Negotiating a settlement
If you are being dismissed, made redundant or have a problem with your employer and are considering a claim in an Employment Tribunal, you may be considering seeking to negotiate a settlement of your potential claim in return for some compensation – or, alternatively, your employer may seek to enter into settlement agreement discussions with you. This article gives an overview of settlement agreements, what they are and how to negotiate a settlement.
What is a settlement?
A settlement is a binding agreement between you and your employer or former employer. Typically, in a settlement, in return for a sum of money from your employer, you will agree not to make a claim in an Employment Tribunal (or to withdraw a claim) and be asked to waive all of your claims and give up your rights to bring claims in the future against your employer in the Employment Tribunal or other courts – your employer is likely to seek to waive not just the specific claim you have brought (or threatened) but any and all claims relating to your employment and (where relevant) the termination of your employment. Please see our advice page explaining ‘what is a settlement agreement‘ for further information.
A settlement can also include a promise or an undertaking to do something — for instance:
- your employer might agree to stop treating you unlawfully, or agree to provide you with a reference;
- you might agree to return all company property, to not ‘bad mouth’ your employer or to not share confidential information about your employer and its business and commit to keeping the settlement agreement and the circumstances leading up to the agreement confidential. .
If you don’t want to settle, or if you can’t agree on terms which address your concerns, you can still go to an Employment Tribunal, however there are many advantages to negotiating a settlement that you should consider carefully:
- it avoids the stress of running and preparing for a case and going through the Employment Tribunal process to a final hearing (which will include appearing as a witness in the employment tribunal and your colleagues (or former colleagues) may also be appear as a witness on behalf of your employer);
- it may enable you to reach a more friendly outcome with your employer – which will be particularly important if you continue to be employed by your employer following such discussions or if you need a reference from your employer, or you work in a small closed industry;
- it avoids having the dispute with your employer being discussed in an open forum (as the public, including the press, can attend most Employment Tribunal hearings);
- it may avoid your employer raising arguments at an Employment Tribunal to try to undermine your credibility (or believability) which can be an upsetting process;
- it often provides a quicker outcome enabling you to focus on moving forward with your career elsewhere, whereas many cases, particularly complex cases, can take over a year to reach a final hearing;
- there is no guarantee you will win your Employment Tribunal case, however poorly you have been treated – there are likely to be scenarios where, though your employers behaviour is unkind or hurtful, your employer are able to use legal arguments or surrounding facts to disprove any alleged breach of their obligations to you; and
- you can negotiate outcomes that are important to you that the Employment Tribunal does not have power to order even if you win, such as agreed wording for a reference, out-placement counselling (for example in assisting you with your CV or interview techniques), a form of internal or external announcement or an apology.
You should also consider our guidance on ‘Things to think about before bringing an Employment Tribunal Claim‘.
How to settle
Your employer may approach you to discuss a settlement first (for instance, if you are being made redundant or if you are being dismissed). However, you can also start the negotiation process.
To start the process, you can consider doing the following:
Send your employer a ‘without prejudice’ letter
To settle a dispute you have with your employer, you can send a letter offering settlement (perhaps even before you submit a claim to the Employment Tribunal). This is called a ‘without prejudice’ letter.
This letter should state on it that it is “without prejudice” – this means that neither party can use what is said in the letter for the purposes of its case in the Tribunal. This allows you to negotiate freely without being concerned about the content of the negotiations being raised before the Tribunal.
The “without prejudice” letter can be written by you or your representative (if you have one acting for you). It is also common for the employer to send a without prejudice letter. These letters can be sent alongside other correspondence / communications that are happening in relation to your dispute.
For example, you may have been dismissed and write to your employer asking to appeal your dismissal before bringing a claim in the Employment Tribunal. This communication would be “on the record” – i.e., it could be referred to at an Employment Tribunal hearing. You may decide to also send a separate without prejudice letter at this time, making an offer to settle the dispute.
Be aware of time limits as settlement discussions do not extend the time limit for bringing an Employment Tribunal claim, which (in most cases) must be within 3 months less a day of the act complained of – for further information please see our advice page on time limits.
The timing for sending such letter is an important consideration. Your employer is unlikely to treat your attempt to enter into settlement discussions seriously unless it is clear to them that there is a genuine risk of both (i) you bringing a claim, and (ii) you being successful in such claim. It is almost always useful for you to have brought a grievance (see our guidance on grievances here) and/or appealed a decision (such as a decision as part of a disciplinary or redundancy process) before engaging in such discussions. Without prejudice discussions can happen right up to the point of (and during!) any Employment Tribunal hearing. However, there are certain points in an Employment Tribunal process where an employer may be more likely to seriously engage in settlement discussions – for instance, before disclosure or before witness statements – this is because at certain stages of the Employment Tribunal process, if your employer is advised by a law firm, they will start to incur significant legal fees, so it may be attractive from either a financial or management-time perspective to seek to avoid progressing to those stages.
