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Helpline: 0300 012 0312
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We aim to get back to you with a response as soon as we can and within 10 working days. Depending on the urgency of your query, the response time may be shorter.
We are only able to advise workers or employees on our helpline, to avoid any potential conflicts of interest and to meet the requirements of our funders.
If you need advice on employment or benefit issues that are not family/carer-related, please contact your local Citizens Advice as they may be able to help. You must fill in all the boxes marked with an asterisk *.We’re committed to protecting your privacy. Please see below for full details.