s Trust, Finalist 2011, The Best for Mothers Award

    There is a subsidised nursery on site for staff which operates longer hours to support staff with doing shift work. Additionally, the Trust subsidises local summer camps for staff with school age children up to 12 years old. An onsite occupational nurse will work with managers to support pregnant staff and meet regularly with them […]

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  • Published: 25 Aug 2017

    Chwarae Teg, Finalist 2011, The National Grid Best for Flexible Working Award

    Chwarae Teg offers a comprehensive approach to flexible working including flexi time, opportunities for compressed hours and flexi place working where the emphasis is always on the quality of work and not when or where the work is done.  Annual leave is calculated in hours, allowing employees the flexibility to take their leave in hourly […]

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  • Published: 25 Aug 2017

    Centrica, Winner 2011, The National Grid Best for Flexible Working Award

    Centrica take a lifecycles approach to flexible working, recognising that people will have different needs at different stages of their lives and careers. Wellbeing and flexible working are linked and developing a healthy workplace culture means one where people are able to find the work-life balance they need. Work:wise is a project which offers ‘anytime, […]

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  • Published: 25 Aug 2017

    Accenture, Finalist 2011, The National Grid Best for Flexible Working Award

    Accenture have invested heavily in leading edge technology to enable colleagues to connect up globally, reducing the need for extensive travel and allowing flexibility for employees collaborating across time zones. They have also taken a lifecycle approach to flexibility, recognising that employees will have changing flexibility needs throughout their careers. Flexibility is available to all […]

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  • Published: 25 Aug 2017

    Registers of Scotland, Commended 2011, The Best for Fathers Award

    Fathers are given paid time off to attend up to three antenatal appointments and are able to use a very flexible flexitime system to take more time off if required. Qualifying fathers can take four weeks of fully paid paternity leave. Fathers are able to phase back from paternity leave, and work flexibly. Ten per […]

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  • Published: 25 Aug 2017

    Henmans LLP, Finalist 2011, The Best for Fathers Award

    Paternity leave is paid at enhanced rates for one week, with no qualifying period for employees. Paternity returners are able to phase back to work. This is in support of a culture which seeks to treat men and women equally, with several men at a senior level working flexibly and sharing care more or less […]

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  • Published: 25 Aug 2017

    Centrica, Winner 2011, The Best for Fathers Award

    Policies afford fathers flexibility and time off to spend with their children. Paternity pay is enhanced, and fathers are allowed to phase back from paternity leave (OPL and APL), they are also able to split paternity leave. There is awareness that life events, like having a new baby, may temporarily affect performance and work can […]

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  • Published: 25 Aug 2017

    Registers of Scotland, Finalist 2011, The Legal & General Best for Carers Award

    Operating a very flexible flexitime system and a range of options that allow flexibility across the week, month or year means that carers are able to reconcile their work and caring responsibilities. In addition, special leave of up to 10 paid days per annum can be granted to support carers in managing their commitments. Information […]

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  • Published: 25 Aug 2017

    Centrica, Finalist 2011, The Legal & General Best for Carers Award

    A highly developed and long established carer’s policy extends across the organisation to all people. This is backed up with a thriving carer’s network which has run since 2004. Dependents are widely defined, maximising the likelihood of being able to take the carer’s leave. Additional leave is at the discretion of the line manager, and […]

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  • Published: 25 Aug 2017

    Jaguar Land Rover, Finalist 2011, Best for Career Progression Award

    One of the barriers identified by women is the ability to balance home and work life. Since 2009 a total of 124 women have received training around career development, planning, coaching, leadership etc. A number of those attending have flexible working arrangements. The feedback from participants, has said that it has allowed them to reflect […]

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  • Published: 25 Aug 2017

    Henmans LLP, Winner 2011, Best for Career Progression Award

    Career progression is not dependent on hours worked or how they are worked (at home or in the office). Employees can choose to either work more intensively if they wish, or less so if they want to combine work with other interests or responsibilities. There is a recognition of the potential for home based workers […]

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  • Published: 17 Jul 2017

    Southdown Housing, Finalist 2017, Best Third Sector Employer Award

    Flexible working is embedded in the organisation’s culture: 20 per cent of the senior management team work part-time and many staff also work remotely or from other locations. Roles are advertised as flexible by default in the recruitment process. The organisation makes a pledge that it will be a flexible employer and managers are recruited […]

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  • Published: 17 Jul 2017

    SeAp, Finalist 2017, Best Third Sector Employer Award

    Across the organisation, 85 per cent of staff work flexibly and have access to technology to assist them. Jobs are advertised as open to flexibility. Managers are trained on dealing with remote working and preventing staff becoming isolated, using video calling to keep in touch. Line managers given autonomy to offer individuals day to day […]

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  • Published: 17 Jul 2017

    Berwin Leighton Paisner, Finalist 2017, Best Large Private Sector Employer Award

    Recruitment advertising promotes the firm’s increasing levels of flexibility. Senior management encourage informal flexible working and 25 per cent of the workforce have formal flexibility agreements. Training offered for managing remote workers, networks launched to support parents, family day introduced and series of talks provided on a range of family issues. Shared parental leave enhanced […]

