Childcare Costs and Universal Credit
Universal Credit (UC) is a benefit for people on a low income. It has replaced Working Tax Credit (abolished on 5 April 2025), Child Tax Credit (abolished on 5 April 2025), Housing Benefit, Income Support, income-related Employment Support Allowance and income-based Jobseekers Allowance. If you are on one of these benefits you should get advice as claiming Universal Credit could make you worse off.
UC can be claimed by people in a lot of different situations and it can include elements for children, childcare and rent. There is no set amount of UC that you will get as it all depends on your financial and family situation.
You may be entitled to help with childcare costs in your Universal Credit. The first step is to check whether you meet the conditions for Universal Credit. Then, there are separate conditions for the childcare element.
Rules for the childcare element of Universal Credit
The childcare element can be included for a child up to the 31st of August after their 16th birthday.
The childcare must be registered or approved and not provided by a close relative if it is being given in your own home. Most school-based childcare is also covered. The rules on what childcare counts are slightly different in England, Scotland and Wales – get advice if you are not sure.
You must be in paid work to get help with childcare costs. There is no minimum number of hours you need to work to get help with childcare costs. However, the childcare must be provided in order to enable you to work.
If you are claiming with a partner both of you normally need to be in paid work, unless one partner is on certain benefits or national insurance credits for sickness or disability (for example, Employment and Support Allowance), in hospital, in prison, or a carer entitled to Carer’s Allowance
The maximum award is 85% of what you pay or 85% of the maximum childcare costs, whichever is lower. However, you may get less than this because UC is reduced by your income. The maximum childcare costs taken into account are £1,071.09 a month for one child or £1,836.16 a month for more than one child.
You can use a benefits calculator to help you work out whether you are entitled to Universal Credit. You should find out how much childcare costs in your area for any childcare that you would like to use and include this in the calculation to get an accurate result.
Frequently asked questions
Below is a summary of the most frequently asked questions we receive about the free childcare schemes on our helpline.
How does DWP work out eligible childcare costs?
Working out your eligible childcare costs for Universal Credit can be complicated. You are entitled to ask for an explanation if you don’t understand your Universal Credit payment statement.
The childcare element is added to the other elements of Universal Credit you are entitled to, to give your maximum Universal Credit entitlement. The DWP will then make deductions for your earnings and any other income you have, so the amount of help you get with childcare costs may be less than mentioned above.
To qualify for help with childcare costs on Universal Credit you must be in paid work (this includes self-employment) or have an offer of paid work that is due to start before the end of your next monthly assessment period. In addition, the childcare must be with a registered childcare provider, the childcare must be provided to enable you to do paid work, and you must report the costs no later than the end of the assessment period after the one in which the childcare costs were paid.
How is the childcare element of Universal Credit is paid?
Help with childcare costs is usually paid in arrears on Universal Credit. However, if you are taking up paid work or have increased your hours at work you can get help with your childcare costs upfront. If you are not taking up paid work or increasing your hours you usually have to pay the costs yourself and then report what you have paid through your online Universal Credit account each month. Universal Credit will reimburse you by paying you some of that money back. You are usually only reimbursed costs for childcare that has taken place within that assessment period or the previous assessment period.
For example: Simone’s assessment period on Universal Credit runs from the 13th of each month and ends on the 12th of the following month. She has childcare costs of £400 a month which she pays on the 1st each month. For the amount she paid on 1st May to be included as childcare costs, she must report it to UC before 12th June. I.e. she paid the costs in the assessment period 13th April to 12th May so must either report the costs within that assessment period, or by the end of the following assessment period (13th May to 12th June) in order for them to be included.
If you pay more than one month’s childcare costs in an assessment period (for example you pay a full term up front) you will only be reimbursed for childcare costs that have actually taken place within that assessment period. The rest of your childcare costs will be paid in later months, once the childcare has taken place. These payments can be split over a maximum of 3 assessment periods.
What if I am starting a new job? Is there help if I can’t pay for childcare in advance?
If you are on Universal Credit, looking for work and start a new job or increase your hours, you can get help through the flexible support fund with up-front childcare costs including deposits, retainers and the costs of taster sessions. You can get this for the period between starting work and receiving your first wage and you will not have to pay the money back.
