Carer Support (Scotland)
If you live in Scotland and are caring for one or more disabled person you may be entitled to Carer Support which consists of 3 payments:
- Carer Support Payment
- Scottish Carer Supplement
- Carer Additional Person Payment
If you’re eligible, you will be awarded all 3 payments at the same time without having to make separate applications.
If you are aged 16-19 and not eligible for Carer Support benefits you may be entitled to a Young Carer Grant instead.
If you live in England or Wales you may be eligible for Carer’s Allowance instead.
How much you can get, how it is paid and effect on other benefits.
Carer Support benefits are paid every 4 weeks in arrears. If you’ve moved to Carer Support benefits from Carer’s Allowance you may be paid weekly.
Carer Support benefits are paid as one single payment that is made up of Carer Support Payment, Scottish Carer Supplement and Carer Additional Person Payment.
The following table shows how much Carer Support benefits you can get and the effect on other benefits:
| Payment type | Amount of payment | Effect on other benefits |
| Carer Support Payment | £86.45 per week | Is taken into account as unearned income for Universal Credit and other means-tested benefits |
| Scottish Carer Supplement | £11.70 per week | Does not affect other benefits |
| Carer Additional Person Payment | £10.40 per week | Does not affect other benefits |
Eligibility
To qualify for Carer Support benefits you must:
- be 16 or over (only available to 16-19 year-olds if you have reached minimum school leaving age and are not studying for 21 hours a week or more unless an exception applies)
- usually live in Scotland
- the person you care for must get a qualifying disability benefit.
There is additional qualifying criteria for each payment
Carer Support Payment
To qualify for Carer Support Payment you must:
- spend at least 35 hours a week caring for a disabled person who is in receipt of a qualifying disability benefit
- earn no more than £204 a week from paid work, after tax National Insurance and expenses
Carer Support Payment is not ‘means-tested’ – this means that your (and your partner’s) income and savings are not taken into account. However, your own earnings and other overlapping benefits may affect your entitlement.
Carer Support Payment counts in full as income for Universal Credit and other income related benefits.
Carer Additional Person Payment
You may qualify for Carer Additional Person Payment if you are caring for more than one person. To qualify you must:
- meet the conditions for Carer Support Payment; and
- spend at least 20 hours a week caring for the additional person
The additional person can be a child or adult and must be receiving a qualifying disability benefit.
The care you are providing for them can happen separately or at the same time as you are caring for another disabled person.
There is no limit to the number of people you can claim a Carer Additional Person Payment in respect of.
Carer Additional Person Payment has no impact on other benefits.
Scottish Carer Supplement
You automatically qualify for Scottish Carer Supplement if you are getting Carer Support Payment. You do not have to make a separate application for it.
Scottish Carer Supplement has no impact on other benefits.
What are the qualifying disability benefits?
To be eligible for Carer Support benefits the person you care for must be in receipt of one of the following qualifying disability benefits:
- Adult Disability Payment – the standard or enhanced rate of the daily living component
- Child Disability Payment – the middle or highest rate of the care component
- Pension Age Disability Payment
- Attendance Allowance
- Personal Independence Payment – the standard or enhanced rate of the daily living component
- Disability Living Allowance – the middle or highest rate of the care component
- Scottish Adult Disability Payment – the middle or highest rate of the care component
- Constant Attendance Allowance at or above normal maximum rate with Industrial Injuries Disablement Benefit
- Constant Attendance Allowance at or above normal maximum rate with Industrial Injuries Disablement Benefit or at or above the basic (full day) rate with a War Disablement Pension
- Armed Forces Independence Payment
Claiming Carer Support benefits won’t affect the qualifying disability benefit of the person you care for but it could affect other benefits you and the person you care for get. Seek advice if you are unsure how claiming Carer Support benefits may affect other benefits.
What counts as caring?
You must provide at least 35 hours per week of care for the main or only person you care for to get Carer Support Payment. You do not have to be related to or live with the person you are caring for.
To get Carer Additional Person Payment you must provide at least an additional 20 hours per week for each additional person you care for. You do not have to be related to or live with the additional person you are caring for. The additional care can be carried out at the same time for each person you are caring for. This means that the 20 hours you spend caring for an additional person may take place during the 35 hours that you are caring for the main person you care for.
You cannot average the hours out if you provide enough hours of care in some weeks but not others. You also cannot include care you do as paid work or that you carry out as voluntarily work.
Care includes time spent supporting someone with their mental health, during an illness or with a disability. It includes providing physical assistance, supervision or prompting and can also include time spent preparing for the disabled person to come and stay with you and time spent cleaning up after their visit. Any physical help you give, time spent keeping an eye on the person, time spent providing encouragement and reassurance and time spent doing practical tasks for the person all count as caring.
