From 6th April onwards, HMRC send out a pack to anyone who has had a tax credit award in the tax year which has just ended – eg 2018/2019 this year. It’s really important to look carefully at the information you receive. Even if you have stopped getting tax credits, you still need to check that all your details are correct and respond if required to do so. You may get a pack which says ‘reply now’, or you may get one which says ‘check now’. If your pack only asks you to check, you don’t need to respond unless any of the details are wrong. If your pack says ‘reply now’, then you must respond.
You should receive your pack by 27th June. If you don’t, you should get in touch with the tax credits helpline to make sure they have your correct address.
Here is what HMRC say about the process:
‘If you don’t renew by the 31 July 2019 deadline, your payments will stop and you risk being overpaid.
You can renew your claim in three different ways:
- By going online to GOV.UK. You can use this service even if you have changes to report. You’ll need a mobile phone, your National Insurance number and the online reference number from your renewal pack
- By sending your form back to HMRC in the post.
- By calling the tax credits helpline on 0345 300 3900 (0345 300 3909 textphone). The helpline gets very busy in the run up to the 31 July deadline so you should do this as soon as possible after receiving your pack.
For more information on how to renew your tax credits, go to GOV.UK
If you have had to claim Universal Credit and you were previously getting tax credits, you may have to finalise your tax credit award before the end of the tax year. HMRC will write to you if you need to do this.