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  • Published: 17 Jul 2017

    AB World Foods, Finalist 2017, Best Large Private Sector Employer

    Enhanced and competitive family-related benefits. ‘Summer Hours’ scheme enables employees to finish early on a Friday – 62 per cent take up. New flexible working trial: Employees in the commercial departments now have the flexibility to be able to work from home on a Monday and Friday and benefit from core office hours of 10am-4pm […]

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  • Published: 17 Jul 2017

    Highlands and Islands Enterprise, Finalist 2017, Best Public Sector Employer Award

    All staff can access flexible working and have the technology to work remotely. The organisation recruits from a large geographical area and does not see location as a barrier. 25 per cent of staff have agreed flexible working arrangements in place, with informal local flexibility such as remote or occasional working from home encouraged. New […]

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  • Published: 17 Jul 2017

    West Dunbartonshire Council, Finalist 2017, The Carers UK and Centrica Best for Carers and Eldercare Award

    Confidential Carers’ register enables carers to identify themselves. Carers Support Network set up to offer support and practical assistance during the working day, attended by external advice and support agencies: Carers of West Dunbartonshire, MacMillan Cancer Support and Money and Welfare Advice Service. Wide range of flexible leave options available to suit the needs of […]

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  • Published: 17 Jul 2017

    Virtual Sales Team, Finalist 2017, Best for Flexible Recruitment Award

    Virtual Sales Team’s business model is designed on flexibility and all external roles are advertised as flexible. The company has set a target that full-time staff will not exceed 20 per cent of the workforce, aiming to create a diverse team of employees who provide a better quality of service for clients. Overall, 83 per […]

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  • Published: 17 Jul 2017

    OUTiCO, Finalist 2017, Best for Flexible Recruitment Award

    Pharmaceutical SME OUTiCO actively recruits on the basis of flexibility. As well as using the Happy to Talk Flexible Working strapline, it is including flexibility in the advert headline, attracting candidates who are looking for better work-life balance. Flexible contracts are offered as standard – 100 per cent of staff have flexibility. The company uses […]

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  • Published: 17 Jul 2017

    Berwin Leighton Paisner, Finalist 2017, Best for Flexible Recruitment Award

    A new office was set up to operate in a more flexible way, challenging law firms’ traditional ways of working. Home-based team of real estate lawyers recruited as part of this drive. Flexi-time system trialled in the firm’s Manchester office. Together with formal flexible arrangements this means 96 per cent of the Manchester office have […]

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  • Published: 17 Jul 2017

    PageGroup, Finalist 2017, The Deloitte Best for all stages of Motherhood Award

    Pre/post Maternity coaching, mentoring for new mothers and parenting seminars across a range of topics, chosen by our parents Launched Dynamic Working programme to give all employees flexibility and choice. Creation of a portal for work and family with access to free emergency back-up childcare, webinars, information and expert advice. Series of networking groups and […]

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  • Published: 17 Jul 2017

    JP Morgan, Finalist 2017, The Deloitte Best for all stages of Motherhood Award

    Senior steering committee set up to review the maternity support offered and how it can be strengthened. Maternity buddy programme expanded, sitting alongside coaching and line manager training. Quarterly returner lunches for those back from leave, plus re-entry programme for women out of the workforce for two or more years – 100 per cent of […]

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  • Published: 17 Jul 2017

    Barclays, Finalist 2017, The Deloitte Best for all stages of Motherhood Award

    To increase retention, Barclays introduced a programme of support from pre-post maternity, including workshops, networking, briefing packs for employees and managers, KIT sessions. A mentoring tool was developed as a platform for career development discussions and dedicated portal Woman@Barclays created to bring together support resources. Dynamic (flexible) working campaign to reduce discrimination by promoting flexibility […]

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  • Published: 17 Jul 2017

    EY, new parent mentoring scheme, Finalist 2017, The Allen & Overy Innovation Award

    EY – New parent mentoring scheme Maternity buddy scheme replaced with transition mentoring scheme open to all parents, complementing existing formal career and family mentoring/coaching. New scheme based on requests from members of EY’s Family Network for targeted support during the transition to parenthood, ideally from colleagues and peers who understand the working environment. Scheme […]

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  • Published: 17 Jul 2017

    EY – career returner programme, Finalist 2017, The Allen & Overy Innovation Award

    EY –  Career Returner Programme Career returner programme EY Reconnect was created to provide a bridge back into the workplace for experienced professionals following career breaks of 2-10 years. EY Reconnect aims to encourage the attraction and retention of diverse senior talent across the business, especially relevant for those who have had a break for […]

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  • Published: 17 Jul 2017

    Barclays, Finalist 2017, The Allen & Overy Innovation Award

    Welcome back to work programme offering 12-week placements for senior women who have taken a multi-year career break and want to explore ways of getting back into the working world. Direct channel to recruit high potential senior women from a previously-overlooked talent pool. Six initial placements led to four extended contracts and five seeking permanent […]