Start early conciliation with Acas
You must submit an early conciliation notification with Acas before starting a claim in the Employment Tribunal. Acas is an independent, impartial organisation which communicates with the employer and employee regarding a possible settlement. Acas can help the parties reach a resolution without needing to proceed to the Employment Tribunal. Since May 2014, it has been required for most cases to attempt early conciliation through Acas before commencing a claim. Acas will not tell you the amount you should settle for or advise you on what is a fair settlement for your potential claims. See our page on assessing potential compensation for more information.
It is voluntary whether you conciliate or not as either party can refuse to participate in the process. However, just because your employer has refused to conciliate does not necessarily mean that they are not open to discussing settlement.
There is no charge for using Acas. Read the Acas guidance on the conciliation process.
Agree to mediation
Mediation can be helpful in appropriate circumstances and can be used at any time during proceedings. Mediation usually involves an independent mediator facilitating a meeting between you and your employer with the aim of achieving an agreement. Mediation can be extremely effective, particularly at early stages of a dispute. Often mediation is confidential.
During early conciliation (as described above), an Acas Conciliation Officer provides mediation for free. However, in private mediation, parties will have to pay for a third party to help them reach a settlement, which can be expensive. DRAW provides a free mediation service that you may qualify for.
As explained by Acas, Mediation outcomes may include:
- an acknowledgement of each party’s views;
- a commitment to change behaviour;
- a commitment to regularly review the agreement reached;
- an agreement to review policies and procedures; and
- an agreement to share work more fairly and provide more responsibility.
For more information, please see information from Acas on mediation here.
In cases where proceedings have been issued, the claim may be suitable for judicial mediation by an employment judge.
Tips for negotiating a settlement
When negotiating a settlement, you should consider the following tips for the best chances of success:
1. Decide how much you want to settle for – what is your ideal outcome, and what is the minimum you would be willing to walk away with?
To decide how much you would be willing to settle for, you should ensure that you have a good idea of the types of claims you might be able to bring, the strength of your claim and the value of the Employment Tribunal would award you if you won. See our advice page on Compensation. See our advice page on Compensation.
You should also consider any fees (such as legal fees or childcare fees) you may incur in taking the claim to the Employment Tribunal and any loss of earnings from having to take time off work to prepare for and attend any Employment Tribunal hearing. Of course, the loss of your free time and the stress of an Employment Tribunal process is also an important consideration.
By seeking to agree to a settlement at an earlier stage – there may be both financial and non-financial benefits to you that you should consider seriously when determining the minimum amount that you would be willing to settle for. We also note that some compensation payments may be free of tax (as explained below) which may increase the value of the payment to you.
In particular, if your chances of success at the Employment Tribunal are low, or if the amount you could hope to receive from the Employment Tribunal if you won is small, consider settling for a lower amount than the maximum you would hope to receive in the Tribunal.
Be sure to seek advice if you’re unsure what your claim would be worth, and the likelihood that you would succeed in an Employment Tribunal claim. There is information on how to assess how much you might be awarded if you went to the Employment Tribunal and you should use this figure as a basis to negotiate from.
See our guide to calculating damages for help on this.
2. Work out what your offer or counter offer should be
When negotiating, start with a figure higher than the lowest that you would be happy to settle for. Your employer will expect you to compromise on what you originally ask for. If you start with a low figure, you will end up with an even lower one. On the other hand, if you start with an unrealistically high figure, your employer may refuse to negotiate altogether.
Similarly, employers do not usually start with their highest offer and will usually offer something a bit higher if you negotiate. Having said that, some employers can be very rigid and refuse to increase their offer at all. They may also withdraw their offer in certain circumstances.
For information on the types of terms that you might be able to negotiate beyond just the financial element, please see the section on ‘Understanding key terms’ on our advice page explaining ‘what is a settlement agreement‘.
As mentioned above, timing may be an important consideration for your employer.
3. Show you are serious
You should make it clear to your employer that you are prepared to go ahead with an Employment Tribunal case if no settlement is reached. Your employer may not make you an offer at all if they believe that you will not actually pursue the claim and/or if they are not convinced in the strength of your claim.
It will be important in any without prejudice conversations to highlight why you have a strong case. You should be firm but not antagonistic or unreasonable in the tone of any letters you write or conversations you have. If you upset the person you are negotiating with, you are less likely to get a good deal.
