Collective consultation: when your employer proposes to dismiss over 20 employees
Collective consultation is a process employers are required to follow when it is considering significant changes. An employer’s duty to collectively consult is triggered where it is proposing to dismiss or make large scale changes to terms and conditions of 20 or more employees at one establishment within 90 days or less. This duty to collectively consult most usually arises where redundancies are being proposed.
The duty to collectively consult can also exist where an employer wants to make changes to employees’ terms and conditions and is looking to do so by way of dismissal and immediate re-engagement on new terms also known as “fire and rehire”. Where 20 or more employees are affected, your employer should also collectively consult with you before looking to dismiss and re-engage staff. We have guidance on “fire and rehire” here.
The collective consultation duty is not applicable to disciplinary or performance matters.
What is collective consultation?
Where an employer proposes to dismiss 20 or more employees over a period of 90 days or less – either for redundancy, or as part of a dismissal and re-engagement exercise – it must do collective consultation. The legislation which sets out the obligation is section 188 of Trade Union and Labour Relations (Consolidation) Act 1992 (TULRCA).
Collective consultation includes:
- giving certain information to affected employees’ representatives, and
- consulting with employee representatives.
Relevant representatives will include any recognised trade union in place where you work. Where a trade union isn’t recognised, your employer should consult with representatives elected by affected employees.
There may be a duty to collectively consult under TULRCA in addition to other consultation obligations. For example, collective consultation may be required under TULRCA because an employer is proposing to dismiss 20 or more employees and this may be related to a TUPE transfer. TUPE has a separate set of obligations to inform and potentially consult, see our page on TUPE for more information.
What is a consultation period?
You have a right to a consultation period.
The length of the collective consultation period depends on the number of redundancies (or dismissals in the case of dismissal and re-engagement). If your employer proposes:
- 100+ redundancies then they must consult with your employee representatives and notify the Secretary of State at least 45 days before the first dismissal takes effect; or
- 20-99 redundancies then they must consult with your employee representatives and notify the Secretary of State at least 30 days before the first dismissal takes effect.
The consultation needs to be adequate measuring backwards from the proposed date of dismissal, rather than focusing on whether consultation started at a particular stage in the decision-making process. If you are concerned that your employer hasn’t consulted adequately / for the length required, seek further advice.
During the collective consultation period, the employer must discuss specific issues including ways of avoiding or reducing dismissals (e.g. potential redeployment within associated companies) and mitigating the consequences of the dismissals (e.g. offering severance payments, career guidance or a contribution towards the cost of retraining).
An employer may also individually consult with you as an affected employee regarding your potential redundancy, depending on what has been agreed in the collective consultation.
What if fewer than 20 employees are affected?
Even if your employer plans to dismiss fewer than 20 employees during a 90-day period, it should still consult with affected employees before giving notice of dismissal. Your right to being consulted depends on your length of service.
If you have less than two years’ service the employer is not required to consult with you, but it should do as a matter of good practice. If you have more than two years’ service, your employer should consult with you as part of a fair dismissal procedure.
Frequently asked questions
My employer is changing the terms of the employment contracts for all employees, do the collective consultation rules apply?
Yes, if an employer decides to change terms by seeking to dismiss and rehire 20 or more employees from one establishment within 90 days or less, the collective consultation rules apply. If fewer than 20 employees are affected, your employer should still do individual consultation with you to help you to understand the changes before they are made – see our page explaining your rights where your employer is seeking to change terms of employment.
What can I do if my employer made me redundant, but did not follow the rules on collective consultation?
You can write to your former employer and explain that you were entitled to be consulted with and that your employer is in breach of the rules on collective consultation and seek to negotiate a settlement.
Claims for breach of the rules for collective consultation need to be brought in the employment tribunal and claims under section 189 of TULRCA are covered by the rules on ACAS early conciliation.
There are important rules on who can bring a claim under section 189 of TULRCA. A claim may be brought by any of the affected employees or any employee who has been dismissed as redundant unless it is:
- a claim for failure to inform and consult a recognised trade union, this can only be brought by the trade union; or
- a claim for failure to inform and consult other appropriate representatives which can only be brought by one or more of the representatives to whom the failure relates.
A claim relating to a failure to arrange an election of employee representatives or to comply with the rules on elections can be brought by any of the affected employees or by any employee who has been dismissed as redundant.
If the employment tribunal upholds the complaint and finds that your employer has not followed the rules on collective consultation, it may make a protective award of up to 180 days’ pay per affected employee, regardless of whether or not you actually worked that period. (Prior to 6 April 2026 the protective award was up to 90 days’ pay per affected employee.) A protective award is a penalty rather than compensation and so any wages received in the period will not reduce the amount that is payable.
You should speak to your employee representative or recognised trade union, if you have one, and they may be able to make a claim on your behalf.
