Can my employer make me work on holidays if I can’t get childcare?
Yes. There is no right to time off on seasonal or public holidays. Employers often offer public holidays off, but they do not need to. Public holidays can be included in your annual leave entitlement.
If you would normally work on public holidays, then time off needs to be booked in the usual way. Leave can be refused, though your employer would have to allow you to take the leave at another time.
What to do if your employer refuses you time off and you can’t get childcare
If you are refused time off, and you cannot work because of lack of childcare, it is not a good idea to simply not turn up to work as this may be treated as unauthorised absence and your employer may discipline you. If you can’t find childcare, then you should make every effort to make alternative arrangements. If you still can’t make arrangements, you can consider the following options.
Check your contract
If you have requested annual leave, and your employer has refused it, the first thing you should do is to check your employer’s annual leave policy to ensure that they have followed it in handling your request. Also ensure that they have given you as much notice as the time off that you want to take. For instance, if you want to take 3 days of leave, your employer should give you at least 3 days’ notice that they are refusing your request.
Consider taking Parental Leave
You can take unpaid parental leave if you are an employee, have a child (or children) under 18, and have worked for your employer for at least one year. You can take up to 4 weeks per child per year, up to a maximum of 18 weeks per child.
Parental leave is a statutory entitlement and is a form of statutory leave (like statutory maternity or paternity leave). It must generally be taken in one-week blocks. If your child is disabled and on Disability Living Allowance or Personal Independence Payment, you can take it in blocks of one day.
Strictly speaking, you need to give 21 days’ notice to take unpaid parental leave. Your employer cannot deny you your right to take parental leave and cannot change the amount of leave you are requesting. However, your employer might be able to postpone parental leave for up to six months if there would be a serious disruption to the business. So it is important to plan ahead when booking parental leave.
Consider whether you can take Time Off for Dependants
If your employer has followed their annual leave policy and given you a correct amount of notice to refuse your request (see above), and you cannot give adequate notice for Parental Leave (or your employer postpones the leave), the next step would be to speak to your employer and explain the difficult situation you are in. If you have tried to find childcare, but cannot cover the holiday, explain everything that you have done to find childcare to your employer. Also explain what the consequence would be for you coming to work – for instance, you may have a young child who cannot be left at home unsupervised. Also try to appeal to their human side; you may be in an impossible situation having to choose between work and caring for your child.
If you have no other options, and the leave is necessary, you may be forced into taking Time off for Dependants. Time off for Dependants gives employees the right to take a reasonable amount of unpaid time off work to take necessary action to deal with particular situations affecting their dependants.
If you knew about a situation beforehand, this would not normally be covered by time off for dependants. However, knowing in advance that something will happen does not mean that you definitely cannot take time off, so long as the time off is necessary. This usually means, in the context of childcare, that you have explored all alternatives. In the case of Royal Bank of Scotland plc v Harrison, the Employment Appeal Tribunal found that a mother who had two weeks’ notice that her childminder would not be available, and who had tried but was unable to make alternative arrangements for her children, had taken Time off for Dependants when she was absent from work.
Request flexible working
You can negotiate a reduction in hours, or a working pattern that doesn’t require work on holidays, if this would allow you to balance work and childcare. If your employer does not agree to your informal conversations, you can put in a formal flexible working request.
Your employer has two months to make a decision and could refuse if it would have a detrimental impact on their business. You should also keep in mind that if successful, your flexible working request will result in a permanent change to your working conditions, so if you only want the change to be temporary, you should make this clear in your request.
When a refusal for time off might amount to discrimination
If you are a woman, you may have an argument of indirect sex discrimination or a man may be able to argue this if they suffer substantially the same disadvantage. This is where an employer’s policy or practice negatively affects women in general, and you in particular. You’d have to show how the refusal disadvantaged you, and explain why you thought the refusal wasn’t necessary. If your employer can justify making you work on those days, because they can’t run their service without you, the discrimination may not be unlawful.
Otherwise, it’s possible in some cases there could be direct discrimination, but only if you didn’t get the time off because of a protected characteristic. For example, if you’re a man, and a woman doing your job would be given the time off, you may be able to argue that you’ve been refused leave because of your sex or gender.
You should seek advice if you think there has been any sort of discrimination about your time off, and consider following the steps in our article on what to do if you are having problems at work.
This advice applies in England, Wales and Scotland. If you live in another part of the UK, the law may differ. If you are in Northern Ireland you can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
Our helpline and online contact form is now closed as we wind down our operations. Our free legal advice pages remain available and up to date until further notice. You can find a list of trusted organisations that may be able to help you below.
