Questionnaire example for discrimination claims
Discrimination questionnaires
Questionnaires can be used by employees to get information from their employers about a potential claim. (They can be used either before they bring their claim, or once it has been issued at an Employment Tribunal).
We set out more information about when and how to ask questions here.
The system of “statutory questionnaires” has been abolished for acts of discrimination occurring on or after 6 April 2014. However, you can and should still ask questions of your employer, as this will be important in making your claim as strong as it can be. Acas has issued guidance on how this can be done.
If the Respondent (usually your employer) fails to reply to your questions, or replies evasively, a Tribunal can still take this into account when making a decision in a discrimination claim.
A Tribunal also has the power to order that questions are answered as part of legal proceedings, and in some cases there are other ways of obtaining replies to questions, such as making requests under the General Data Protection Regulation 2018 and the Freedom of Information Act 2000.
Please contact the Working Families helpline if you need more information on this, or if you are unsure about whether or not you can or should use a questionnaire.
Below is an example of how you might set out the background to your situation, and some potential questions to ask, based on the case described in Precedent 1.
Background:
- I started work for the respondent in March 2008 and I was promoted to hotel manager in August 2019. I never had any disciplinary warnings, verbal or written, throughout my employment.
- On 1 October 2019, I told the hotel director, Keith Venables, that I was pregnant. Mr Venables congratulated me and said, “You make me think about things”. I did not know what he meant. The comment made me feel uncomfortable at the time.
- On 4 October 2019, Mr Venables telephoned me and said that business was down and my performance was unsatisfactory. He said he had warned me about this before, which is not true. Then he said, “You don’t know how your pregnancy will go and how you will cope with the workload. You won’t be able to get up early and after eight months, you’ll sleep more”. I was so shocked that I burst into tears.
- As Hotel Manager, I was normally invited to attend the Group management meetings every month. However, for the first time ever, I was not invited to attend the meetings on 6 and 13 October 2019.
- On 14 October, Mr Venables sent me an e-mail telling me to attend a disciplinary hearing on 18 October 2019 in respect of my poor performance. I was not informed prior to the hearing of any details as to what was wrong with my performance, and as I had never had any complaints or poor feedback, I had no idea what this could be about. I was not told that I could bring a work colleague with me, contrary to the ACAS Code on Disciplinary and Grievance Procedures. When I asked if I could bring someone with me, I was told that was not necessary.
- When I attended the hearing, Mr Venables produced statistics showing that hotel occupancy had gone down dramatically in the previous 18 months. I said this was not my fault. It was a result of the global recession. Mr Venables would not listen to me. He said that he could not afford to carry the business and unfortunately he had to replace me. He told me I was dismissed with immediate effect and that a manager from another hotel was coming over to cover. This was not confirmed in writing.
- My appeal to the Group hotel director on 20 October 2019 was rejected on 22 October 2019.
Questions for employer:
- What did Mr Venables mean when he said ‘You make me think about things’ when I told him I was pregnant? What concerns did he have about my pregnancy?
- Please state everything that was wrong with my work performance, including all incidents and evidence (with dates) relied on by the employer in reaching the conclusion that my performance was poor enough to justify dismissal.
- Please state every occasion, if any, when Mr Venables spoke to me about my work performance with (i) the date (ii) what he was concerned about (iii) what he said.
- Please give the weekly occupancy rates (i) for the Flamingo Hotel (ii) other UK hotels in the group for the five years prior to the date of answering this questionnaire.
- In respect of the decision not to invite me to the Group management meetings in October 2019, please state (i) who made this decision, when and for what reasons; (ii) who was consulted, when and what were their views.
- Please state who represented the Flamingo Hotel at each of the Group management meetings from October 2019 to the date of answering this questionnaire.
- In respect of the decision to dismiss me, please state (i) who made this decision, when and for what reasons; (ii) who was consulted, when and what were their views. Please share any meeting notes of the decision to dismiss me, and details of each manager and colleague who was contacted regarding my work performance prior to my dismissal, including notes of any calls, meetings or discussions about my performance.
- In respect of the decision to reject my appeal, please state (i) who made this decision, when and for what reasons; (ii) who was consulted, when and what were their views.
- Please state who replaced me as manager, when he or she started, and whether it was intended to be a temporary or permanent replacement.
- In respect of my replacement, please state (i) whether the position was advertised. (If so, where and when?); (ii) if not, how my replacement was selected, when and by whom; (iii) who was consulted regarding this decision, when and what were their views?