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  • Published: 17 Jul 2017

    Inspiring Scotland, Finalist 2017, The Direct Line Group Best for Embedded Flexibility Award

    Flexibility is embedded in Inspiring Scotland. In total 87 per cent of employees have formal flexible working arrangements, including home working, reduced hours, compressed hours and non-standard hours. The organisation actively promotes flexibility, seeing it as a normal way of working and using it to attract high calibre staff keen to achieve work-life balance. Inspiring […]

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  • Published: 14 Jul 2017

    Civil Service, Commended 2017, Best Public Sector Employer Award

    The Civil Service has shown consistent leadership and innovation in flexible working and inclusion. In total, 24 per cent of employees work part-time and many others work flexibly in some way – such as home working, term time working or compressed hours. Managers are trained on flexible working and job sharing is actively supported – […]

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  • Published: 14 Jul 2017

    Sky, Commended 2017, The Best Large Private Sector Employer Award

    Sky has worked hard to challenge myths about flexible working and 90 per cent of the organisation works on a flexible basis. The culture focuses on employee performance instead of desk time and is committed to helping employees achieve their personal goals and work-life balance. Leaders have begun to talk about flexibility and promote the […]

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  • Published: 14 Jul 2017

    Virtual Sales Team, Commended 2017, The Best Small Employer Award

    Virtual Sales Team was formed ten years ago as a family friendly organisation with flexibility at its core. The judges were impressed with its excellent levels of staff retention, with employees enabled to start late or finish early for school run reasons, flex their shift patterns, work part-time and reduce or increase hours on a weekly basis.

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  • Published: 14 Jul 2017

    Anglia Ruskin University, Commended 2017, The Allen & Overy Innovation Award

    Anglia Ruskin University’s formation of a Part-Time and Flexible Working Forum in response to employee concerns about work-life balance was noted by the judges. The forum has worked to improve career development for flexible workers, promote the benefits of flexible working to reluctant line managers and generally display the organisation’s commitment to flexibility. Evidence from […]

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  • Published: 14 Jul 2017

    Inspiring Scotland, Winner 2017, Best Third Sector Employer

    Uses flexibility to compete with the salaries offered by larger organisations Flexibility is proactively offered and is the norm Employees are encouraged to suggest new ways of working The judges were impressed by the way Inspiring Scotland uses time to compete with private sector organisations offering bigger salaries. Its flexible culture attracts and retains high […]

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  • Published: 14 Jul 2017

    West Dunbartonshire Council, Winner 2017, Best Public Sector Employer

    Extending flexible recruitment to proactively ask candidates what flexibility they desire Extensive support for carers and bereaved employees Making strides to support fathers in equal parenting West Dunbartonshire Council’s (WDC’s) commitment to being the best was clear to the judges in the steady progress made in its family friendly provision. WDC understands what employees want […]

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  • Published: 14 Jul 2017

    Lloyds Banking Group, Winner 2017, Best Large Private Sector Employer

    Enhancements offered for all family leave Proactive support for flexibility in recruitment processes Launched a colleague network for parents and carers Lloyds Banking Group puts flexible work at the heart of its business, focusing on agile workers, parents and carers. Agile working is key to the Group’s strategy. Over a third of employees work in […]

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  • Published: 14 Jul 2017

    Highlands and Islands Enterprise, Winner 2017, The Carers UK and Centrica Best for Carers and Eldercare Award

    Informal carers register identifies staff with caring responsibilities Managers can access a range of supportive initiatives, including training, to help address the specific needs of carers Practical support provided and signposting to a range of additional services Public sector body Highlands and Islands Enterprise (HIE) is working hard to improve the experiences of its carer […]

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  • Published: 14 Jul 2017

    Dulas, Winner 2017, The Deloitte Best for all stages of Motherhood Award

    100 per cent retention rate for mothers five years after the birth of their first child All requests for flexibility approved Mothers make up two-thirds of the senior management team Engineering firm Dulas is bucking the trend in STEMM (science, technology, engineering, medicine and mathematics) businesses, with its extremely successful retention strategies for new mothers […]

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  • Published: 14 Jul 2017

    Imperial College London, Winner 2017, The Cityparents Best for all stages of Fatherhood Award

    Case studies and high-level role models demonstrate support for fathers Post-leave academic fellowship extended to fathers Shared parental leave pay enhanced to match maternity pay Imperial is enacting cultural change in a traditionally male-dominated academic institution. Initiatives aim to break down traditional assumptions around parenthood and ensure fathers can take an equal role. At Imperial […]

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  • Published: 14 Jul 2017

    Grant Thornton UK LLP, Winner 2017, The Allen & Overy Innovation Award

    Introduction of flexible family leave allowance Shared parental leave enhanced for mothers and fathers Transitional coaching for all employees taking long-term leave Advisory firm Grant Thornton UK LLP has pioneered a flexible approach to family leave. Their policies recognise that every family is different and individuals are best placed to choose how they tailor their […]

