Home News & eventsNews Working Families Announces the UK’s Most Family-Friendly Workplaces in 2019

Working Families Announces the UK’s Most Family-Friendly Workplaces in 2019

Published: 8 Oct 2019

Work-life balance charity Working Families [1] has announced its annual list of the top family-friendly employers in the UK.  Employers large and small from across the public, private, and third sectors compete annually to gain a coveted place on the charity’s list of Top Employers for Working Families. The announcement coincides with Working Families’ National Work Life Week [2] campaign.

This year’s Top Ten Employers for Working Families – in alphabetical order – are:

  • American Express
  • Crown Prosecution Service
  • DWF
  • Experian
  • Highlands & Islands Enterprise
  • Lloyds Banking Group
  • Pinsent Masons
  • Public Health England
  • Royal Bank of Scotland
  • Southdown Housing

Employers were assessed using Working Families’ Benchmark [3] and were scored on four key areas to build a comprehensive picture of their flexible and family-friendly policies and practices that specifically support mothers, fathers and carers. These are:

  • integration to organisational strategy and culture – which looks at culture, attitude and how far flexible and family-friendly working practices have become embedded;
  • policy – which looks at the creation, development and deployment of flexible and family-friendly working policies;
  • consistent practice – which considers how well flexible and family-friendly working is supported; and
  • evidence and statistics – which looks at the effects of flexible and family-friendly working on the organisation, and their ability to understand those effects.

The Benchmark—which captures the experience of over 450,000 UK employees across the organisations that took part—is also used to examine trends in flexible and family-friendly policies and practices. Key findings for 2019 include:

  • 41% of employers surveyed said that they analyse all jobs to determine the potential for flexibility before advertising vacancies. The Government is currently considering a requirement for employers to take a part-time and flexible-by-default approach to recruitment.
  • Almost 2/3 of employers who took part in the Benchmark (64%) said that addressing their gender pay gap is their biggest opportunity for developing work-life balance in the coming year.
  • 64% of employers who took part in the Benchmark believe that the biggest barrier to flexibility in their organisation is a lack of line manager skills.
  • While 70% of employers surveyed provide training for line managers on managing flexible working, only 45% make this training compulsory. Consequently, only around a third (31%) of organisations have trained more than half of their managers.

We are delighted to recognise the 30 outstanding organisations [4] that made our Top Employers for Working Families list this year.

said Jane van Zyl, Chief Executive of Working Families.

These employers excelled in our rigorous benchmarking process, proving they are leading the way in building family-friendly and flexible workplaces. Crucially, they are not just putting policies in place—they are building cultures that support their employees’ wellbeing.

Download the Benchmark report


[1] About Working Families

Working Families is the UK’s work-life balance charity. We help working parents and carers—and their employers—find a better balance between responsibilities at home and in the workplace.

We provide free legal advice to parents and carers on their rights at work. We give employers the tools they need to support their employees while creating a flexible, high-performing workforce. And we advocate on behalf of the UK’s 13 million working parents, influencing policy through campaigns informed by ground-breaking research.

[2] About National Work Life Week

National Work Life Week (7-11 October 2019) is an annual campaign to get both employers and employees talking about wellbeing at work and work-life fit. It’s an opportunity for employers to show their staff, and potential candidates, how their organisation is striving for a family-friendly and flexible working culture. The campaign is run by Working Families, the UK’s work-life balance charity.

[3] The Top Employers for Working Families Benchmark 2019

The Top Employers for Working Families Benchmark was established by Working Families in 2010.  It is UK-wide and open to all Working Families’ employer members.

The Benchmark is a way for employers to see whether they are ahead or behind the curve in the development of flexible and family friendly working, and to get tailored feedback and next steps support from Working Families.  To register interest in taking part in the 2020 Benchmark, contact employers@workingfamilies.org.uk

Find out more about Working Families employer membership.

[4] Full List of Top Employers for Working Families 

Top Ten (in alphabetical order)

  • American Express   
  • Crown Prosecution Service 
  • DWF
  • Experian 
  • Highlands & Islands Enterprise 
  • Lloyds Banking Group 
  • Pinsent Masons 
  • Public Health England 
  • Royal Bank of Scotland 
  • Southdown Housing 

 11-30 (in alphabetical order)

  • Allen & Overy 
  • Bank of England 
  • Citigroup 
  • Deloitte 
  • Dentsu Aegis Network 
  • Food Standards Agency 
  • Hogan Lovells 
  • Imperial College 
  • Independent Living Fund Scotland 
  • Intellectual Property Office 
  • Mayer Brown 
  • Ministry of Justice 
  • Mishcon de Reya 
  • National Assembly for Wales 
  • Norton Rose Fulbright 
  • Royal Bank of Canada 
  • Simmons & Simmons 
  • UBS AG 
  • Unibail-Rodamco-Westfield 
  • Yorkshire Building Society