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Published: 25 Aug 2017

Centrica, Winner 2011, The National Grid Best for Flexible Working Award

Centrica take a lifecycles approach to flexible working, recognising that people will have different needs at different stages of their lives and careers. Wellbeing and flexible working are linked and developing a healthy workplace culture means one where people are able to find the work-life balance they need. Work:wise is a project which offers ‘anytime, anyplace, anywhere’ working, irrespective of grade or statutory requirements. Embedding flexibility is backed up with comprehensive and robust training. Managers are trained in administering flexible teams and training and psychometric testing are deployed to make sure flexibility works within teams. The success of policies is audited to provide evidence of their strategic and bottom line importance. Engagement and retention have improved, and there is evidence that performance has improved as a result of flexible working policies.