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  • Published: 14 Jul 2017

    Turn IT On, Winner 2017, The Direct Line Group Best for Embedded Flexibility Award

    Managers act as role models in their use of flexible working and shared parental leave Options to work flexibly are actively promoted Performance of flexible workers monitored to ensure their work is fairly recognised ICT support business Turn IT On actively recruits staff to work flexibly, innovating to support those who work in non-traditional ways. […]

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  • Published: 14 Jul 2017

    Alexander Mann Solutions, Winner 2017, the Cross River Partnership Best Flexible Working Initiative Award

    Specific business objective that ‘all roles can flex in some way’ to establish an agile workforce Collaborative technology platforms introduced to give more team members the tools to work flexibly Passionate promoters at all levels demonstrating company-wide support for flexibility Talent acquisition and talent management leader Alexander Mann Solutions (AMS) last year launched a global […]

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  • Published: 14 Jul 2017

    Lloyds Banking Group, Winner 2017, Best for Flexible Recruitment Award

    Job advertisements are specific about the types of flexible working that are possible in the role. Role design and agile hiring toolkit for line managers launched Massive technology investment to support agility Lloyds Banking Group has extended its agile approach into the hiring process. The bank has worked with candidates and managers to enhance advertising […]

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  • Published: 24 Mar 2017

    Inspiring Scotland

    Flexible and family friendly working makes business sense to Inspiring Scotland. It is intrinsic to its company values and as such is mentioned explicitly in the recruitment stage.

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  • Published: 26 Aug 2016

    EY, Winner 2016, Best for Flexible Recruitment Award

    Key Features EY has a recruitment drive to double the size of the business in the next four years and flexible working is being used to attract and retain the best talent. A communications campaign called ‘The Future is Flexible’ has seen applications to EY increase by 27 per cent. Partners and hiring managers have […]

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  • Published: 26 Aug 2016

    West Midlands Police, Finalist 2016, The Innovation Award

    Key features A good example of an individual employee taking the initiative to reform flexible working for their team to ensure a workable service while meeting staff needs. Proper consultation with the staff involved to restore trust and to discuss their preferred ways of working in detail. The development of an approach for the whole […]

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  • Published: 26 Aug 2016

    Royal Air Force, Finalist 2016, The Innovation Award

    Key features The New Parent Pack enables Royal Air Force personnel to access the information they need from anywhere in the world at any time. Information is provided in individual leaflets on each parenting type and includes welfare and support information as well as policy targeted to information need, rather than in one large policy […]

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  • Published: 26 Aug 2016

    Ministry of Justice, Finalist 2016, The Innovation Award

    Key features Taking flexible and smart working a step further to overtly demonstrate a link with physical and mental wellbeing. Two well-publicised and supported events to focus on the impact of smart working and to help people develop skills and tools to manage their own health and wellbeing. 98 per cent of those who took […]

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  • Published: 26 Aug 2016

    Lloyds Banking Group, Finalist 2016, The Innovation Award

    Key features Lloyds Banking Group has sought to really embed flexibility across the organisation by taking an innovative approach to agile working The Getting Smart about Agile Working campaign reaches across the business from more inclusive job advertising to agile working assessments for business areas to reducing travel initiatives. The company is receiving more than […]

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  • Published: 26 Aug 2016

    Deloitte LLP, Finalist 2016, The Innovation Award

    Key features Deloitte designed a returners programme with the purpose of reconnecting the firm with senior, talented women who have had time away from their professional careers – for parenthood, family care or other reasons. Agile working was a cornerstone of the programme, making the return to work as smooth as possible. Initial ‘Insight’ days […]

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  • Published: 26 Aug 2016

    Civil Service, Winner 2016, The Innovation Award

    One of the challenges to being in an effective job share is finding an appropriate partner. Often organisations leave the search up to individuals. Others create registers to collect names which can be rudimentary and paper based. Innovation in the job share arena was badly needed.

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  • Published: 26 Aug 2016

    ScottishPower, Finalist 2016, The Direct Line Group Best for Embedded Flexibility Award

    Key features A ‘business as usual’ approach to flexible working while still implementing new ideas to embed flexibility further. Managers are trained in managing flexible working and in 2015 over 90 per cent of requests for flexible working were agreed. ScottishPower is implementing ‘smart working’ to enable employees to adopt less formal flexible working to […]

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  • Published: 26 Aug 2016

    Barclays, Winner 2016, The Direct Line Group Best for Embedded Flexibility Award

    Key features Thoroughly embedded flexibility born out of listening to staff and colleagues. Barclays has moved from a point where flexibility was available to everyone for personal reasons to a point were dynamic working is how Barclays achieves its business. Support is available for whole teams to develop dynamic working together. In the future, Barclays […]

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  • Published: 26 Aug 2016

    J.P. Morgan, Finalist 2016, The Cityparents Best for All Stages of Motherhood Award