- Regarding my replacement, please state (i) whether it is a man or woman; (ii) if a woman, whether she is pregnant or has young children (giving details); (iii) her qualifications; (iv) her previous experience; (v) if applicable, date and reason for leaving.
- If there was more than one replacement for me, at the same time or successively, please give the same information as requested at paragraphs 9 – 11.
- Please state all staff employed (a) within the Flamingo Hotel (b) in other hotels in the UK Group in the three years prior to the date of answering this questionnaire by reference to: (i) start date and if applicable, date and reason for leaving. (ii) job title, department and hotel. (iii) whether male or female (iv) whether they were pregnant or went onto maternity leave at any stage during their employment, giving dates.
- Please state all staff disciplined or dismissed by the Flamingo Hotel in the three years prior to the date of answering this questionnaire by reference to: (i) job title and department of employee (ii) whether male or female (iii) whether pregnant (iv) whether previously on maternity leave (if so, with dates) (v) level of all disciplinary action and reason (vi) date of all disciplinary action.
- Please state all employees who have become pregnant or gone onto maternity leave (a) within the Flamingo Hotel (b) in other hotels in the UK Group in the five years prior to the date of answering this questionnaire by reference to: (i) dates of maternity leave (ii) date when notified pregnancy (iii) job title, department and hotel (iv) if applicable, date and reason for leaving hotel (whether dismissed or resigned) (v) if dismissed, reason for dismissal (vi) start date with hotel.
- Please supply details of your Equal Opportunities Policy and any policy relating to pregnancy or maternity leave, any policies regarding support of parents and carers in the workplace, and details of any training which managers, including my manager, were provided with in the 3 years leading up to my dismissal on equality, diversity, inclusion, and management of staff who are pregnant or are on maternity leave.
You may also wish to ask for a significant amount of background information about your employer’s workforce, to try to establish whether there are factors which tend to show inequality, relevant to your case. For example:
- How many staff overall, and what the gender of those staff is as a whole/at certain levels of management.
- How many grievances have been made in the past 5 years relating to sex discrimination.
- How many claims the employer has received in the past 5 years for sex discrimination
- If there has been a redundancy exercise, which has led to your situation, or if there has been some other workforce change, you may wish to ask questions about the affected employees, and their relevant protected characteristics.
This advice applies in England, Wales and Scotland. If you live in another part of the UK, the law may differ. If you are in Northern Ireland you can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
Our helpline and online contact form is now closed as we wind down our operations. Our free legal advice pages remain available and up to date until further notice. You can find a list of trusted organisations that may be able to help you below.
| Organisation and link to website | Area of Advice | Telephone |
|---|---|---|
| Employment Rights | ||
| ACAS | Acas gives employees and employers free, impartial advice on workplace rights, rules and best practice. We also offer training and help to resolve disputes. | 0300 123 1100 |
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Pregnant Then Screwed | HR Advice Line – for questions on employment rights, flexible working, parental leave or workplace discrimination | 0300 222 5799 |
| Equality Advisory and Support Service (EASS) | The helpline advises and assists individuals on issues relating to equality and human rights, across England, Scotland and Wales. | 0808 800 0082 |
| Trade Union | If you are a union member, contact your union for support. If not, you may wish to join, but check whether support is available for existing issues. | |
| Health and Safety Executive (HSE) | Guidance on workplace health and safety rights and accepts reports of serious workplace health and safety concerns. | |
| Advicenow | Provides free legal information, guides, self-help tools and training to help people deal with legal issues and understand their rights. | |
| Protect | Provides advice and support to people raising concerns about whistleblowing | 020 3117 2520 |
| Zero Hours Justice | Offers information and support on the rights of workers on zero-hours and insecure contracts | 01904 900 151 |
| Legal Advice and Representation | ||
| Law Centres Network | Law Centres work within their communities to defend the legal rights of local people. You can use their website to find your local Law Centre. | |
| LawWorks | The LawWorks Clinics Network provides free initial advice to individuals on various areas of law including employment law, social welfare law, housing matters, consumer disputes, debt and welfare rights. | |
| Advocate | Advocate is a charity that finds free legal assistance from volunteer barristers | |
| South West London Law Centres | Provides free, independent legal advice to people who cannot afford a lawyer, including advice on employment, housing, debt, immigration issues. | 020 8767 2777 |
| Employment Tribunal Litigants in Person Support Scheme (ELIPS) | ELIPS provides pro bono assistance to unrepresented litigants. It currently covers London Central, Cardiff, Bristol, Midlands (West), Newcastle, Leeds and Manchester Employment Tribunals. | |
