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Published: 20 Jun 2023

Mills & Reeve LLP – Commended 2023, Best for mental health & wellbeing sponsored by Investors in People

Mills & Reeve’s approach to wellbeing is people-centred, focusing on solutions that meet individual need and creating an environment where everyone feels they have a voice and are able to show up as themselves.  

Flexible working 

Individuals have autonomy over how they manage their 50/50 split between office and home. The commitment to flexible working arrangements suiting the needs of individuals is evidenced by the nearly 300 different formalised working patterns that are in place. Informal flexibility around appointments, parental and other caring obligations, and other needs is encouraged to enable a balance of work and personal responsibilities. 

The right tools 

Mills & Reeve aims to give its people the tools to improve their mental, physical financial, and digital wellbeing. There is a well-resourced, sustainable, active, and impact-driven programme, which has been developed using qualitative and quantitative data. A breadth of activity and support systems have been embedded in the organisation. For example, Mental Health First Aiders at all levels of seniority to provide support and signpost, a resource bank including manager resources and how-to guides as well as videos, and a 24/7 Employee Assistance Programme for employees and family members.  There is encouragement and support to develop and maintain a healthy lifestyle, with free virtual exercise classes, a month of fitness in January and regular charity challenges that are based on physical activity.  

Open conversations 

Dialogue about mental health is facilitated in 1:2:1’s, network meetings, and a webinar series where each speaker includes a section on the impact of their topic on mental health. Profiles of employees sharing their stories and experiences of mental health are shared as spotlights on the intranet. Staff networks offer a supportive environment in which members can share things of common interest and concern and all are open to allies. 

A commitment to wellbeing  

Mills & Reeve is a member of the Mindful Business Charter that aims to remove unnecessary stress in the workplace. The initiative focuses on openness and respect, smart meetings and communication, respecting rest periods, and mindful delegation. Resources are provided to help support teams deliver against these four pillars. The firm is also a signatory to the Mental Health at Work Commitment and has launched a psychological safety programme, to further promote a healthy working environment where colleagues feel listened to and valued. The programme includes inclusive leadership training and raising awareness of microaggressions and their impacts.        

Graphic for the Best for mental health & wellbeing category of the Working Families Best practice Awards