Important!
During negotiations, you should be careful to ensure that the terms of the settlement agreement are expressed to be not binding until the agreement is signed by all parties. Ordinarily you would use the words “without prejudice and subject to contract” until you enter the agreement.
Also note that the amount agreed will not necessarily be tax free. Outstanding wages, bonuses, commission and holiday pay are all fully taxable. Non-contractual sums paid as compensation of employment (ex gratia payments) are taxable subject to the £30,000 tax-free exemption. We are unable to advise on tax status of any payments due to you as this is outside of the remit of our advice service.
The settlement agreement
There are two ways of settling and giving up your right to go to an Employment Tribunal:
- agree to a ‘settlement agreement‘ (a legal contract between you and your employer)
- negotiate a COT3 agreement through Acas
For more on settlement agreements, see our article on settlement agreements and COT3s.
Common terms of a settlement agreement include promises from your employer to pay you a sum of money, stop treating you unlawfully, provide you with an apology and/or a reference. In return, you may promise to waive your rights to bring a claim in the Employment Tribunal or court (or to withdraw a claim you have already submitted). This means that you cannot bring the same claim or a similar claim about the same matter before the Employment Tribunal in the future.
Your employer may also ask for you to promise that you have not discussed the complaint with anyone else and that you will keep the agreement confidential going forward. It is therefore best to avoid discussing your situation with anyone apart from close family, health professionals or any other professional advisers or legal representatives. For information on terms regarding confidentiality, please see the section on ‘Confidentiality’ on our advice page explaining ‘what is a settlement agreement‘. You also may agree how it will be communicated that you left employment e.g. that you resigned or that you decided to focus on your family etc.
Time limits
Generally, you must bring a claim before the Employment tribunal, three months less a day from when conduct complained of (e.g. the dismissal or discrimination) occurred, depending on the nature of the claim. Find out more information on time limits.
It is essential that Employment Tribunal time limits are kept in mind when conducting any negotiations before starting a claim. Time limits will not be extended just because negotiations are on-going between you and your employer or because it was thought that a settlement was about to be reached.
The exception to this rule is during early conciliation with Acas. When you contact Acas, the time limit is `paused’ for six weeks. From 1 December 2025 this 6 week period will be extended to a maximum of 12 weeks for any conciliation forms submitted on or after 1 December 2025. The time begins to run again from when you receive formal acknowledgement that early conciliation is finished.
This advice applies in England, Wales and Scotland. If you live in another part of the UK, the law may differ. If you are in Northern Ireland you can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
Our helpline and online contact form is now closed as we wind down our operations. Our free legal advice pages remain available and up to date until further notice. You can find a list of trusted organisations that may be able to help you below.
| Organisation and link to website | Area of Advice | Telephone |
|---|---|---|
| Employment Rights | ||
| ACAS | Acas gives employees and employers free, impartial advice on workplace rights, rules and best practice. We also offer training and help to resolve disputes. | 0300 123 1100 |
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Pregnant Then Screwed | HR Advice Line – for questions on employment rights, flexible working, parental leave or workplace discrimination | 0300 222 5799 |
| Equality Advisory and Support Service (EASS) | The helpline advises and assists individuals on issues relating to equality and human rights, across England, Scotland and Wales. | 0808 800 0082 |
| Trade Union | If you are a union member, contact your union for support. If not, you may wish to join, but check whether support is available for existing issues. | |
| Health and Safety Executive (HSE) | Guidance on workplace health and safety rights and accepts reports of serious workplace health and safety concerns. | |
| Advicenow | Provides free legal information, guides, self-help tools and training to help people deal with legal issues and understand their rights. | |
| Protect | Provides advice and support to people raising concerns about whistleblowing | 020 3117 2520 |
| Zero Hours Justice | Offers information and support on the rights of workers on zero-hours and insecure contracts | 01904 900 151 |
| Legal Advice and Representation | ||
| Law Centres Network | Law Centres work within their communities to defend the legal rights of local people. You can use their website to find your local Law Centre. | |
| LawWorks | The LawWorks Clinics Network provides free initial advice to individuals on various areas of law including employment law, social welfare law, housing matters, consumer disputes, debt and welfare rights. | |
| Advocate | Advocate is a charity that finds free legal assistance from volunteer barristers | |
| South West London Law Centres | Provides free, independent legal advice to people who cannot afford a lawyer, including advice on employment, housing, debt, immigration issues. | 020 8767 2777 |
| Employment Tribunal Litigants in Person Support Scheme (ELIPS) | ELIPS provides pro bono assistance to unrepresented litigants. It currently covers London Central, Cardiff, Bristol, Midlands (West), Newcastle, Leeds and Manchester Employment Tribunals. | |