| Legal Aid Check your eligibility for Legal Aid online | Legal Aid funding is only available for employment cases involving discrimination. | |
| YESS Law | Employment law advice and support, including settlement agreements. Yess Law do not represent clients in Employment Tribunal Proceedings | 020 3701 7530 |
| The Free Representation Unit (FRU) | The Free Representation Unit (FRU) is a charity that provides legal advice, case preparation and advocacy in employment & social security tribunal cases if you have a hearing date at a tribunal in London and the South East and your case is referred by a referral agency | |
| Employment Tribunal Customer Contact Centre | Provides information about the Employment Tribunal process but does not offer legal advice. | 0300 123 1024 |
| Appoint a solicitor The Law Society provides information on finding a solicitor. | If you are able to afford to do this, you can instruct a solicitor who is an expert in maternity and family friendly rights. A good solicitor will give you honest advice about the strengths and weaknesses of your case, the likely costs and s/he should try to resolve your case as soon as possible and so keep the costs you have to pay to a minimum. | |
| Disability Law Service | Provide free legal advice on community care, employment, housing, discrimination, public law and welfare benefits to disabled people and their carers | 0207 791 9800 |
| Child Law Advice | Provided by Coram Children’s Legal Centre, advice for Litigants in person | |
| Rights of Women | Women’s voluntary organisation committed to informing, educating and empowering women concerning their legal rights | 020 7251 6577 |
| Benefits and Financial Support | ||
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Advice Local | Your local guide to help with employment and work issues, benefits, money, housing problems and more | |
| Age UK | Provide free, confidential advice, practical support, and companionship | 0800 678 1602 |
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Scope | Offers information, advice and support for disabled people and their families, including guidance on benefits, work and independent living. | 0808 800 3333 |
| NRPF Network | Provides guidance and resources on no recourse to public funds (NRPF) and support options for people affected by immigration-related benefit restrictions. | 0800 169 0283 |
| Maternity Allowance helpline (DWP) | Maternity Allowance is a government benefit for pregnant women or new mothers who do not qualify for Statutory Maternity Pay (SMP) from their employer. | |
| HMRC Statutory Payment Dispute Team | Resolves disputes about entitlement to statutory payments, including maternity, paternity, adoption, shared parental, parental bereavement and neonatal care pay. | |
| Pregnancy, Maternity and Baby Support | ||
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Tommy’s | Provide advice and support to parents-to-be, expectant parents, and families who have experienced baby loss | 0800 0147 800 |
| Bliss | Support and information for families of premature and sick babies, including emotional support, neonatal care guidance | |
| Twins Trust | Offers support, information and peer support for families with twins, triplets and multiple births | 0800 138 0509 |
| Sands | Sands works to support anyone affected by the death of a baby | 0808 164 3332 |
| Best Start in Life | Advice and support for your child’s development | |
| Mental Health and Wellbeing | ||
| Mind | Mind empower individuals experiencing mental health problems through advice and support | 0300 102 1234 |
| Maternal Mental Health Alliance | Charity and network of 160 organisations, dedicated to ensuring women and birthing people affected by perinatal mental health problems have access to high-quality, compassionate care | |
| Pandas | Pandas offer hope, empathy and support for every parent, carer or network affected by Perinatal Mental Illness | |
| Samaritans | Provide emotional support to anyone in distress, struggling to cope, or at risk of suicide | 116 123 |
| Domestic Abuse | ||
| Women’s Aid | Offers support, information and signposting for women and children experiencing domestic abuse | |
| Support for single parent families | ||
| Gingerbread | Offers advice and information support for single parents on work, benefits, finances and family issues. | |
| One Parent Families Scotland | Provides advice and support to single parents in Scotland including benefits, money and health and wellbeing. | 0808 801 0323 |
| Disability | ||
| Contact | For families with disabled children | 0808 808 3555 |
| Carer’s support | ||
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Childcare | ||
| Childcare Service Helpline | Contact HMRC if you need help applying for Tax-Free Childcare, applying for free childcare if you’re working or using your online childcare account. | 0300 123 4097 |
| Best Start | Provide information on all available childcare support | |
| Coram – Family Information Service | Provide a tool to search for contact details for your local Family Information Service who can provide advice and support on childcare in your area |
The information on the law contained on this site is provided free of charge and does not, and is not intended to, amount to legal advice to any person on a specific case or matter. If you are not a solicitor, you are advised to obtain specific legal advice about your case or matter and not to rely solely on this information. Law and guidance is changing regularly in this area.
We cannot provide advice on employment rights in Northern Ireland as the law is different. You can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