| Organisation and link to website | Area of Advice | Telephone |
|---|---|---|
| Employment Rights | ||
| ACAS | Acas gives employees and employers free, impartial advice on workplace rights, rules and best practice. We also offer training and help to resolve disputes. | 0300 123 1100 |
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Pregnant Then Screwed | HR Advice Line – for questions on employment rights, flexible working, parental leave or workplace discrimination | 0300 222 5799 |
| Equality Advisory and Support Service (EASS) | The helpline advises and assists individuals on issues relating to equality and human rights, across England, Scotland and Wales. | 0808 800 0082 |
| Trade Union | If you are a union member, contact your union for support. If not, you may wish to join, but check whether support is available for existing issues. | |
| Health and Safety Executive (HSE) | Guidance on workplace health and safety rights and accepts reports of serious workplace health and safety concerns. | |
| Advicenow | Provides free legal information, guides, self-help tools and training to help people deal with legal issues and understand their rights. | |
| Protect | Provides advice and support to people raising concerns about whistleblowing | 020 3117 2520 |
| Zero Hours Justice | Offers information and support on the rights of workers on zero-hours and insecure contracts | 01904 900 151 |
| Legal Advice and Representation | ||
| Law Centres Network | Law Centres work within their communities to defend the legal rights of local people. You can use their website to find your local Law Centre. | |
| LawWorks | The LawWorks Clinics Network provides free initial advice to individuals on various areas of law including employment law, social welfare law, housing matters, consumer disputes, debt and welfare rights. | |
| Advocate | Advocate is a charity that finds free legal assistance from volunteer barristers | |
| South West London Law Centres | Provides free, independent legal advice to people who cannot afford a lawyer, including advice on employment, housing, debt, immigration issues. | 020 8767 2777 |
| Employment Tribunal Litigants in Person Support Scheme (ELIPS) | ELIPS provides pro bono assistance to unrepresented litigants. It currently covers London Central, Cardiff, Bristol, Midlands (West), Newcastle, Leeds and Manchester Employment Tribunals. | |
| Legal Aid Check your eligibility for Legal Aid online | Legal Aid funding is only available for employment cases involving discrimination. | |
| YESS Law | Employment law advice and support, including settlement agreements. Yess Law do not represent clients in Employment Tribunal Proceedings | 020 3701 7530 |
| The Free Representation Unit (FRU) | The Free Representation Unit (FRU) is a charity that provides legal advice, case preparation and advocacy in employment & social security tribunal cases if you have a hearing date at a tribunal in London and the South East and your case is referred by a referral agency | |
| Employment Tribunal Customer Contact Centre | Provides information about the Employment Tribunal process but does not offer legal advice. | 0300 123 1024 |
| Appoint a solicitor The Law Society provides information on finding a solicitor. | If you are able to afford to do this, you can instruct a solicitor who is an expert in maternity and family friendly rights. A good solicitor will give you honest advice about the strengths and weaknesses of your case, the likely costs and s/he should try to resolve your case as soon as possible and so keep the costs you have to pay to a minimum. | |
| Disability Law Service | Provide free legal advice on community care, employment, housing, discrimination, public law and welfare benefits to disabled people and their carers | 0207 791 9800 |
| Child Law Advice | Provided by Coram Children’s Legal Centre, advice for Litigants in person | |
| Rights of Women | Women’s voluntary organisation committed to informing, educating and empowering women concerning their legal rights | 020 7251 6577 |
| Benefits and Financial Support | ||
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Advice Local | Your local guide to help with employment and work issues, benefits, money, housing problems and more | |
| Age UK | Provide free, confidential advice, practical support, and companionship | 0800 678 1602 |
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Scope | Offers information, advice and support for disabled people and their families, including guidance on benefits, work and independent living. | 0808 800 3333 |
| NRPF Network | Provides guidance and resources on no recourse to public funds (NRPF) and support options for people affected by immigration-related benefit restrictions. | 0800 169 0283 |
| Maternity Allowance helpline (DWP) | Maternity Allowance is a government benefit for pregnant women or new mothers who do not qualify for Statutory Maternity Pay (SMP) from their employer. | |
| HMRC Statutory Payment Dispute Team | Resolves disputes about entitlement to statutory payments, including maternity, paternity, adoption, shared parental, parental bereavement and neonatal care pay. | |
| Pregnancy, Maternity and Baby Support | ||
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Tommy’s | Provide advice and support to parents-to-be, expectant parents, and families who have experienced baby loss | 0800 0147 800 |
| Bliss | Support and information for families of premature and sick babies, including emotional support, neonatal care guidance | |
| Twins Trust | Offers support, information and peer support for families with twins, triplets and multiple births | 0800 138 0509 |
| Sands | Sands works to support anyone affected by the death of a baby | 0808 164 3332 |
| Best Start in Life | Advice and support for your child’s development | |
| Mental Health and Wellbeing | ||
| Mind | Mind empower individuals experiencing mental health problems through advice and support | 0300 102 1234 |
| Maternal Mental Health Alliance | Charity and network of 160 organisations, dedicated to ensuring women and birthing people affected by perinatal mental health problems have access to high-quality, compassionate care | |
| Pandas | Pandas offer hope, empathy and support for every parent, carer or network affected by Perinatal Mental Illness | |
| Samaritans | Provide emotional support to anyone in distress, struggling to cope, or at risk of suicide | 116 123 |
| Domestic Abuse | ||
| Women’s Aid | Offers support, information and signposting for women and children experiencing domestic abuse | |
| Support for single parent families | ||
| Gingerbread | Offers advice and information support for single parents on work, benefits, finances and family issues. | |
| One Parent Families Scotland | Provides advice and support to single parents in Scotland including benefits, money and health and wellbeing. | 0808 801 0323 |
| Disability | ||
| Contact | For families with disabled children | 0808 808 3555 |
| Carer’s support | ||
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Childcare | ||
| Childcare Service Helpline | Contact HMRC if you need help applying for Tax-Free Childcare, applying for free childcare if you’re working or using your online childcare account. | 0300 123 4097 |
| Best Start | Provide information on all available childcare support | |
| Coram – Family Information Service | Provide a tool to search for contact details for your local Family Information Service who can provide advice and support on childcare in your area |
The information on the law contained on this site is provided free of charge and does not, and is not intended to, amount to legal advice to any person on a specific case or matter. If you are not a solicitor, you are advised to obtain specific legal advice about your case or matter and not to rely solely on this information. Law and guidance is changing regularly in this area.
We cannot provide advice on employment rights in Northern Ireland as the law is different. You can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