You should ask your work coach at the Jobcentre about the flexible support fund. If you cannot get help through the flexible support fund you may be able to get help with upfront childcare costs through a budgeting advance instead.
Does the two child limit apply to childcare costs?
The two child limit does not apply to the childcare element of Universal Credit.
This means that you can receive payments to cover the childcare costs for any number of children, but the maximum amount of help doesn’t change if you have two children in childcare or more than two.
What about free childcare and other help with childcare costs?
You can get 15/30 hours free childcare at the same time as claiming Universal Credit. If you pay for additional childcare on top of the free hours you can claim the childcare element of Universal Credit to help with the additional costs.
It’s also a good idea to bear in mind other sources of help you might be able to use. If you are already signed up to childcare vouchers (this scheme has closed to new applicants since October 2018) you can use these at the same time as Universal Credit. Most people can save more money using the Universal Credit childcare element alone.
Another childcare scheme is tax-free childcare, but you won’t be able to use this if you claim Universal Credit or you are in a salary sacrifice scheme for vouchers. You can find out more about all the schemes from the Childcare Choices website, and there is a tool to help you work out how much help you would get from each scheme you are eligible for here.
This advice applies in England, Wales and Scotland. If you live in another part of the UK, the law may differ. If you are in Northern Ireland you can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
Our helpline and online contact form is now closed as we wind down our operations. Our free legal advice pages remain available and up to date until further notice. You can find a list of trusted organisations that may be able to help you below.
| Organisation and link to website | Area of Advice | Telephone |
|---|---|---|
| Employment Rights | ||
| ACAS | Acas gives employees and employers free, impartial advice on workplace rights, rules and best practice. We also offer training and help to resolve disputes. | 0300 123 1100 |
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Pregnant Then Screwed | HR Advice Line – for questions on employment rights, flexible working, parental leave or workplace discrimination | 0300 222 5799 |
| Equality Advisory and Support Service (EASS) | The helpline advises and assists individuals on issues relating to equality and human rights, across England, Scotland and Wales. | 0808 800 0082 |
| Trade Union | If you are a union member, contact your union for support. If not, you may wish to join, but check whether support is available for existing issues. | |
| Health and Safety Executive (HSE) | Guidance on workplace health and safety rights and accepts reports of serious workplace health and safety concerns. | |
| Advicenow | Provides free legal information, guides, self-help tools and training to help people deal with legal issues and understand their rights. | |
| Protect | Provides advice and support to people raising concerns about whistleblowing | 020 3117 2520 |
| Zero Hours Justice | Offers information and support on the rights of workers on zero-hours and insecure contracts | 01904 900 151 |
| Legal Advice and Representation | ||
| Law Centres Network | Law Centres work within their communities to defend the legal rights of local people. You can use their website to find your local Law Centre. | |
| LawWorks | The LawWorks Clinics Network provides free initial advice to individuals on various areas of law including employment law, social welfare law, housing matters, consumer disputes, debt and welfare rights. | |
| Advocate | Advocate is a charity that finds free legal assistance from volunteer barristers | |
| South West London Law Centres | Provides free, independent legal advice to people who cannot afford a lawyer, including advice on employment, housing, debt, immigration issues. | 020 8767 2777 |
| Employment Tribunal Litigants in Person Support Scheme (ELIPS) | ELIPS provides pro bono assistance to unrepresented litigants. It currently covers London Central, Cardiff, Bristol, Midlands (West), Newcastle, Leeds and Manchester Employment Tribunals. | |
| Legal Aid Check your eligibility for Legal Aid online | Legal Aid funding is only available for employment cases involving discrimination. | |
| YESS Law | Employment law advice and support, including settlement agreements. Yess Law do not represent clients in Employment Tribunal Proceedings | 020 3701 7530 |
| The Free Representation Unit (FRU) | The Free Representation Unit (FRU) is a charity that provides legal advice, case preparation and advocacy in employment & social security tribunal cases if you have a hearing date at a tribunal in London and the South East and your case is referred by a referral agency | |