    Key features Comprehensive support for mothers from all grades and from day one of employment. Paid-for emergency childcare support Training for managers to ensure they are equipped to support women as they approach maternity leave and return from it. An 18 week returners programme to support women who have had extended leave from the financial […]

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  • Published: 26 Aug 2016

    Civil Service, Finalist 2016, The Cityparents Best for all stages of Motherhood Award

    Key features A range of programmes and tools to deliver one overall aim of enabling mothers to achieve their career progression potential. Shared best practice across a large organisation with different departments and agencies ensures ease of movement between those departments and fairness across the whole organisation. The programmes and tools address the softer skills […]

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  • Published: 26 Aug 2016

    Santander, Finalist 2016, The Centrica Best for Modern Families Award

    Key features Santander has introduced an early extension of Shared Parental Leave (SPL) to grandparents, a scheme that is widely believed to be the first of its kind in the UK. Grandparents will now receive the same benefits as women on maternity leave and partners taking SPL, with 16 weeks of full pay provided Santander […]

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  • Published: 26 Aug 2016

    J.P. Morgan, Finalist 2016, The Centrica Best for Modern Families Award

    Key features A wide ranging approach to diversity covering recruitment, employee networks, provision of faith rooms and support for those on global assignments. Investment in modern families, providing private medical insurance that subsidises fertility treatment as well as investing in staff networks. Staff networks are taken seriously and respected with nearly 40 per cent of […]

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  • Published: 26 Aug 2016

    Pinsent Masons LLP, Winner 2016, The Centrica Best for Modern Families Award

    Key features All employees are able to access family support and work-life policies and 24 per cent of the workforce works flexibly. Flexibility has significantly increased retention – turnover in the corporate team reduced from 30.2 per cent to 17.5 per cent Project Sky addresses gender imbalance at senior levels – de-stigmatising working less than […]

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  • Published: 26 Aug 2016

    Cisco, Winner 2016, The American Express Best Flexible Working Initiative Award

    Key features Cisco is leveraging their latest technology to drive employee mobility and flexibility in the company. Employees who work flexibly give back 60 per cent of reduced commute time to Cisco; employees personally save approximately £700 per year on commuting costs and those who work flexibly are 22 per cent more likely to be […]

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  • Published: 16 Jun 2015

    American Express, Commended 2015, The Centrica Best for Flexible Working Award

    American Express (AmEx) has taken a multi-stranded approach to ensuring flexible working is, as it suggests, “embedded into its very DNA”. It is clearly outlined in formal policies, and accompanying leader guides have been created to support the implementation and understanding of these policies. Training on how to manage flexible working requests is also available […]

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  • Published: 16 Jun 2015

    DLA Piper, Finalist 2015, The Santander Best New Flexible Working Initiative

    DLA Piper’s initiative has given a real boost to flexibility by rebranding and relaunching it as ‘agile working’. In particular, DLA Piper has focused on career progression,  often a challenge for flexible workers, through the use of job-sharing supported by clever use of technology. For the rebrand, the  firm developed two guides: one for employees […]

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  • Published: 16 Jun 2015

    Cafcass, Winner 2015, The Centrica Best for Flexible Working Award

    Cafcass (Children and Family Court Advisory and Support Service) is a non-departmental public body that safeguards and promotes the welfare of children; gives advice to family courts; makes provision for children to be represented; and provides information, advice and support to children and their families. Cafcass has undergone a wholesale transformation; in 2010 the Public […]

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  • Published: 16 Jun 2015

    Deloitte, Joint Winner 2015, The DTCC Best for Innovation Award

    Deloitte’s Time Out initiative, which allows employees to take an extra four-week block of leave each year, has proven to be a popular addition to the firm’s agile working practices.  As the firm says: “It helps our people to achieve a better balance between their career and other commitments such as family. Our people say […]

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  • Published: 16 Jun 2015

    Barclays Bank, Finalist 2015, The Santander Best New Flexible Working Initiative

    Barclays has made its belief in flexible working real through a wholesale commitment to change. Its year-long Dynamic Working Campaign (DWC),  developed in 2014, recognised that people have many roles throughout each life stage, at home and at work, and need time, flexibility and energy to fulfil them all. DWC has developed a culture where […]

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  • Published: 16 Jun 2015

    iCrossing, Winner 2015, The Citymothers Best for All Stages of Motherhood Award

    iCrossing’s approach to supporting its mothers is fresh and innovative. Over the past five years the company has actively set out to increase its female workforce, believing that a more diverse working demographic will benefit both its culture and its clients. iCrossing has a desire to attract and retain the best in a competitive industry. […]

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  • Published: 16 Jun 2015

    Barclays Bank, Finalist 2015, The DTCC Best for Innovation Award

    Barclays recognises the importance of enabling colleagues to grow their careers while they grow their families. Feedback from employees after a bespoke event on maternity and paternity was the catalyst for their innovative ‘Stay in Touch’ app that helps those out of the business on maternity or parental leave to feel connected. At the event, […]

