Jobseeker’s Allowance
Jobseeker’s Allowance is a benefit for people who are looking for work. There are two types of Jobseeker’s Allowance. Income based Jobseeker’s Allowance is a means tested benefit for people on a low income, however, new claims for this have been abolished and replaced with Universal Credit instead. The other type of Jobseeker’s Allowance is contribution based and is referred to as new-style Jobseeker’s Allowance. Entitlement depends on whether you have paid National Insurance contributions rather than whether you are on a low income and you can still make a new claim for this type of Jobseeker’s Allowance.
Eligibility
To qualify for new-style Jobseeker’s Allowance you need to have worked as an employee and paid sufficient class 1 National Insurance contributions in the last 2 to 3 years. Class 1 National Insurance credits can also count. There is a useful table on gov.uk which shows when you can get class 1 credits.
Unfortunately class 2 National Insurance contributions which you pay if you are self-employed don’t count for new-style Jobseeker’s Allowance, unless you were working as a share fisherman or volunteer development worker.
In addition to meeting the National Insurance conditions you must also meet the following requirements:
- Be below State Pension age
- Not be in full-time education
- Not be in full-time work (but you may be able to claim if you are working less than 16 hours a week)
- Not have an illness or disability that stops you from working (You might be able to claim new-style Employment and Support Allowance and/or Universal Credit instead)
- Be actively seeking work
You can only receive new-style Jobseeker’s Allowance for a maximum of 182 days (around 6 months). When your Jobseeker’s Allowance claim ends, if you have still not found work or are on a low income you might be able to claim Universal Credit instead.
New-style Jobseeker’s Allowance is not means tested so it is not affected by household income or savings. However, certain pension payments and income from part-time work are taken into account. It does not include any additional amounts for your partner or children. If you are on a low income you might be entitled to Universal Credit which can be claimed at the same time as new-style Jobseeker’s Allowance – Universal Credit can include additional amounts for your partner or children.
Getting Paid
New-style Jobseeker’s Allowance is paid at the following weekly rates (April 2026/27):
- If you are aged 24 or under you can get up to £75.65 per week
- If you are aged 25 or over you can get up to £95.55 per week
It is paid every 2 weeks, however, you won’t receive anything for the first 7 days of your claim which means your first payment will be less than the payments that follow.
How to Claim
Most claims for new-style Jobseeker’s Allowance are made online. If you cannot apply online you can contact Jobcentre Plus to make a claim by telephone.
What you will be expected to do
After you’ve made a claim you will have an interview with a work coach from Jobcentre Plus. This may take place over the telephone or you might be asked to attend your local Jobcentre. At the interview you will discuss your plans to find work and agree a claimant commitment which sets out what you are expected to do in terms of looking for work.
For the first 4 weeks after claiming new-style Jobseeker’s Allowance you can limit the type of work you look for to a similar type of work or rate of pay that you have had previously. After 4 weeks if you still have not found work you will be expected to look for any type of job at any rate of pay.
You will usually be expected to spend 35 hours a week looking for work and be available to work 35 hours a week, however, if you are responsible for a child under 16 or caring for a disabled child or adult, you may be able to limit the number of hours you are expected to be available for and spend looking for work.
You are also usually expected to look for work in locations with a travel time from your home of up to 90 minutes. However, if your ability to travel is affected by your caring responsibilities you may be able to negotiate a shorter travel time with your work coach. In general, if you are responsible for young children the travel time to work should be proportionate to your work search requirements. For example, if your expected hours of work search and availability are 16 a week, your expected travel time would be reduced to 60 minutes. You may be able to negotiate a shorter travel time depending on your circumstances, however, you will need to be able to show that you still have a reasonable prospect of finding work.
Sanctions
If you do not meet your work search requirements and carry out the activities set out in your claimant commitment without good reason you can be sanctioned. Being sanctioned means your benefit is paid at a reduced (or nil) rate for a certain period. If you feel that you have been sanctioned unfairly you can challenge the decision by asking for a mandatory reconsideration and if that is unsuccessful appealing.
What else can you claim?
In addition to new-style Jobseeker’s Allowance there may be other benefits or financial support that you are entitled to. If you are on a low income or need help with paying rent you might be entitled to Universal Credit. You could also get a reduction to your council tax bill if you’re on a low income.
There is lots more information on this page about benefits you can claim if you’re not working or are on a low income.
This advice applies in England, Wales and Scotland. If you live in another part of the UK, the law may differ. If you are in Northern Ireland you can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
Our helpline and online contact form is now closed as we wind down our operations. Our free legal advice pages remain available and up to date until further notice. You can find a list of trusted organisations that may be able to help you below.