| Employment Tribunal Customer Contact Centre | Provides information about the Employment Tribunal process but does not offer legal advice. | 0300 123 1024 |
| Appoint a solicitor The Law Society provides information on finding a solicitor. | If you are able to afford to do this, you can instruct a solicitor who is an expert in maternity and family friendly rights. A good solicitor will give you honest advice about the strengths and weaknesses of your case, the likely costs and s/he should try to resolve your case as soon as possible and so keep the costs you have to pay to a minimum. | |
| Disability Law Service | Provide free legal advice on community care, employment, housing, discrimination, public law and welfare benefits to disabled people and their carers | 0207 791 9800 |
| Child Law Advice | Provided by Coram Children’s Legal Centre, advice for Litigants in person | |
| Rights of Women | Women’s voluntary organisation committed to informing, educating and empowering women concerning their legal rights | 020 7251 6577 |
| Benefits and Financial Support | ||
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Advice Local | Your local guide to help with employment and work issues, benefits, money, housing problems and more | |
| Age UK | Provide free, confidential advice, practical support, and companionship | 0800 678 1602 |
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Scope | Offers information, advice and support for disabled people and their families, including guidance on benefits, work and independent living. | 0808 800 3333 |
| NRPF Network | Provides guidance and resources on no recourse to public funds (NRPF) and support options for people affected by immigration-related benefit restrictions. | 0800 169 0283 |
| Maternity Allowance helpline (DWP) | Maternity Allowance is a government benefit for pregnant women or new mothers who do not qualify for Statutory Maternity Pay (SMP) from their employer. | |
| HMRC Statutory Payment Dispute Team | Resolves disputes about entitlement to statutory payments, including maternity, paternity, adoption, shared parental, parental bereavement and neonatal care pay. | |
| Pregnancy, Maternity and Baby Support | ||
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Tommy’s | Provide advice and support to parents-to-be, expectant parents, and families who have experienced baby loss | 0800 0147 800 |
| Bliss | Support and information for families of premature and sick babies, including emotional support, neonatal care guidance | |
| Twins Trust | Offers support, information and peer support for families with twins, triplets and multiple births | 0800 138 0509 |
| Sands | Sands works to support anyone affected by the death of a baby | 0808 164 3332 |
| Best Start in Life | Advice and support for your child’s development | |
| Mental Health and Wellbeing | ||
| Mind | Mind empower individuals experiencing mental health problems through advice and support | 0300 102 1234 |
| Maternal Mental Health Alliance | Charity and network of 160 organisations, dedicated to ensuring women and birthing people affected by perinatal mental health problems have access to high-quality, compassionate care | |
| Pandas | Pandas offer hope, empathy and support for every parent, carer or network affected by Perinatal Mental Illness | |
| Samaritans | Provide emotional support to anyone in distress, struggling to cope, or at risk of suicide | 116 123 |
| Domestic Abuse | ||
| Women’s Aid | Offers support, information and signposting for women and children experiencing domestic abuse | |
| Support for single parent families | ||
| Gingerbread | Offers advice and information support for single parents on work, benefits, finances and family issues. | |
| One Parent Families Scotland | Provides advice and support to single parents in Scotland including benefits, money and health and wellbeing. | 0808 801 0323 |
| Disability | ||
| Contact | For families with disabled children | 0808 808 3555 |
| Carer’s support | ||
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Childcare | ||
| Childcare Service Helpline | Contact HMRC if you need help applying for Tax-Free Childcare, applying for free childcare if you’re working or using your online childcare account. | 0300 123 4097 |
| Best Start | Provide information on all available childcare support | |
| Coram – Family Information Service | Provide a tool to search for contact details for your local Family Information Service who can provide advice and support on childcare in your area |
The information on the law contained on this site is provided free of charge and does not, and is not intended to, amount to legal advice to any person on a specific case or matter. If you are not a solicitor, you are advised to obtain specific legal advice about your case or matter and not to rely solely on this information. Law and guidance is changing regularly in this area.
We cannot provide advice on employment rights in Northern Ireland as the law is different. You can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