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  • Published: 16 Jun 2015

    West Dunbartonshire Council, Commended 2015, The Cityfathers Best for all Stages of Fatherhood Award

    West Dunbartonshire Council has shown that it is fully committed to supporting working fathers to achieve balance between work and family life. The council’s workforce is predominantly female (71%) and it is widely recognised that women are more likely to undertake caring responsibilities and to work flexibly and/or part-time. Through encouraging working fathers to take […]

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  • Published: 16 Jun 2015

    Ministry of Justice, Joint Winner 2015, The DTCC Best for Innovation Award

    The Ministry of Justice’s (MoJ) ‘commuter hubs’ have shown that both individual and business benefits can be derived from excellent, creative flexible working solutions. The impetus came from the MoJ engagement survey which showed that staff wanted a better work–life balance. The issue seemed to be acute in London where many employees faced a long […]

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  • Published: 16 Jun 2015

    Hogan Lovells, Finalist 2015, The Citymothers Best for all Stages of Motherhood Award

    Hogan Lovells is dedicated to supporting its talented female employees at all stages of motherhood.  In order to do this it has increased focus on gender diversity throughout its talent pipeline as part of its Global Diversity Business Plan.  Hogan Lovells offers mothers generous benefits to help them achieve a greater work–life balance and provides […]

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  • Published: 16 Jun 2015

    iCrossing, Winner 2015, The Direct Line Group Best for Line Managers Award

    In a competitive sector, iCrossing has shown that the foundation to embedding flexible working is set by supportive managers who want to make it work and who understand the benefits that it can bring to them and their business, including high performance and happy individuals. Their philosophy is that good management is integral to good […]

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  • Published: 16 Jun 2015

    London School of Economics and Political Science, Winner 2015, The Cityfathers Best for all Stages of Fatherhood Award

    The London School of Economics and Political Science (LSE) is working hard to equalise the opportunities it gives to fathers and mothers and is showing a genuine commitment to changing the ‘mum carer, father provider’ stereotype. This makes business sense and has a positive effect on gender equality at the LSE. The following workshops are […]

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  • Published: 16 Jun 2015

    EY, Finalist 2015, The Santander Best New Flexible Working Initiative

    Professional Services firm EY recognised that introducing flexible working was more about a change in culture than a change in policy or legislation. For that reason EY engaged a Working Families Change Management and Optimal Performance specialist to design and deliver an internal  programme of behavioural and operation change. The change programme, designed to scale […]

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  • Published: 16 Jun 2015

    University of Lincoln, Finalist 2015, The National Grid and Carers UK Best for Carers and Eldercare Award

    The University of Lincoln is committed to supporting staff health and wellbeing by providing a number of solutions to help carers balance their workplace needs with caring responsibilities.  A key component of the University’s work is a focus on making provisions for emotional wellbeing, stress and resilience readily available to support staff with caring responsibilities. […]

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  • Published: 16 Jun 2015

    iCrossing, Finalist 2015, The Cityfathers Best for all Stages of Fatherhood Award

    iCrossing has demonstrated its totally flexible approach to achieving balance between work and home life through the way it considers fathers. This approach is based on a well-considered and well-executed business case: the company is aware that, in the digital industry, demand is high for the most talented experts and tenure can be short. It […]

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  • Published: 16 Jun 2015

    Centrica, Winner 2015, The National Grid and Carers UK Best for Carers and Eldercare Award

    Centrica recognises that carers make a substantial contribution to its business and remains committed to providing an inclusive and diverse workforce that works well for its customers. The company believes that supporting carers reduces turnover, cuts recruitment and training costs, retains talent and experience, builds resilience and improves employee engagement and wellbeing. Centrica estimates cost […]

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  • Published: 16 Jun 2015

    Wales and West Housing, Finalist 2015, The Direct Line Group Best for Line Managers Award

    Wales and West Housing (WWH) demonstrated that it was really thinking about the role of the line manager in establishing culture and performance, essential for implementing effective flexible working, by embarking on a journey called ‘Developing heroes to make a difference’. This is a bespoke employee development programme which includes ‘Development Conversations’ training for all […]

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  • Published: 20 Jan 2015

    Allianz, Finalist 2013, The RBS Best for Flexible Working Award

    Sector: Insurance Location: All UK Employees: 4,500 Allianz recognises the importance of the family and the need to support working parents and carers in ways that help them balance their work and family lives. The starting point is the understanding that parental (and caring) responsibilities are constant irrespective of the time of day and that […]

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  • Published: 20 Jan 2015

    Plantronics, Commended 2013, The RBS Best for Flexible Working Award

    Sector: Technology/Communications Location: Royal Wootton Bassett Employees: 120 UK based, 3,500 worldwide Plantronics is a medium-sized company specialising in the technology sector. They have developed what they call an ‘ultimate’ approach to flexibility which allows complete flexibility about how, where and when work is done. Even if they are in the office, there are a […]