| Organisation and link to website | Area of Advice | Telephone |
|---|---|---|
| Employment Rights | ||
| ACAS | Acas gives employees and employers free, impartial advice on workplace rights, rules and best practice. We also offer training and help to resolve disputes. | 0300 123 1100 |
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Pregnant Then Screwed | HR Advice Line – for questions on employment rights, flexible working, parental leave or workplace discrimination | 0300 222 5799 |
| Equality Advisory and Support Service (EASS) | The helpline advises and assists individuals on issues relating to equality and human rights, across England, Scotland and Wales. | 0808 800 0082 |
| Trade Union | If you are a union member, contact your union for support. If not, you may wish to join, but check whether support is available for existing issues. | |
| Health and Safety Executive (HSE) | Guidance on workplace health and safety rights and accepts reports of serious workplace health and safety concerns. | |
| Advicenow | Provides free legal information, guides, self-help tools and training to help people deal with legal issues and understand their rights. | |
| Protect | Provides advice and support to people raising concerns about whistleblowing | 020 3117 2520 |
| Zero Hours Justice | Offers information and support on the rights of workers on zero-hours and insecure contracts | 01904 900 151 |
| Legal Advice and Representation | ||
| Law Centres Network | Law Centres work within their communities to defend the legal rights of local people. You can use their website to find your local Law Centre. | |
| LawWorks | The LawWorks Clinics Network provides free initial advice to individuals on various areas of law including employment law, social welfare law, housing matters, consumer disputes, debt and welfare rights. | |
| Advocate | Advocate is a charity that finds free legal assistance from volunteer barristers | |
| South West London Law Centres | Provides free, independent legal advice to people who cannot afford a lawyer, including advice on employment, housing, debt, immigration issues. | 020 8767 2777 |
| Employment Tribunal Litigants in Person Support Scheme (ELIPS) | ELIPS provides pro bono assistance to unrepresented litigants. It currently covers London Central, Cardiff, Bristol, Midlands (West), Newcastle, Leeds and Manchester Employment Tribunals. | |
| Legal Aid Check your eligibility for Legal Aid online | Legal Aid funding is only available for employment cases involving discrimination. | |
| YESS Law | Employment law advice and support, including settlement agreements. Yess Law do not represent clients in Employment Tribunal Proceedings | 020 3701 7530 |
| The Free Representation Unit (FRU) | The Free Representation Unit (FRU) is a charity that provides legal advice, case preparation and advocacy in employment & social security tribunal cases if you have a hearing date at a tribunal in London and the South East and your case is referred by a referral agency | |
| Employment Tribunal Customer Contact Centre | Provides information about the Employment Tribunal process but does not offer legal advice. | 0300 123 1024 |
| Appoint a solicitor The Law Society provides information on finding a solicitor. | If you are able to afford to do this, you can instruct a solicitor who is an expert in maternity and family friendly rights. A good solicitor will give you honest advice about the strengths and weaknesses of your case, the likely costs and s/he should try to resolve your case as soon as possible and so keep the costs you have to pay to a minimum. | |
| Disability Law Service | Provide free legal advice on community care, employment, housing, discrimination, public law and welfare benefits to disabled people and their carers | 0207 791 9800 |
| Child Law Advice | Provided by Coram Children’s Legal Centre, advice for Litigants in person | |
| Rights of Women | Women’s voluntary organisation committed to informing, educating and empowering women concerning their legal rights | 020 7251 6577 |
| Benefits and Financial Support | ||
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Advice Local | Your local guide to help with employment and work issues, benefits, money, housing problems and more | |
| Age UK | Provide free, confidential advice, practical support, and companionship | 0800 678 1602 |
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Scope | Offers information, advice and support for disabled people and their families, including guidance on benefits, work and independent living. | 0808 800 3333 |
| NRPF Network | Provides guidance and resources on no recourse to public funds (NRPF) and support options for people affected by immigration-related benefit restrictions. | 0800 169 0283 |
| Maternity Allowance helpline (DWP) | Maternity Allowance is a government benefit for pregnant women or new mothers who do not qualify for Statutory Maternity Pay (SMP) from their employer. | |
| HMRC Statutory Payment Dispute Team | Resolves disputes about entitlement to statutory payments, including maternity, paternity, adoption, shared parental, parental bereavement and neonatal care pay. | |
| Pregnancy, Maternity and Baby Support | ||
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Tommy’s | Provide advice and support to parents-to-be, expectant parents, and families who have experienced baby loss | 0800 0147 800 |
| Bliss | Support and information for families of premature and sick babies, including emotional support, neonatal care guidance | |
| Twins Trust | Offers support, information and peer support for families with twins, triplets and multiple births | 0800 138 0509 |
| Sands | Sands works to support anyone affected by the death of a baby | 0808 164 3332 |
| Best Start in Life | Advice and support for your child’s development | |
| Mental Health and Wellbeing | ||
| Mind | Mind empower individuals experiencing mental health problems through advice and support | 0300 102 1234 |
| Maternal Mental Health Alliance | Charity and network of 160 organisations, dedicated to ensuring women and birthing people affected by perinatal mental health problems have access to high-quality, compassionate care | |
| Pandas | Pandas offer hope, empathy and support for every parent, carer or network affected by Perinatal Mental Illness | |
| Samaritans | Provide emotional support to anyone in distress, struggling to cope, or at risk of suicide | 116 123 |
| Domestic Abuse | ||
| Women’s Aid | Offers support, information and signposting for women and children experiencing domestic abuse | |
| Support for single parent families | ||
| Gingerbread | Offers advice and information support for single parents on work, benefits, finances and family issues. | |
| One Parent Families Scotland | Provides advice and support to single parents in Scotland including benefits, money and health and wellbeing. | 0808 801 0323 |
| Disability | ||
| Contact | For families with disabled children | 0808 808 3555 |
| Carer’s support | ||
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Childcare | ||
| Childcare Service Helpline | Contact HMRC if you need help applying for Tax-Free Childcare, applying for free childcare if you’re working or using your online childcare account. | 0300 123 4097 |
| Best Start | Provide information on all available childcare support | |
| Coram – Family Information Service | Provide a tool to search for contact details for your local Family Information Service who can provide advice and support on childcare in your area |
The information on the law contained on this site is provided free of charge and does not, and is not intended to, amount to legal advice to any person on a specific case or matter. If you are not a solicitor, you are advised to obtain specific legal advice about your case or matter and not to rely solely on this information. Law and guidance is changing regularly in this area.
We cannot provide advice on employment rights in Northern Ireland as the law is different. You can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
