Home Terms and Conditions

Terms and Conditions

1.0 Introduction

These terms and conditions set out the terms and conditions between the customer, and Working Families (“us”, “we”), governing the use of our website and our downloadable products, including the content therein.

Your use of our website, purchase, download and use of our products, constitutes your full acceptance of these terms and conditions. If you do not agree with these terms and conditions, you should not use our online shopping facilities, purchase, download or use any of the products sold therein.

2.0 Purchase and Use of our products

Your purchase of any of our products constitutes our granting to you of a non-exclusive, non-transferable download and access of a product for the purpose of your own business use and reference, including the printing or conversion of the product to an image or vector format for your own storage, retention and reference.

You agree that under no circumstances shall you use, or permit to be used, any product other than for the aforesaid purpose. For the avoidance of doubt, you shall not copy, re-sell, sublicense, rent out, share or otherwise distribute any of our products, whether modified or not, to any third party. You agree not to use any of our products in a way which might be detrimental to us or damage our reputation.

3.0 Intellectual Property

The products, whether modified or not, and all intellectual property and copyright contained therein, are and shall at all times remain the exclusive property of Working Families. You agree that under no circumstances, whether the product has been modified or not, shall you have, or attempt to claim ownership of any intellectual property rights or copyright in the product.

4.0 Refunds

Once a product has been purchased and downloaded, no right of cancellation or refund exists due to the digital nature of our products. Any refunds shall be at our sole and absolute discretion. You agree that under no circumstances whatsoever shall you initiate any claim for refund via your payment provider. You agree that any payments made by you for any of our products are final and non-refundable. We reserve the right to alter any of our prices from time to time.

5.0 Warranties and Liability

We make every effort to ensure that our products are accurate, authoritative and fit for the use of our customers, based on employment policy and practice in the UK. However, we take no responsibility whatsoever for the suitability of the product, and we provide no warranties as to the function or use of the product, whether express, implied or statutory, including without limitation any warranties of merchantability or fitness for particular purpose. You agree to indemnify us against all liabilities, claims, demands, expenses, actions, costs, damages, or loss arising out of your breach of these terms and conditions. Furthermore, we shall not be liable to you or any party for consequential, indirect, special or exemplary damages including but not limited to damages for loss of profits, business or anticipated benefits whether arising under tort, contract, negligence or otherwise whether or not foreseen, reasonably foreseeable or advised of the possibility of such damages.

6.0 General

These terms and conditions constitute the entire agreement and understanding between you and us for the supply of downloadable digital products, and shall supersede any prior agreements whether made in writing, orally, implied or otherwise. The failure by us to exercise or enforce any right(s) under these terms and conditions shall not be deemed to be a waiver of any such right(s) or operate so as to bar the exercise or enforcement thereof at any time(s) thereafter, as a waiver of another or constitute a continuing waiver. You agree that monetary damages may not be a sufficient remedy for the damage which may accrue to us by reason of your breach of these terms and conditions, therefore we shall be entitled to seek injunctive relief to enforce the obligations contained herein. The unenforceability of any single provision within these terms and conditions shall not affect any other provision hereof. These terms and conditions, your acceptance thereof, and our relationship with you shall be governed by and construed in accordance with English law and both us and you irrevocably submit to the exclusive jurisdiction of the English courts over any claim, dispute or matter arising under or in connection with these terms and conditions or our relationship with you.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Downloadable Digital Products Terms and Conditions of Sale Policy via the e-mail address below

employers@workingfamilies.org.uk