Time off work for medical or other appointments
Unfortunately, there is no legal right to take time off work to go to a medical appointment (such as the doctor or dentist). However, you should check your employment contract or employer policy, as this may say you can have time off in these circumstances. If your contract doesn’t say you can take time off, you could still request time off from your employer. If your employer does not agree, you should arrange for any such appointments to be outside of normal work hours or be prepared to take holiday or make up the time.
Similarly, there is no legal right to take time off to accompany your child or family member to a medical appointment that is known about in advance. In some circumstances, you may be able to use some other form of leave set out below (for example, when there is an emergency).
You may be entitled to time off for antenatal appointments and adoption appointments.
Time Off for Dependants
All employees have the right to take a reasonable amount of unpaid time off work to deal with an emergency or unexpected event involving a dependant, including to make caring arrangements. A “dependant” is defined as a spouse, civil partner, child, parent and a person who lives in the same household as you (other than a tenant or lodger). In certain cases, a “dependant” will also include any other person who reasonably relies on you for assistance. (See Time off for Dependants)
There is no limit on how much time off you can have for such an emergency, although it must be necessary and reasonable in the circumstances. If you are part of a couple, the time off that is reasonable in the circumstances would take into account the fact that there is another person to share the care.
The right to take time off for dependants only covers emergencies (e.g. if your child is ill and you need to take them to the doctors urgently). It will not normally cover a situation you know about in advance.
For example, if you have a child who needs to go to hospital for an operation, and you know about this in advance, the right to time off for dependants will not apply. However, if at any time there is a breakdown in care arrangements (i.e. you are the sole carer for your child and you cannot make alternative arrangements for them to be cared for), then it may be necessary and reasonable for you to have this time off.
Your employer cannot dismiss or penalise you for taking the time off for dependants, provided your reasons are genuine. You should tell your employer as soon as possible that you need time off, how long you think you’ll be absent and the reason for your absence.
Parental Leave
Parents of children under 18 can take unpaid Parental Leave if they have been employed by their employer for at least a year. You are not eligible for parental leave if you are self-employed or a “worker”. Parental leave can be taken to spend more time with your child or to care for your child, but it does not have to be connected with your child’s health.
If you qualify, you can take up to 4 weeks leave a year per child, up to a total of 18 weeks for each child before they turn 18.
Ordinarily, you must take parental leave in blocks of one week. But parents taking parental leave for a disabled child (who is entitled to Disability Living Allowance or Personal Independence Payment) can take it in blocks of a day.
You need to give your employer 21 days’ notice that you intend to take parental leave. Your employer cannot refuse your leave, but they can postpone your leave for up to six months where the business would be particularly disrupted if the leave were taken at the time requested. Your employer must give you notice of the postponement in writing (no later than seven days after you gave notice to take parental leave) stating the reason for the postponement and the proposed new dates of the period of parental leave. The length of the new period of leave should be the same as your original request.
If your employer refuses to allow you to take up to 4 weeks leave per child per year, or unreasonably postpones your leave request, you should seek further advice as you may have a claim. You may also wish to consider your other options.
Other options
Request flexible working
If you have to attend appointments frequently, you can request a reduction in hours with your employer if this would allow you to balance work and attending appointments for yourself or with your child. If your employer does not agree to your informal request, you can put in a formal flexible working request.
From April 2024, all employees will have the right to make a formal flexible working request from the first day of their employment. For more information on flexible working requests and what to do if your employer refuses your request, see our Flexible Working Section. You should also bear in mind that if successful, your flexible working request will automatically result in a permanent change to your working conditions —so if you only want the change to be temporary, you should make this clear in your request.
Annual leave
Your employer may also allow you to take some annual leave. The benefit of this is that it would be paid at your full salary.
Special leave
Some employers offer special leave, such as a form of compassionate leave for special circumstances. If you can take negotiate to take a period of special leave, then this could be a good option. Whether special leave is paid or unpaid is determined by your employer’s policy or practice.
Financial support
If your income has dropped because of taking unpaid leave this may mean that you could claim some form of financial support. For more information, see our articles on Benefits and Tax Credits.
This advice applies in England, Wales and Scotland. If you live in another part of the UK, the law may differ. If you are in Northern Ireland you can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
Our helpline and online contact form is now closed as we wind down our operations. Our free legal advice pages remain available and up to date until further notice. You can find a list of trusted organisations that may be able to help you below.
