Claimant’s witness statement
The following is a sample witness statement based on the case described in Precedent 1.
Background
- I started work for Heron Hotels Ltd in March 2005 in the Flamingo Hotel in Paddington. The Group has five hotels in London.
- The Flamingo Hotel has 35 double and 8 single rooms. The hotel director was Keith Venables. I started as Assistant Manager. In August 2013, I was promoted to hotel manager. The post was not advertised. Mr Venables just made the decision that I was suitable.
- Until my pregnancy, I got on well with Mr Venables and he always gave me good feed-back about my performance. Sometimes he would make suggestions to me about the ways things could be done, but this was never a matter of criticism. I never had any disciplinary warnings, verbal or written, throughout my employment.
My pregnancy
- On 1st October 2013, I told the hotel director, Keith Venables, that I was pregnant. Mr Venables congratulated me. Then he added, “You make me think about things”. I did not know what he meant, but it worried me. He wasn’t smiling when he said it and I had the feeling that he was thinking about my job.
- On 4th October 2013, Mr Venables telephoned me and said that business was down and my performance was unsatisfactory. He said he had warned me about this before. Then he said, “You don’t know how your pregnancy will go and how you will cope with the workload. You won’t be able to get up early and after eight months, you’ll sleep more”. I was so shocked that I burst into tears and I wasn’t able to continue the conversation.
- Mr Venables had never previously said my performance was unsatisfactory. I thought I was doing well. It was not my fault that business was down. That was because of the recession. But I had put on various promotions, which had had some success, and Mr Venables had been pleased. For example (give details).
- I was very upset by Mr Venables’ reaction to my pregnancy. I had intended to work up to a few weeks before I had the baby. I was only going to take 6 months’ maternity leave, as I wanted to continue working there afterwards.
- I did not see Mr Venables very much after this conversation. He tended to keep out of my way and if he did speak to me, he kept very much to immediate work issues. Although I was very upset and shaken, I continued to work hard and do my best.
The Group Management meetings
- As hotel manager, I used to be invited to attend the Group management meetings every month. The meetings are attended by the manager and the director of each hotel in the group as well as the general manager of the whole Group and Group secretary. The meetings happen around the middle of each month but the date can vary. We get notified by e-mail of the exact date seven – ten days in advance
- I was invited to every Group management meeting from the month after my promotion to hotel manager until my pregnancy. I attended all the meetings except when I was on holiday. But after I told Mr Venables of my pregnancy, I was not invited to any more meetings. I only found out afterwards that meetings were held on 6th October 2013 and 13th October 2013.
- It was important to attend the meetings because it was an opportunity to exchange ideas with other managers and compare notes about common problems. For example, every hotel was struggling with a fall in occupancy resulting from the recession. People had different ideas about initiatives which might help. It was also important to be at the meetings to get known by the Group general manager and to hear about various plans for the future. It is not possible to efficiently run the hotel without attending those meetings.
- I believe I was excluded from the Group management meetings from October onwards because of my pregnancy and because Mr Venables did not think I had any future at the hotel now I was pregnant.
My dismissal
- On 14th October 2013, Mr Venables sent me an e-mail telling me to attend a disciplinary hearing on 18th October 2013 in respect of my poor performance (see trial bundle, page 00). It didn’t say what was wrong with my performance. I emailed back and I tried to telephone to find out more details but I got no reply.
- I went to the disciplinary hearing at 2 p.m. on 18th October 2013. Mr Venables was there with a junior person from human resources. I was asked whether I wanted to bring a colleague in to accompany me. I said no. I hadn’t known I could bring anyone so it was too late by then to arrange for someone to accompany me.
- Mr Venables then produced statistics showing that hotel occupancy had gone down dramatically in the previous 18 months. I said this was not my fault. It was a result of the global recession. Mr Venables would not listen to me. He said that he could not afford to carry the business and I was obviously too inexperienced. He said unfortunately he would have to replace me. He told me I was dismissed with immediate effect and that a manager from another hotel was coming over to cover. He didn’t say who. He said he would write to me and send me notice pay. The whole meeting took about ten minutes.
- The next day I got a letter confirming that I was dismissed and enclosing a cheque for four weeks’ notice pay. I wrote a letter appealing to the Group hotel director. (The letters are at pages 00 – 00 of the trial bundle.) He had a meeting with me on 20th October 2013 to discuss my appeal. I tried to reassure him that my pregnancy would make no difference to my job performance. He said it was nothing to do with my pregnancy. On 22nd October 2013, I received a letter rejecting my appeal.
- I believe that I was dismissed because I was pregnant. Mr Venables’ whole attitude changed towards me and my future after I told him I had become pregnant.
Since my dismissal – the effect on me and looking for work
- I was very upset by what happened and it completely shook my confidence. Until I became pregnant, I thought I was doing well at work and making a good career. Now Mr Venables has made me feel that I was completely useless from the beginning and not capable of managing a hotel.
- I couldn’t stop crying for weeks after my dismissal. I went to see my GP because I couldn’t sleep at night. My GP couldn’t give me any medication because of my pregnancy.
- I have tried to look for work, but I have found it difficult because of the damage to my confidence and because of my pregnancy. I registered with a specialist catering agency as well as the job centre. I go to the library and look at the advertisements in all the catering magazines every week. I have looked at receptionist as well as management jobs. (Give details of applications submitted, interviews attended and outcomes, and refer to relevant pages in the trial bundle.)
- I am due to have my baby in March 2014. I plan to start looking for work again in October 2014 once my baby is six months old and it is therefore easier for the baby to be left with someone else. The agency has warned me it will be much harder to find a new job with a new baby. Also, it is going to be exhausting to go out looking for a new job the the first few months when the baby is born.