You can make a claim online here or by post.
Please be aware that there are strict time limits for making a claim to an employment tribunal. Claims must be made either before the last of the proposed dismissals takes effect or within the period of three months starting with the day on which the last dismissal occurs. Late claims are usually not accepted and you will need to have a very strong reason as to why your claim should be accepted and why it is late if it is.
You need to commence Early Conciliation via ACAS and receive an Early Conciliation certificate before you bring a claim. You can contact ACAS here
What can I do if my employer has fired and rehired me, but did not follow the rules on collective consultation?
The same answer applies as in the case of redundancy (see question above).
What claims can I make if I am made redundant?
Firstly, you have the right to fair selection criteria for redundancy. There are some selection criteria that your employer cannot use. For example, your employer cannot select you for redundancy because you are pregnant or on maternity leave, or because you have previously been a whistleblower.
A selection process and criteria should be transparent, objective, measurable, known by everyone it applies to and non-discriminatory. All employees including those absent on unpaid leave, family leave or maternity leave should be consulted on selection criteria in advance.
Any impact this absence may have had on productivity, attendance, or performance should be disregarded in redundancy selection. Ideally this should be treated in a similar way to absence and performance concerns arising from pregnancy and maternity. EHRC has guidance for employers here.
See our redundancy pages for more detailed information.
If your employer decides to dismiss you then you are entitled to a notice period. This notice period will be the greater of:
- the statutory minimum notice period, which is one week’s notice for each year of continuous employment up to a maximum of 12 weeks – for example, if you have worked for your employer for five years then you would be entitled to five week’s notice but if you have worked for your employer for 15 years then you would be entitled to 12 week’s notice; and
- your contractual notice period, which should be stated in your employment contract.
If you have worked for your employer continuously for two years by the date of your notice period ending then you also have the rights to:
- receive statutory redundancy pay; and
- take reasonable time off to look for work or arrange training.
You should check if your employment contract includes the right to a contractual redundancy payment (which may be more than your statutory redundancy entitlement). If so, you will be entitled to receive that payment.
If you think you have been unfairly dismissed, i.e. if you think that redundancy was not the real reason for your dismissal or if you think that your employer did not follow a fair process, then you may be able to make a claim for unfair dismissal or discrimination or both. Again, you can make this claim online here or by post.
Please see the above response for the possible claims if your employer does not follow the rules on collective consultation.
My employer is insolvent and can’t pay me
If your employer is insolvent or cannot pay you then you can still apply to the National Insurance Fund for unpaid “employer’s payments”. This will cover your statutory redundancy payment and certain other sums due under your employment contract. For more information see our article on your rights if your employer is made insolvent
This advice applies in England, Wales and Scotland. If you live in another part of the UK, the law may differ. If you are in Northern Ireland you can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
Our helpline and online contact form is now closed as we wind down our operations. Our free legal advice pages remain available and up to date until further notice. You can find a list of trusted organisations that may be able to help you below.
| Organisation and link to website | Area of Advice | Telephone |
|---|---|---|
| Employment Rights | ||
| ACAS | Acas gives employees and employers free, impartial advice on workplace rights, rules and best practice. We also offer training and help to resolve disputes. | 0300 123 1100 |
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Pregnant Then Screwed | HR Advice Line – for questions on employment rights, flexible working, parental leave or workplace discrimination | 0300 222 5799 |
| Equality Advisory and Support Service (EASS) | The helpline advises and assists individuals on issues relating to equality and human rights, across England, Scotland and Wales. | 0808 800 0082 |
| Trade Union | If you are a union member, contact your union for support. If not, you may wish to join, but check whether support is available for existing issues. | |
| Health and Safety Executive (HSE) | Guidance on workplace health and safety rights and accepts reports of serious workplace health and safety concerns. | |
| Advicenow | Provides free legal information, guides, self-help tools and training to help people deal with legal issues and understand their rights. | |
| Protect | Provides advice and support to people raising concerns about whistleblowing | 020 3117 2520 |
| Zero Hours Justice | Offers information and support on the rights of workers on zero-hours and insecure contracts | 01904 900 151 |
| Legal Advice and Representation | ||
| Law Centres Network | Law Centres work within their communities to defend the legal rights of local people. You can use their website to find your local Law Centre. | |
| LawWorks | The LawWorks Clinics Network provides free initial advice to individuals on various areas of law including employment law, social welfare law, housing matters, consumer disputes, debt and welfare rights. | |
| Advocate | Advocate is a charity that finds free legal assistance from volunteer barristers | |