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  • Published: 20 Jan 2015

    Simmons & Simmons, Winner 2013, The RBS Best for Flexible Working Award

    Sector: Law Location: London Employees: 796 Simmons & Simmons has two clear objectives as they encourage take up of flexible working: to empower their people to be able to choose a working pattern that meets their needs and provides a good work-life fit; and to facilitate increased flexibility in the firm’s working practices to deliver […]

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  • Published: 20 Jan 2015

    The Mid Yorkshire Hospitals NHS Trust, Finalist 2013, The My Family Care Best for all Stages of Motherhood Award

    Sector: Healthcare Location: Yorkshire Employees: 8,000 Mid Yorkshire’s maternity, adoption and  paternity support includes workshops, one to one advice and support, baby massage and baby yoga classes, nursery visits, parentcraft classes and a keep in touch scheme during and after maternity leave. This suite of support is designed to help parents transition from and to […]

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  • Published: 20 Jan 2015

    Barclays, Winner 2013, The My Family Care Best for all Stages of Motherhood Award

    Sector: Finance Location: All UK Employees: 73,383 Barclays has a comprehensive, inclusive and well-resourced suite of support for mothers. With full leadership support from the top of the organisation, Barclays is committed to helping women to reach their full potential. This commitment is visible throughout the company. Careers sites clearly demonstrates support for working parents. […]

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  • Published: 20 Jan 2015

    Wales & West Housing Association, Finalist 2013, The Best for Engagement Award

    Sector: Charitable Location: Wales Employees: 346 Wales & West Housing, WWH, have a mission to deliver ‘strong sustainable growth to make a difference to people’s lives, homes and communities’. Their organisational culture, they say, puts the customer at the heart of what they do and is based on solid and clear values and operating principles. […]

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  • Published: 20 Jan 2015

    American Express, Commended 2013, The Best for Engagement Award

    Sector: Finance Location: UK Employees: 6,200 American Express drives employee engagement through its stated desire to develop a flexible, diverse and inclusive working culture. To ensure that this goal is reflected throughout the whole organisation the financial services company embeds flexibility, diversity and inclusivity in its strategies and policies. Employee engagement is measured annually through […]

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  • Published: 20 Jan 2015

    Plantronics, Winner 2013, The Best for Engagement Award

    Sector: Technology/Communications Location: Royal Wootton Bassett Employees: 120 UK based, 3,500 world-wide Plantronics is a medium-sized company specialising in the technology sector. They have developed what they call an ‘ultimate’ approach to flexibility which allows for complete flexibility regarding how, where and when work is done. Even if they are in the office, there are […]

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  • Published: 20 Jan 2015

    British Gas, Finalist 2013, The Best for Innovation Award

    Sector: Utilities Location: all UK Employees: 28,000 British Gas has demonstrated a well developed and comprehensive approach to carers which has widespread coverage across the organisation. Supported from the highest levels of the organisation, their core message is that supporting carers in the workforce isn’t just about being a good employer, but that it is […]

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  • Published: 20 Jan 2015

    Plantronics, Winner 2013, The Best for Innovation Award

    Sector: Technology/Communications Location: Royal Wootton Bassett Employees: 120 UK based, 3,500 world-wide Plantronics is a medium-sized company specialising in the technology sector. They have taken an approach to flexible and family-friendly working which they themselves say starts and ends from the proposition that employees can be trusted to deliver whatever working pattern they choose. By […]

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  • Published: 20 Jan 2015

    The Mid Yorkshire Hospitals NHS Trust, Commended 2013, The E-ON Best for Carers and Eldercare Award

    Sector: Healthcare Location: Yorkshire Employees: 8,000 Mid Yorkshire Hospitals NHS Trust provides a comprehensive healthcare service across a number of sites in Yorkshire. This includes both hospital and community based care, and consequently employees work in a wide variety of settings and roles. Their unique relationship with their service users has informed the development on […]

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  • Published: 20 Jan 2015

    London School of Economics and Political Science, Commended 2013, The E-ON Best for Carers and Eldercare Award

    Sector: Education/ University Location: London Employees: 3,180 The London School of Economics and Political Science, LSE, describe themselves as “interested in innovative and effective ways of supporting employees with caring responsibilities, including eldercare.” Recognising that openness at work about having a caring responsibility is important, they have worked through their carers network to raise the […]

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  • Published: 20 Jan 2015

    Ford, Commended 2013, The National Grid Best for all Stages of Fatherhood Award

    Sector: Engineering/Manufacturing Location: UK Employees: 11,200 Ford has taken an interesting approach to supporting fathers in the workplace, providing not only good policies and opportunities for fathers to combine work and family life, but also taking a wider view of what it means to be a father through work that it does within the local […]

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  • Published: 20 Jan 2015

    Citi, Winner 2013, The National Grid Best for all Stages of Fatherhood Award

    Sector: Finance Location: London Employees: 8,000 Citi has had a specific strategy to support new fathers for a number of years. The company has a well developed Parents network with over 1500 members, and this network comprises a really good proportion of both fathers and mothers. This network enjoys senior sponsorship and provides a full […]