| Legal Aid Check your eligibility for Legal Aid online | Legal Aid funding is only available for employment cases involving discrimination. | |
| YESS Law | Employment law advice and support, including settlement agreements. Yess Law do not represent clients in Employment Tribunal Proceedings | 020 3701 7530 |
| The Free Representation Unit (FRU) | The Free Representation Unit (FRU) is a charity that provides legal advice, case preparation and advocacy in employment & social security tribunal cases if you have a hearing date at a tribunal in London and the South East and your case is referred by a referral agency | |
| Employment Tribunal Customer Contact Centre | Provides information about the Employment Tribunal process but does not offer legal advice. | 0300 123 1024 |
| Appoint a solicitor The Law Society provides information on finding a solicitor. | If you are able to afford to do this, you can instruct a solicitor who is an expert in maternity and family friendly rights. A good solicitor will give you honest advice about the strengths and weaknesses of your case, the likely costs and s/he should try to resolve your case as soon as possible and so keep the costs you have to pay to a minimum. | |
| Disability Law Service | Provide free legal advice on community care, employment, housing, discrimination, public law and welfare benefits to disabled people and their carers | 0207 791 9800 |
| Child Law Advice | Provided by Coram Children’s Legal Centre, advice for Litigants in person | |
| Rights of Women | Women’s voluntary organisation committed to informing, educating and empowering women concerning their legal rights | 020 7251 6577 |
| Benefits and Financial Support | ||
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Advice Local | Your local guide to help with employment and work issues, benefits, money, housing problems and more | |
| Age UK | Provide free, confidential advice, practical support, and companionship | 0800 678 1602 |
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Scope | Offers information, advice and support for disabled people and their families, including guidance on benefits, work and independent living. | 0808 800 3333 |
| NRPF Network | Provides guidance and resources on no recourse to public funds (NRPF) and support options for people affected by immigration-related benefit restrictions. | 0800 169 0283 |
| Maternity Allowance helpline (DWP) | Maternity Allowance is a government benefit for pregnant women or new mothers who do not qualify for Statutory Maternity Pay (SMP) from their employer. | |
| HMRC Statutory Payment Dispute Team | Resolves disputes about entitlement to statutory payments, including maternity, paternity, adoption, shared parental, parental bereavement and neonatal care pay. | |
| Pregnancy, Maternity and Baby Support | ||
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Tommy’s | Provide advice and support to parents-to-be, expectant parents, and families who have experienced baby loss | 0800 0147 800 |
| Bliss | Support and information for families of premature and sick babies, including emotional support, neonatal care guidance | |
| Twins Trust | Offers support, information and peer support for families with twins, triplets and multiple births | 0800 138 0509 |
| Sands | Sands works to support anyone affected by the death of a baby | 0808 164 3332 |
| Best Start in Life | Advice and support for your child’s development | |
| Mental Health and Wellbeing | ||
| Mind | Mind empower individuals experiencing mental health problems through advice and support | 0300 102 1234 |
| Maternal Mental Health Alliance | Charity and network of 160 organisations, dedicated to ensuring women and birthing people affected by perinatal mental health problems have access to high-quality, compassionate care | |
| Pandas | Pandas offer hope, empathy and support for every parent, carer or network affected by Perinatal Mental Illness | |
| Samaritans | Provide emotional support to anyone in distress, struggling to cope, or at risk of suicide | 116 123 |
| Domestic Abuse | ||
| Women’s Aid | Offers support, information and signposting for women and children experiencing domestic abuse | |
| Support for single parent families | ||
| Gingerbread | Offers advice and information support for single parents on work, benefits, finances and family issues. | |
| One Parent Families Scotland | Provides advice and support to single parents in Scotland including benefits, money and health and wellbeing. | 0808 801 0323 |
| Disability | ||
| Contact | For families with disabled children | 0808 808 3555 |
| Carer’s support | ||
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Childcare | ||
| Childcare Service Helpline | Contact HMRC if you need help applying for Tax-Free Childcare, applying for free childcare if you’re working or using your online childcare account. | 0300 123 4097 |
| Best Start | Provide information on all available childcare support | |
| Coram – Family Information Service | Provide a tool to search for contact details for your local Family Information Service who can provide advice and support on childcare in your area |
The information on the law contained on this site is provided free of charge and does not, and is not intended to, amount to legal advice to any person on a specific case or matter. If you are not a solicitor, you are advised to obtain specific legal advice about your case or matter and not to rely solely on this information. Law and guidance is changing regularly in this area.
We cannot provide advice on employment rights in Northern Ireland as the law is different. You can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