It can be easy to underestimate the amount of care you are providing, particularly if you’re caring for a child or somebody with cognitive or mental health needs. With children, if the support you are providing is substantially in excess of the support a child of the same age without a disability would need, then it probably counts as caring for Carer Support benefits.
Entitlement if you work
You can claim Carer Support benefits if you work. However, you are not entitled to Carer Support Payment if you earn more than £204 a week after tax, National Insurance and certain expenses. This is around the same as £884 a month or £10,608 a year.
If your earnings vary, you may still be entitled to Carer Support Payment if you sometimes earn more than £204 a week, provided that your average earnings are no more than £204 a week.
Only earnings from paid work count. Earnings from work done during any breaks from caring are ignored.
The following do not count as earnings:
- payments from other benefits
- payments from pensions
- student support payments
- fostering allowances meant to pay for the cost of caring for the foster child
- contributions towards your living or housing costs from someone you live with who is not a tenant or boarder
- the first £20 a week of any payments you get from someone boarding in your home, including rent payments and contributions towards bills, and 50% of any payments above £20
- income tax refunds
- redundancy payments
You can deduct the following expenses from your earnings:
- 50% of any contributions you pay into an occupational or private pension
- up to 50% of your take home pay for any childcare fees you pay so you can work
- up to 50% of your take home pay if you have to pay someone else to care for the person you claim Carer Support Payment in respect of so you can work
- necessary costs directly related to your job that your employer or your business does not pay you back for. For example, work travel, work clothes or phone calls. Travel to your usual place of work does not count as an expense
- self-employment business expenses, for example, heating, lighting or cleaning
You must tell Social Security Scotland about any changes to your earnings, including if you start or stop work or if the amount you earn goes up or down.
More information about how work affects Carer Support Payment can be found on the mygov.scot website.
How to apply
You can apply for Carer Support Payment online, by phone, by post or in person. Before applying you can use the following eligibility checker to check your entitlement.
The easiest way to apply is online.
To apply by phone contact Social Security Scotland on 0800 182 2222 (Monday to Friday 8am to 5pm)
To apply by post you can call Social Security Scotland to ask for a form to be posted to you or you can download and print the form. Send it to the address shown at the end of the form.
For information on applying in person see here.
You will need to provide the following information as part of the application process:
- your payslip for the period immediately before you are claiming from and any subsequent payslips you have received since – if you work
- your most recent finalised business accounts – if you are self-employed
- your bank or building society details
- details of the person you care for
See here if you need help to apply.
This advice applies in England, Wales and Scotland. If you live in another part of the UK, the law may differ. If you are in Northern Ireland you can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
Our helpline and online contact form is now closed as we wind down our operations. Our free legal advice pages remain available and up to date until further notice. You can find a list of trusted organisations that may be able to help you below.
| Organisation and link to website | Area of Advice | Telephone |
|---|---|---|
| Employment Rights | ||
| ACAS | Acas gives employees and employers free, impartial advice on workplace rights, rules and best practice. We also offer training and help to resolve disputes. | 0300 123 1100 |
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Pregnant Then Screwed | HR Advice Line – for questions on employment rights, flexible working, parental leave or workplace discrimination | 0300 222 5799 |
| Equality Advisory and Support Service (EASS) | The helpline advises and assists individuals on issues relating to equality and human rights, across England, Scotland and Wales. | 0808 800 0082 |
| Trade Union | If you are a union member, contact your union for support. If not, you may wish to join, but check whether support is available for existing issues. | |
| Health and Safety Executive (HSE) | Guidance on workplace health and safety rights and accepts reports of serious workplace health and safety concerns. | |
| Advicenow | Provides free legal information, guides, self-help tools and training to help people deal with legal issues and understand their rights. | |
| Protect | Provides advice and support to people raising concerns about whistleblowing | 020 3117 2520 |
| Zero Hours Justice | Offers information and support on the rights of workers on zero-hours and insecure contracts | 01904 900 151 |
| Legal Advice and Representation | ||
| Law Centres Network | Law Centres work within their communities to defend the legal rights of local people. You can use their website to find your local Law Centre. | |
| LawWorks | The LawWorks Clinics Network provides free initial advice to individuals on various areas of law including employment law, social welfare law, housing matters, consumer disputes, debt and welfare rights. | |
| Advocate | Advocate is a charity that finds free legal assistance from volunteer barristers | |
| South West London Law Centres | Provides free, independent legal advice to people who cannot afford a lawyer, including advice on employment, housing, debt, immigration issues. | 020 8767 2777 |
