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Home EmployersCase Studies – Wainwright Library Fragomen – Finalist 2022, Best for Mothers

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Published: 8 Jun 2022

Fragomen – Finalist 2022, Best for Mothers

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Fragomen has concentrated its efforts on implementing measures that support women to thrive in their career at all stages, with a work-life balance that allows them to give their best to both their role and their family.  

Policy support for mothers 

Flexible working is seen as a positive draw for new talent, and Fragomen is keen to support the recruitment of parents returning to the workforce. Fragomen operates a hybrid model, with the option to work flexibly from day one to manage work-life balance, including caring responsibilities.  

Fragomen has a suite of family leave policies in place, including 18 weeks fully paid maternity leave, support for carers, and extended sick leave which supports fertility treatment and baby loss. The process, policy and benefits of family leave are communicated through regular meetings, training sessions and 121s. There is continued equal career progression opportunities for mothers – those on parental leave were treated equally for salary increase and career progression, with nine employees promoted in 2021 while on or recently returned from maternity leave.  

Additional support 

Fragomen ensures mothers on maternity leave remain a core part of the team with the use of regular updates and Keeping In Touch (KIT) days.  Upon return from maternity leave a buddy system and re-induction programme are offered, as well as a parental mentoring scheme to connect new parents with someone who can offer support and advice. The Parent+ Carers Network is a safe space for parents to ask questions and share experiences. Managers receive mandatory training and are given tools and guidance on how best to support expectant and new parents. The transition back to work is aided by a parental coaching programme that can be taken before, during or after maternity or adoption leave.  

A partnership with Bright Horizons provides 10 days of paid childcare and discounts on nursery fees and holiday clubs. During school closures due to Covid, virtual classes were arranged for children during working hours to give support to parents.  

Mothers can access GP advice via the Help@Hand app for themselves and their dependents. And for emotional support the Employee Assistance Programme offers information and counselling 24/7 with dedicated family hub. 

Measure of success  

Fragomen prioritised awareness raising in the past 12 months, making the available policies and practices known to employees, and informing managers about best practice when supporting parents. There is a low turnover of mothers, with 90% retention after maternity leave, who have positive feedback of their experiences. 

This award was sponsored by Royal Bank of Canada.

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