| South West London Law Centres | Provides free, independent legal advice to people who cannot afford a lawyer, including advice on employment, housing, debt, immigration issues. | 020 8767 2777 |
| Employment Tribunal Litigants in Person Support Scheme (ELIPS) | ELIPS provides pro bono assistance to unrepresented litigants. It currently covers London Central, Cardiff, Bristol, Midlands (West), Newcastle, Leeds and Manchester Employment Tribunals. | |
| Legal Aid Check your eligibility for Legal Aid online | Legal Aid funding is only available for employment cases involving discrimination. | |
| YESS Law | Employment law advice and support, including settlement agreements. Yess Law do not represent clients in Employment Tribunal Proceedings | 020 3701 7530 |
| The Free Representation Unit (FRU) | The Free Representation Unit (FRU) is a charity that provides legal advice, case preparation and advocacy in employment & social security tribunal cases if you have a hearing date at a tribunal in London and the South East and your case is referred by a referral agency | |
| Employment Tribunal Customer Contact Centre | Provides information about the Employment Tribunal process but does not offer legal advice. | 0300 123 1024 |
| Appoint a solicitor The Law Society provides information on finding a solicitor. | If you are able to afford to do this, you can instruct a solicitor who is an expert in maternity and family friendly rights. A good solicitor will give you honest advice about the strengths and weaknesses of your case, the likely costs and s/he should try to resolve your case as soon as possible and so keep the costs you have to pay to a minimum. | |
| Disability Law Service | Provide free legal advice on community care, employment, housing, discrimination, public law and welfare benefits to disabled people and their carers | 0207 791 9800 |
| Child Law Advice | Provided by Coram Children’s Legal Centre, advice for Litigants in person | |
| Rights of Women | Women’s voluntary organisation committed to informing, educating and empowering women concerning their legal rights | 020 7251 6577 |
| Benefits and Financial Support | ||
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Advice Local | Your local guide to help with employment and work issues, benefits, money, housing problems and more | |
| Age UK | Provide free, confidential advice, practical support, and companionship | 0800 678 1602 |
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Scope | Offers information, advice and support for disabled people and their families, including guidance on benefits, work and independent living. | 0808 800 3333 |
| NRPF Network | Provides guidance and resources on no recourse to public funds (NRPF) and support options for people affected by immigration-related benefit restrictions. | 0800 169 0283 |
| Maternity Allowance helpline (DWP) | Maternity Allowance is a government benefit for pregnant women or new mothers who do not qualify for Statutory Maternity Pay (SMP) from their employer. | |
| HMRC Statutory Payment Dispute Team | Resolves disputes about entitlement to statutory payments, including maternity, paternity, adoption, shared parental, parental bereavement and neonatal care pay. | |
| Pregnancy, Maternity and Baby Support | ||
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Tommy’s | Provide advice and support to parents-to-be, expectant parents, and families who have experienced baby loss | 0800 0147 800 |
| Bliss | Support and information for families of premature and sick babies, including emotional support, neonatal care guidance | |
| Twins Trust | Offers support, information and peer support for families with twins, triplets and multiple births | 0800 138 0509 |
| Sands | Sands works to support anyone affected by the death of a baby | 0808 164 3332 |
| Best Start in Life | Advice and support for your child’s development | |
| Mental Health and Wellbeing | ||
| Mind | Mind empower individuals experiencing mental health problems through advice and support | 0300 102 1234 |
| Maternal Mental Health Alliance | Charity and network of 160 organisations, dedicated to ensuring women and birthing people affected by perinatal mental health problems have access to high-quality, compassionate care | |
| Pandas | Pandas offer hope, empathy and support for every parent, carer or network affected by Perinatal Mental Illness | |
| Samaritans | Provide emotional support to anyone in distress, struggling to cope, or at risk of suicide | 116 123 |
| Domestic Abuse | ||
| Women’s Aid | Offers support, information and signposting for women and children experiencing domestic abuse | |
| Support for single parent families | ||
| Gingerbread | Offers advice and information support for single parents on work, benefits, finances and family issues. | |
| One Parent Families Scotland | Provides advice and support to single parents in Scotland including benefits, money and health and wellbeing. | 0808 801 0323 |
| Disability | ||
| Contact | For families with disabled children | 0808 808 3555 |
| Carer’s support | ||
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Childcare | ||
| Childcare Service Helpline | Contact HMRC if you need help applying for Tax-Free Childcare, applying for free childcare if you’re working or using your online childcare account. | 0300 123 4097 |
| Best Start | Provide information on all available childcare support | |
| Coram – Family Information Service | Provide a tool to search for contact details for your local Family Information Service who can provide advice and support on childcare in your area |
The information on the law contained on this site is provided free of charge and does not, and is not intended to, amount to legal advice to any person on a specific case or matter. If you are not a solicitor, you are advised to obtain specific legal advice about your case or matter and not to rely solely on this information. Law and guidance is changing regularly in this area.
We cannot provide advice on employment rights in Northern Ireland as the law is different. You can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