| Organisation and link to website | Area of Advice | Telephone |
|---|---|---|
| Employment Rights | ||
| ACAS | Acas gives employees and employers free, impartial advice on workplace rights, rules and best practice. We also offer training and help to resolve disputes. | 0300 123 1100 |
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Pregnant Then Screwed | HR Advice Line – for questions on employment rights, flexible working, parental leave or workplace discrimination | 0300 222 5799 |
| Equality Advisory and Support Service (EASS) | The helpline advises and assists individuals on issues relating to equality and human rights, across England, Scotland and Wales. | 0808 800 0082 |
| Trade Union | If you are a union member, contact your union for support. If not, you may wish to join, but check whether support is available for existing issues. | |
| Health and Safety Executive (HSE) | Guidance on workplace health and safety rights and accepts reports of serious workplace health and safety concerns. | |
| Advicenow | Provides free legal information, guides, self-help tools and training to help people deal with legal issues and understand their rights. | |
| Protect | Provides advice and support to people raising concerns about whistleblowing | 020 3117 2520 |
| Zero Hours Justice | Offers information and support on the rights of workers on zero-hours and insecure contracts | 01904 900 151 |
| Legal Advice and Representation | ||
| Law Centres Network | Law Centres work within their communities to defend the legal rights of local people. You can use their website to find your local Law Centre. | |
| LawWorks | The LawWorks Clinics Network provides free initial advice to individuals on various areas of law including employment law, social welfare law, housing matters, consumer disputes, debt and welfare rights. | |
| Advocate | Advocate is a charity that finds free legal assistance from volunteer barristers | |
| South West London Law Centres | Provides free, independent legal advice to people who cannot afford a lawyer, including advice on employment, housing, debt, immigration issues. | 020 8767 2777 |
| Employment Tribunal Litigants in Person Support Scheme (ELIPS) | ELIPS provides pro bono assistance to unrepresented litigants. It currently covers London Central, Cardiff, Bristol, Midlands (West), Newcastle, Leeds and Manchester Employment Tribunals. | |
| Legal Aid Check your eligibility for Legal Aid online | Legal Aid funding is only available for employment cases involving discrimination. | |
| YESS Law | Employment law advice and support, including settlement agreements. Yess Law do not represent clients in Employment Tribunal Proceedings | 020 3701 7530 |
| The Free Representation Unit (FRU) | The Free Representation Unit (FRU) is a charity that provides legal advice, case preparation and advocacy in employment & social security tribunal cases if you have a hearing date at a tribunal in London and the South East and your case is referred by a referral agency | |
| Employment Tribunal Customer Contact Centre | Provides information about the Employment Tribunal process but does not offer legal advice. | 0300 123 1024 |
| Appoint a solicitor The Law Society provides information on finding a solicitor. | If you are able to afford to do this, you can instruct a solicitor who is an expert in maternity and family friendly rights. A good solicitor will give you honest advice about the strengths and weaknesses of your case, the likely costs and s/he should try to resolve your case as soon as possible and so keep the costs you have to pay to a minimum. | |
| Disability Law Service | Provide free legal advice on community care, employment, housing, discrimination, public law and welfare benefits to disabled people and their carers | 0207 791 9800 |
| Child Law Advice | Provided by Coram Children’s Legal Centre, advice for Litigants in person | |
| Rights of Women | Women’s voluntary organisation committed to informing, educating and empowering women concerning their legal rights | 020 7251 6577 |
| Benefits and Financial Support | ||
| Citizens Advice (England & Wales) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0808 223 1133 |
| Citizens Advice (Scotland) | Citizens Advice is a charity which provides free, confidential, and independent advice on employment, legal, financial, housing, and consumer problems | 0800 028 1456 |
| Advice Local | Your local guide to help with employment and work issues, benefits, money, housing problems and more | |
| Age UK | Provide free, confidential advice, practical support, and companionship | 0800 678 1602 |
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Scope | Offers information, advice and support for disabled people and their families, including guidance on benefits, work and independent living. | 0808 800 3333 |
| NRPF Network | Provides guidance and resources on no recourse to public funds (NRPF) and support options for people affected by immigration-related benefit restrictions. | 0800 169 0283 |
| Maternity Allowance helpline (DWP) | Maternity Allowance is a government benefit for pregnant women or new mothers who do not qualify for Statutory Maternity Pay (SMP) from their employer. | |
| HMRC Statutory Payment Dispute Team | Resolves disputes about entitlement to statutory payments, including maternity, paternity, adoption, shared parental, parental bereavement and neonatal care pay. | |
| Pregnancy, Maternity and Baby Support | ||
| Maternity Action | Maternity and Parental Rights at Work and Benefits for Families & NHS charges for maternity care | 0808 801 0488 |
| Tommy’s | Provide advice and support to parents-to-be, expectant parents, and families who have experienced baby loss | 0800 0147 800 |
| Bliss | Support and information for families of premature and sick babies, including emotional support, neonatal care guidance | |
| Twins Trust | Offers support, information and peer support for families with twins, triplets and multiple births | 0800 138 0509 |
| Sands | Sands works to support anyone affected by the death of a baby | 0808 164 3332 |
| Best Start in Life | Advice and support for your child’s development | |
| Mental Health and Wellbeing | ||
| Mind | Mind empower individuals experiencing mental health problems through advice and support | 0300 102 1234 |
| Maternal Mental Health Alliance | Charity and network of 160 organisations, dedicated to ensuring women and birthing people affected by perinatal mental health problems have access to high-quality, compassionate care | |
| Pandas | Pandas offer hope, empathy and support for every parent, carer or network affected by Perinatal Mental Illness | |
| Samaritans | Provide emotional support to anyone in distress, struggling to cope, or at risk of suicide | 116 123 |
| Domestic Abuse | ||
| Women’s Aid | Offers support, information and signposting for women and children experiencing domestic abuse | |
| Support for single parent families | ||
| Gingerbread | Offers advice and information support for single parents on work, benefits, finances and family issues. | |
| One Parent Families Scotland | Provides advice and support to single parents in Scotland including benefits, money and health and wellbeing. | 0808 801 0323 |
| Disability | ||
| Contact | For families with disabled children | 0808 808 3555 |
| Carer’s support | ||
| Carer’s UK | Provide advice on benefits, rights, and emotional and peer support. | 0808 808 7777 |
| Childcare | ||
| Childcare Service Helpline | Contact HMRC if you need help applying for Tax-Free Childcare, applying for free childcare if you’re working or using your online childcare account. | 0300 123 4097 |
| Best Start | Provide information on all available childcare support | |
| Coram – Family Information Service | Provide a tool to search for contact details for your local Family Information Service who can provide advice and support on childcare in your area |
The information on the law contained on this site is provided free of charge and does not, and is not intended to, amount to legal advice to any person on a specific case or matter. If you are not a solicitor, you are advised to obtain specific legal advice about your case or matter and not to rely solely on this information. Law and guidance is changing regularly in this area.
We cannot provide advice on employment rights in Northern Ireland as the law is different. You can visit the Labour Relations Agency or call their helpline Workplace Information Service on 03300 555 300.