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  • Published: 20 Jan 2015

    American Express, Finalist 2014, The National Grid Best for Flexible Working Award

    American Express has taken the approach that flexible working is business as usual, and that it isn’t simply an optional add-on. Flexibility, in its view, is a necessity to help employees work to their full potential. American Express has developed a programme, BlueWork, that integrates flexible working into the core culture of the company. It […]

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  • Published: 20 Jan 2015

    Barclays plc, Finalist 2014, The National Grid Best for Flexible Working Award

    Barclays’ aim is to foster an organisational culture where flexible working is recognised, appreciated and valued, because it sees the benefits it brings in productivity, responsiveness to customer and client needs and the attraction and retention of talent. Flexible working is seen as standard practice, and employees have a comprehensive suite of working patterns, including […]

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  • Published: 20 Jan 2015

    BT Group plc, Commended 2014, The National Grid Best for Flexible Working Award

    BT facilitates agile working and promotes it where it is appropriate for the needs of its customers, the business and its people. They equip employees to work flexibly in both time and place. Agile working is a major element in their transformational workplace strategy and is one of the things which make their business a […]

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  • Published: 20 Jan 2015

    Centrica, Winner 2014, The National Grid Best for Flexible Working Award

    Centrica wants to be the leading energy company, and it recognises that its people are the key to realising this ambition. To this end, it has committed to developing flexible working as a way to create a working environment that is inclusive, attracts and retains the best people, and encourages them to fulfil their potential. […]

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  • Published: 20 Jan 2015

    RBS, Finalist 2014, The DTCC Best for Innovation Award

    RBS is a UK centred bank and is committed to flexible working, understanding that it brings with it customer and business benefits as well as helping individual employees achieve a good work–life fit. But in order to ensure that its flexible working programmes were successful, RBS realised that it needed to help employees feel confident […]

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  • Published: 20 Jan 2015

    Lloyds Banking Group, Finalist 2014, The DTCC Best for Innovation Award

    With just over 91,000 employees working from multiple head office and branch sites across the UK and overseas,business travel plays an important part of Lloyds Banking Group’s operations. In June 2011 Lloyds Banking Group launched No Travel Week; an initiative introduced to reduce the cost of business travel by actively encouraging staff to avoid all […]

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  • Published: 20 Jan 2015

    Informa Business Information, Commended 2014, The DTCC Best for Innovation Award

    Informa Business Information, a division of Informa PLC, is a publisher of predominantly digital information, providing products and services to a large range of sectors, from pharma to maritime and commodities to law.  When they decided to move offices in London in 2013, they identified an opportunity to look at the way that their employees […]

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  • Published: 20 Jan 2015

    Scottish Government, Winner 2014, The DTCC Best for Innovation Award

    The Scottish Government is moving to be a smaller, more flexible organisation, operating within constrained running costs. It needs to embrace new ways of working within the office environment. At the same time, it recognises that staff would benefit from working more flexibly, in the hours they work, how they work and increasingly, where they […]

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  • Published: 20 Jan 2015

    Northern Trust, Finalist 2014, The E-ON Best for Engagement Award

    Northern Trust has a longstanding commitment to care for its employees. To this end, the Company has established a flexible working and family-friendly culture that respects and supports work-life balance. In 2012, responses to the Employee Engagement Survey suggested areas for possible enhancement, so it became one of Northern Trust’s three global priorities. Additionally, following […]

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  • Published: 20 Jan 2015

    American Express, Winner 2014, The E-ON Best for Engagement Award

    At American Express, flexible working is central to employee engagement: the business understands the challenges employees face with balancing work, family and other personal commitments. Over the last year, it has reviewed its policies on flexible working to reflect changes in legislation, and has gone a step further by creating an alternative working policy under […]

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  • Published: 20 Jan 2015

    Barclays PLC, Winner 2014, The Citymothers Best for All Stages of Motherhood Award

    Barclays’ positive approach to motherhood is part of its wider aim to be an employer of choice and are “proud of the support that we provide to our colleagues, whilst ensuring that they are able to achieve their career ambitions.” Steve Weston, Barclays. The bank’s emphasis is on confidence – that employees should not have […]

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  • Published: 20 Jan 2015

    Citi, Commended 2014, The Cityfathers Best for All Stages of Fatherhood Award

    Citi has a well-established strategy to support new fathers, part of the bank’s policy of support for parents throughout their careers. They have an excellent track record of working with fathers, and have targeted initiatives to close the cultural gap that can make it harder for fathers than mothers in the workplace. In 2009 Citi […]

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  • Published: 9 Dec 2014

    British Gas, Winner 2013, The E-On Best for Carers and Eldercare

    British Gas  WINNER  Sector: Utilities Location: all UK Employees: 28,000 British Gas has demonstrated a well developed and comprehensive approach to carers which has widespread coverage across the organisation. Supported from the highest levels of the organisation, their core message is that supporting carers in the workforce isn’t just about being a good employer, but […]

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