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Current Vacancies

Please see below for current vacancies at Working Families. Do follow our social channels on Twitter and LinkedIn where we will always advertise new job opportunities.

We particularly welcome applications from disabled and ethnic minority candidates as these groups are currently under-represented in our workforce.


Do you want to make a real difference? Join our passionate and committed board of trustees.

What are we looking for?

We are currently looking for two trustees to join our passionate, highly skilled board. We are particularly looking for strategic fundraising expertise and financial expertise, ideally a chartered accountant. We also welcome applications from ethnic minority groups as they are currently under-represented on our Board.

A passion for supporting and advocating for working parents and carers, especially those who are disadvantaged. Lived experiences of these issues is an advantage.

How to Apply

If you are interested in becoming a trustee at Working Families, please download a trustee recruitment pack and application form below.

Trustee recruitment pack 2021

Trustee Application Form 2021

Please submit your CV and application form to recruitment@workingfamilies.org.uk 

Volunteer Administration Assistant

Become a vital part of the Working Families team, helping thousands of families across the UK. You will help support our email and telephone advice helplines through various administrative duties. 

About Working Families 

Working Families’ Legal Advice Service (LAS) works at the forefront of access to justice for parents and carers at work. Many parents and carers find that the employers’ approaches to flexible working, available in-work benefits, leave and entitlement to time off don’t allow them to work, care and thrive. 

Our award-winning free legal email and telephone helpline individually advised over 3,000 parents and carers on their rights at work last year and over 1.6 million via our comprehensive advice website pages. We advise on all aspects of employment law (specialising in parental rights and discrimination) as well as in-work benefits (Universal Credit, childcare, disability benefits). 

What will you be doing?

Currently, we work with many parents and carers who are facing reductions in work or job losses due to the coronavirus pandemic, and a retraction in gender equality. Our advice is much needed at this time.

We are looking for an organised and reliable administrative assistant to help our advisors keep up with the enormous amount of admin that goes with running a legal helpline and advice service. You will be a full member of our team, attending regular, virtual team meetings and participating in the discussions we have during the week. As the administrative volunteer you will be expected to help our advisors fill out their work records, upload and edit our advice pages and keep up to date with any news that is relevant to our clients. You will also be given further responsibilities including the chance to write our team newsletter, come up with and draft new advice pages for our website and create flowcharts or videos to help improve the experience of our clients.  Once you are familiar with the service, you may also be able to triage calls on our advice line, taking the details of those seeking our advice and liaising with our rights advisers to help support and respond to the high volume of calls we receive.

We would prefer a minimum commitment of three days a week (or equivalent) but we are open to discussing your availability and encourage our volunteers to work flexibly at a time which suits them. For the time being all our staff and volunteers work remotely. 

What are we looking for?

There is no experience required for this role but the applicant must be a quick learner and be able to collaborate effectively in a team. You should have a strong commitment to justice and a passion for helping vulnerable families across the UK. 

We would prefer a minimum of 2 months commitment to the role, but we are open to discussing your availability.  

What difference will you make?

As our administrative assistant you will be taking on a vital role in our legal advice team, helping us to respond to far more queries on our helpline than would otherwise be possible. 

What’s in it for the volunteer?

Working as our administrative assistant you will have the chance to work in our amazing professional team alongside qualified solicitors and you will help to make a difference for the families that we work with. You will also be helping to increase access to justice for parents and carers who need this support the most.

The role is on the job, hands-on experience, gaining experience working with a diverse cohort of people in an established and successful charity.  You will have the opportunity to deepen your skills and knowledge in this area which can be invaluable for those seeking a legal role, training contract or pupillage.

How to apply

Please just send us an up to date CV and a cover letter or email to  recruitment@workingfamilies.org.uk FAO Head of Legal Advice, explaining why you want to volunteer for us, your direct experience and knowledge of employment law and/or the UK benefits system, and how many hours/what pattern of availability you think you would be able to commit to.