- I tried to claim statutory maternity pay but I was told I was not entitled to any because I had left my job too early. This was also very stressful.
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| Organisation and link to website | Area of Advice | Telephone |
|---|---|---|
| Employment Rights | ||
| ACAS | Acas gives employees and employers free, impartial advice on workplace rights, rules and best practice. We also offer training and help to resolve disputes. | 0300 123 1100 |
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Pregnant Then Screwed | HR Advice Line – for questions on employment rights, flexible working, parental leave or workplace discrimination | 0300 222 5799 |
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| Legal Advice and Representation | ||
| Law Centres Network | Law Centres work within their communities to defend the legal rights of local people. You can use their website to find your local Law Centre. | |
| LawWorks | The LawWorks Clinics Network provides free initial advice to individuals on various areas of law including employment law, social welfare law, housing matters, consumer disputes, debt and welfare rights. | |
| Advocate | Advocate is a charity that finds free legal assistance from volunteer barristers | |
| South West London Law Centres | Provides free, independent legal advice to people who cannot afford a lawyer, including advice on employment, housing, debt, immigration issues. | 020 8767 2777 |
| Employment Tribunal Litigants in Person Support Scheme (ELIPS) | ELIPS provides pro bono assistance to unrepresented litigants. It currently covers London Central, Cardiff, Bristol, Midlands (West), Newcastle, Leeds and Manchester Employment Tribunals. | |
| Legal Aid Check your eligibility for Legal Aid online | Legal Aid funding is only available for employment cases involving discrimination. | |
| YESS Law | Employment law advice and support, including settlement agreements. Yess Law do not represent clients in Employment Tribunal Proceedings | 020 3701 7530 |
| The Free Representation Unit (FRU) | The Free Representation Unit (FRU) is a charity that provides legal advice, case preparation and advocacy in employment & social security tribunal cases if you have a hearing date at a tribunal in London and the South East and your case is referred by a referral agency | |
| Employment Tribunal Customer Contact Centre | Provides information about the Employment Tribunal process but does not offer legal advice. | 0300 123 1024 |
| Appoint a solicitor The Law Society provides information on finding a solicitor. | If you are able to afford to do this, you can instruct a solicitor who is an expert in maternity and family friendly rights. A good solicitor will give you honest advice about the strengths and weaknesses of your case, the likely costs and s/he should try to resolve your case as soon as possible and so keep the costs you have to pay to a minimum. | |
| Disability Law Service | Provide free legal advice on community care, employment, housing, discrimination, public law and welfare benefits to disabled people and their carers | 0207 791 9800 |
| Child Law Advice | Provided by Coram Children’s Legal Centre, advice for Litigants in person | |
| Rights of Women | Women’s voluntary organisation committed to informing, educating and empowering women concerning their legal rights | 020 7251 6577 |
| Benefits and Financial Support | ||
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Advice Local | Your local guide to help with employment and work issues, benefits, money, housing problems and more | |
| Age UK | Provide free, confidential advice, practical support, and companionship | 0800 678 1602 |
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Scope | Offers information, advice and support for disabled people and their families, including guidance on benefits, work and independent living. | 0808 800 3333 |
| NRPF Network | Provides guidance and resources on no recourse to public funds (NRPF) and support options for people affected by immigration-related benefit restrictions. | 0800 169 0283 |
| Maternity Allowance helpline (DWP) | Maternity Allowance is a government benefit for pregnant women or new mothers who do not qualify for Statutory Maternity Pay (SMP) from their employer. | |
| HMRC Statutory Payment Dispute Team | Resolves disputes about entitlement to statutory payments, including maternity, paternity, adoption, shared parental, parental bereavement and neonatal care pay. | |
| Pregnancy, Maternity and Baby Support | ||
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Tommy’s | Provide advice and support to parents-to-be, expectant parents, and families who have experienced baby loss | 0800 0147 800 |
| Bliss | Support and information for families of premature and sick babies, including emotional support, neonatal care guidance | |
| Twins Trust | Offers support, information and peer support for families with twins, triplets and multiple births | 0800 138 0509 |
| Sands | Sands works to support anyone affected by the death of a baby | 0808 164 3332 |
| Best Start in Life | Advice and support for your child’s development | |
| Mental Health and Wellbeing | ||
| Mind | Mind empower individuals experiencing mental health problems through advice and support | 0300 102 1234 |
| Maternal Mental Health Alliance | Charity and network of 160 organisations, dedicated to ensuring women and birthing people affected by perinatal mental health problems have access to high-quality, compassionate care | |
| Pandas | Pandas offer hope, empathy and support for every parent, carer or network affected by Perinatal Mental Illness | |
| Samaritans | Provide emotional support to anyone in distress, struggling to cope, or at risk of suicide | 116 123 |
| Domestic Abuse | ||
| Women’s Aid | Offers support, information and signposting for women and children experiencing domestic abuse | |
| Support for single parent families | ||
| Gingerbread | Offers advice and information support for single parents on work, benefits, finances and family issues. | |
| One Parent Families Scotland | Provides advice and support to single parents in Scotland including benefits, money and health and wellbeing. | 0808 801 0323 |
| Disability | ||
| Contact | For families with disabled children | 0808 808 3555 |
| Carer’s support | ||
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Childcare | ||
| Childcare Service Helpline | Contact HMRC if you need help applying for Tax-Free Childcare, applying for free childcare if you’re working or using your online childcare account. | 0300 123 4097 |
| Best Start | Provide information on all available childcare support | |
| Coram – Family Information Service | Provide a tool to search for contact details for your local Family Information Service who can provide advice and support on childcare in your area |
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We cannot provide advice on employment rights in Northern Ireland as the law is different. You can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