| Employment Tribunal Litigants in Person Support Scheme (ELIPS) | ELIPS provides pro bono assistance to unrepresented litigants. It currently covers London Central, Cardiff, Bristol, Midlands (West), Newcastle, Leeds and Manchester Employment Tribunals. | |
| Legal Aid Check your eligibility for Legal Aid online | Legal Aid funding is only available for employment cases involving discrimination. | |
| YESS Law | Employment law advice and support, including settlement agreements. Yess Law do not represent clients in Employment Tribunal Proceedings | 020 3701 7530 |
| The Free Representation Unit (FRU) | The Free Representation Unit (FRU) is a charity that provides legal advice, case preparation and advocacy in employment & social security tribunal cases if you have a hearing date at a tribunal in London and the South East and your case is referred by a referral agency | |
| Employment Tribunal Customer Contact Centre | Provides information about the Employment Tribunal process but does not offer legal advice. | 0300 123 1024 |
| Appoint a solicitor The Law Society provides information on finding a solicitor. | If you are able to afford to do this, you can instruct a solicitor who is an expert in maternity and family friendly rights. A good solicitor will give you honest advice about the strengths and weaknesses of your case, the likely costs and s/he should try to resolve your case as soon as possible and so keep the costs you have to pay to a minimum. | |
| Disability Law Service | Provide free legal advice on community care, employment, housing, discrimination, public law and welfare benefits to disabled people and their carers | 0207 791 9800 |
| Child Law Advice | Provided by Coram Children’s Legal Centre, advice for Litigants in person | |
| Rights of Women | Women’s voluntary organisation committed to informing, educating and empowering women concerning their legal rights | 020 7251 6577 |
| Benefits and Financial Support | ||
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Advice Local | Your local guide to help with employment and work issues, benefits, money, housing problems and more | |
| Age UK | Provide free, confidential advice, practical support, and companionship | 0800 678 1602 |
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Scope | Offers information, advice and support for disabled people and their families, including guidance on benefits, work and independent living. | 0808 800 3333 |
| NRPF Network | Provides guidance and resources on no recourse to public funds (NRPF) and support options for people affected by immigration-related benefit restrictions. | 0800 169 0283 |
| Maternity Allowance helpline (DWP) | Maternity Allowance is a government benefit for pregnant women or new mothers who do not qualify for Statutory Maternity Pay (SMP) from their employer. | |
| HMRC Statutory Payment Dispute Team | Resolves disputes about entitlement to statutory payments, including maternity, paternity, adoption, shared parental, parental bereavement and neonatal care pay. | |
| Pregnancy, Maternity and Baby Support | ||
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Tommy’s | Provide advice and support to parents-to-be, expectant parents, and families who have experienced baby loss | 0800 0147 800 |
| Bliss | Support and information for families of premature and sick babies, including emotional support, neonatal care guidance | |
| Twins Trust | Offers support, information and peer support for families with twins, triplets and multiple births | 0800 138 0509 |
| Sands | Sands works to support anyone affected by the death of a baby | 0808 164 3332 |
| Best Start in Life | Advice and support for your child’s development | |
| Mental Health and Wellbeing | ||
| Mind | Mind empower individuals experiencing mental health problems through advice and support | 0300 102 1234 |
| Maternal Mental Health Alliance | Charity and network of 160 organisations, dedicated to ensuring women and birthing people affected by perinatal mental health problems have access to high-quality, compassionate care | |
| Pandas | Pandas offer hope, empathy and support for every parent, carer or network affected by Perinatal Mental Illness | |
| Samaritans | Provide emotional support to anyone in distress, struggling to cope, or at risk of suicide | 116 123 |
| Domestic Abuse | ||
| Women’s Aid | Offers support, information and signposting for women and children experiencing domestic abuse | |
| Support for single parent families | ||
| Gingerbread | Offers advice and information support for single parents on work, benefits, finances and family issues. | |
| One Parent Families Scotland | Provides advice and support to single parents in Scotland including benefits, money and health and wellbeing. | 0808 801 0323 |
| Disability | ||
| Contact | For families with disabled children | 0808 808 3555 |
| Carer’s support | ||
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Childcare | ||
| Childcare Service Helpline | Contact HMRC if you need help applying for Tax-Free Childcare, applying for free childcare if you’re working or using your online childcare account. | 0300 123 4097 |
| Best Start | Provide information on all available childcare support | |
| Coram – Family Information Service | Provide a tool to search for contact details for your local Family Information Service who can provide advice and support on childcare in your area |
The information on the law contained on this site is provided free of charge and does not, and is not intended to, amount to legal advice to any person on a specific case or matter. If you are not a solicitor, you are advised to obtain specific legal advice about your case or matter and not to rely solely on this information. Law and guidance is changing regularly in this area.
We cannot provide advice on employment rights in Northern Ireland as the law is different. You can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
