We particularly welcome applications from disabled and ethnic minority candidates as these groups are currently under-represented in our workforce.
We are a Living Wage employer, and we show all salaries when advertising vacancies. We will not ask you about your previous salaries.
We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we’ll be asking you to answer questions to test skills needed for the role. The responses are then anonymised, chunked, randomised and reviewed by team members. The Applied platform also asks some demographic questions before you start your application. We never see the responses to these demographic questions with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
We are proud to be a generous employer. Our paid staff are eligible for the following additional benefits (subject to the terms of our policies):
- flexible working across all roles, based on business needs, day one entitlement
- 25 days’ leave (FTE), increasing by one day per year of service up to a maximum 30 days (FTE), plus all bank holidays (pro rata)
- 5% employer pension contribution
- one-month sick leave on full pay, plus two months on half pay
- new parenthood enhanced pay and leave of 6 weeks on full pay, 6 weeks on half pay (inclusive of statutory pay and leave entitlements)
- time off for dependants – 10 days paid leave for emergencies.
Working Families’ award-winning Legal Advice Service is looking for an Advice Volunteer to help keep our telephone and email helplines running smoothly.
In return for volunteering with us, you will have the chance to work in our team of qualified solicitors and legal rights advisers to deepen your skills and knowledge in employment law and in-work welfare benefits.
This opportunity is ideal for aspiring barristers, solicitors or those looking for a career in advice work. Our past volunteers have gone on to secure pupillages, training contracts, and paralegal roles.
About the Legal Advice Service
Our Legal Advice Service gives free advice on employment rights and in-work welfare benefits to working parents and carers. Last year, we advised over 3,000 parents and carers on their rights at work and over 1.6 million via our advice website pages.
We advise on all aspects of employment law (specialising in parental rights and discrimination) as well as welfare benefits (statutory family pay, Universal Credit, childcare support, etc).
What you will be doing
As an Advice Volunteer, you will have the opportunity to:
- Triage emails and calls on our advice line
- Interview and take details of those seeking our advice
- Support helpline admin processes, such as monitoring emails and filling out work records
- Research the law
- Draft preliminary advice to clients
- Review and edit advice pages
- Keep up to date with news relevant to our work
You will have the opportunity to be a full member of our team, attending regular, virtual team meetings and participating in discussions.
Who we are we looking for
There is no experience required, but the applicant must be a quick learner, good communicator and be able to collaborate effectively in a remote team. You should have a strong commitment to justice and an interest in employment rights and welfare benefits for working parents.
We would prefer a commitment of two days a week (or equivalent) for six months, but we are open to discussing your availability.
For the time being all our staff and volunteers work remotely, so you must be comfortable working in a remote environment.
How to apply
Please send us a CV and a cover letter to email@example.com (FAO Head of Legal Advice) explaining why you want to volunteer for us, any experience or interest in employment law, and how many hours/what pattern of availability you think you would be able to commit to.